2002 Workhorse W22

TL*THE CONTACT OWNS A 2002 FLEETWOOD ARROW EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 5, 2010. THE DEALER REPLACED THE CALIPERS AND ADVISED THE CONTACT THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED AS WELL BUT WERE NOT COVERED UNDER RECALL. THE CONTACT STATED THAT THE CALIPERS CAUSED THE OTHER FAILURES AND THE MANUFACTURER SHOULD PAY FOR IT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 30,840. UPDATED 01/11/11*LJ UPDATED 04/01/11

2002 WORKHORSE W22 CHASSIS. CONSUMER WRITES REGARDING BRAKE FAILURE *TGW THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE IN DECEMBER 2004. THE BRAKES WERE TEMPORARILY REPAIRED, BECAUSE ACCORDING TO THE REPAIR SHOP A RECALL WAS ISSUED, HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. IN DECEMBER 2009 THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE BRAKES. HOWEVER, WHEN HE WENT TO THE DEALER HE WAS INFORMED AGAIN THE PARTS WERE NOT AVAILABLE. IN JULY 2010, HE EXPERIENCED ANOTHER BRAKE FAILURE. THE CONSUMER WAS THEN INFORMED THE PARTS WOULDN'T BE AVAILABLE UNTIL DECEMBER 2010. SO THEREFORE, ANOTHER TEMPORARY BRAKE REPAIR WAS PERFORMED. THE CONSUMER STATED WHILE DRIVING, HE REALIZED HE HAD NO BRAKES AND HAD TO PUMP THEM TWICE IN ORDER TO STOP. THE ABS LIGHT ILLUMINATED AS WELL. THE CALIPERS AND SENSORS NEEDED TO BE REPLACED, THE WHEEL SEAL WAS LEAKING, THE ROTORS WERE DESTROYED AND THE CALIPERS BOOTS HAD MELTED. *JB

TL*THE CONTACT OWNS A 2002 FLEETWOOD SOUTHWIND RV EQUIPPED WITH A 2002 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE SINCE THE DATE OF PURCHASE, THE ABS LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE LIGHT DID NOT INDICATE A FAILURE AND THE VEHICLE WAS SAFE TO DRIVE. IN OCTOBER 2009, WHILE THE CONTACT WAS DRIVING 35 MPH, THE DRIVER SIDE REAR BRAKE BEGAN SMOKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR CALIPERS, CYLINDER, ROTORS AND BRAKE PADS WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND ASKED FOR REIMBURSEMENT FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WAS DENIED AND THE MANUFACTURER STATED THAT THE RECALL WAS NOT OFFICIAL AT THE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 61,000. UPDATED 12/30/10. *LJ THE CONSUMER STATED ANOTHER MOTORIST INFORMED HIM THE RIGHT REAR BRAKES WERE ON FIRE. THE CONSUMER STATED THE BRAKES LOCKED UP WHICH CAUSED A FIRE. HOWEVER, THE CONSUMER WAS ABLE TO EXTINGUISH THE FIRE.

TL*THE CONTACT OWNS A 2002 FLEETWOOD BOUNDER WITH WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 50-55 MPH HE ENGAGED THE BRAKES AND SMELLED THE BRAKES BURNING. HE DROVE ONTO THE EMERGENCY LANE AND ALLOWED THE VEHICLE TO COOL OFF AND WAS FORCED TO ALLOW THE VEHICLE TO COOL DOWN SEVERAL TIMES BEFORE HE REACHED HIS RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL RV MECHANIC WHO REPLACED THE ENTIRE BRAKE ASSEMBLY. HE STATED THAT THE REPAIRS WERE DONE IN 2006. HE RECEIVED A RECALL LETTER 09V110000, SERVICE BRAKES, HYDRAULIC FROM THE MANUFACTURER IN 2009. THE MANUFACTURER REFUSED TO REIMBURSE HIM BECAUSE OF THE DATE OF THE REPAIRS AND ADVISED HIM THAT THEY WERE NOT RESPONSIBLE FOR REPAIRS BEFORE NOVEMBER 2007. THE FAILURE MILEAGE WAS 8,960 AND THE CURRENT MILEAGE WAS 10,525.

TL* THE CONTACT OWNS A 2000 WORKHORSE W22. WHILE DRIVING AT APPROXIMATELY 40 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE STEERING WHEEL BEGAN TO SHAKE. THE ANTI LOCK BRAKE SERVICES LIGHT ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD. THE RV WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE BRAKE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN DOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 12/23/10*LJ THE CONSUMER STATED THE BRAKE PADS WERE REPLACED AT HIS EXPENSE. UPDATED 01/04/11*JB

TL* THE CONTACT OWNS A 2002 WORKHORSE W22 RV. THE CONTACT STATED HIS VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC). BOTH THE DEALER AND MANUFACTURER ADVISED THE PARTS NEEDED TO MAKE THE REPAIR WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE RECALL LETTER WAS RECEIVED ONE YEAR AGO AND THE PARTS WERE STILL NOT AVAILABLE AFTER ONE YEAR. THE FAILURE MILEAGE WAS 14,179 AND THE CURRENT MILEAGE WAS 14,699.

2002 WORKHORSE W22 CUSTOM CHASSIS OWNER. CONSUMER EXPRESSES DISCONTENT REGARDING WORKHORSE ONLY TAKING PARTIAL FINANCIAL RESPONSIBILITY FOR FAULTY BRAKE SYSTEM REPAIRS *TGW THE CONSUMER STATED THE ABS ILLUMINATED AND THERE WAS A VIBRATION DURING BRAKING. THE RV WAS TAKEN TO A REPAIR SHOP, WHERE IT WAS DETERMINED THAT BOTH ROTORS AND CALIPERS HAD VARYING DEGREES OF DAMAGE. THREE OF THE FOUR ROTORS HAD SEVERAL HEAT RELATED STRESS CRACKS THAT RAN COMPLETELY THROUGH THE FACES AND THE REMAINING ROTOR HAD SEVERAL RELATED HEAT STRESS CRACKS. ONE OF THE CALIPER DUST BOOTS HAD BEEN HEATED TO THE POINT OF BREAKING APART AND MANY OTHER DUST BOOTS WERE EXTREMELY HARD. THE CONSUMER STATED HIS RV WAS A PART OF THE RECALL. HOWEVER, WORKHORSE ONLY TOOK FINANCIAL RESPONSIBILITY FOR THE REPLACEMENT OF ONE ROTOR AND ONE CALIPER; PARTS ONLY. *JB

TL*THE CONTACT OWNS A 2002 FLEETWOOD PACE ARROW RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-50 MPH, PRESSURE WAS APPLIED TO THE BRAKES WITH A DELAY RESPONSE. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED INTERMITTENT. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE HYDRAULIC BRAKES. THE NHTSA CAMPAIGN ID NUMBER WAS 04V084000. THE MANUFACTURER HAD NOT PROVIDED A REMEDY FOR THE RECALL DEFECT AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE BRAKE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 23,358. UPDATED 07/29/10 *BF UPDATED 07/30/10*JB

TL* THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS RV. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC) IN DECEMBER 2009, YET THE DEALER ADVISED THE PARTS NEEDED TO MAKE THE REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE CHASSIS WHICH CAUSED THE RECALL REMEDY TO BE DELAYED. THE CONTACT ALSO ADVISED THE MANUFACTURER THAT FIVE UNSUCCESSFUL ATTEMPTS WERE PREVIOUSLY MADE TO REPAIR THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE HIM FOR THE REPAIRS; HOWEVER, HE HAD NOT BEEN REIMBURSED WHEN THE COMPLAINT WAS FILED. HE MADE SEVERAL ATTEMPTS TO CONTACT WORKHORSE TO NO AVAIL. THE CONTACT WAS DISPLEASED WITH THE FACT THAT IT HAS TAKEN OVER A YEAR FOR A SAFETY RECALL TO BE ADDRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.