NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
34 reports11,000 miles · Oct 7, 2009
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2004 WORKHORSE W22. WHILE DRIVING THE FRONT BRAKES LOCKED. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIANS MACHINED FOUR ROTORS AND FLUSHED THE BRAKE FLUID SYSTEM. SIX MONTHS AFTER THE REPAIR THE TECHNICIAN REPLACED THE RIGHT FRONT BRAKE CALIPER,AND LUBED THE FLAG PINS. IN SPRING OF 2009 SHE RECE…
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TL* THE CONTACT OWNS A 2004 WORKHORSE W22. WHILE DRIVING THE FRONT BRAKES LOCKED. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIANS MACHINED FOUR ROTORS AND FLUSHED THE BRAKE FLUID SYSTEM. SIX MONTHS AFTER THE REPAIR THE TECHNICIAN REPLACED THE RIGHT FRONT BRAKE CALIPER,AND LUBED THE FLAG PINS. IN SPRING OF 2009 SHE RECEIVED RECALL NOTICE # 09V110000(SERVICE BRAKES, HYDRAULIC). HOWEVER WHEN SHE CONTACTED THE DEALER SHE WAS ADVISED THAT PARTS WERE UNAVAILABLE. HE THEN ADDED THAT THERE WAS NOT AN ESTIMATED TIME PERIOD WHEN THE PARTS WILL BE AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
NHTSA ODI #10286620
55,000 miles · Jun 19, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE BRAKE CALIPERS DUE TO UNEVEN BREAK WEAR. THE RECALL STATED THAT THE PART FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL OCTOBER OF 2009; HOWEVER, THE CONTACT WAS REQUIRED TO PAY NOW OUT OF POCKET. THE CONTACT FEELS THAT THIS IS A SAFETY ISSU…
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TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE BRAKE CALIPERS DUE TO UNEVEN BREAK WEAR. THE RECALL STATED THAT THE PART FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL OCTOBER OF 2009; HOWEVER, THE CONTACT WAS REQUIRED TO PAY NOW OUT OF POCKET. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE AND THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIRS SINCE A RECALL WAS ISSUED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10274333
17,000 miles · May 4, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 SAFARI SIMBA MOTOR HOME WITH A 2004 WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS SERVICING THE MOTOR HOME, HE NOTICED THAT THE FRONT RPM WAS INCREASING. HE ALSO SMELLED A STRONG ODOR COMING FROM THE BRAKES. HE THEN OBSERVED THAT BOTH FRONT BRAKES WERE OVERHEATING. HE CALLED THE MANUFACTURER AND REQ…
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TL*THE CONTACT OWNS A 2004 SAFARI SIMBA MOTOR HOME WITH A 2004 WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS SERVICING THE MOTOR HOME, HE NOTICED THAT THE FRONT RPM WAS INCREASING. HE ALSO SMELLED A STRONG ODOR COMING FROM THE BRAKES. HE THEN OBSERVED THAT BOTH FRONT BRAKES WERE OVERHEATING. HE CALLED THE MANUFACTURER AND REQUESTED THAT HIS CHASSIS BE SERVICED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
NHTSA ODI #10267691
37,000 miles · Feb 6, 2009
Service Brakes, Hydraulic
RECENT DISCUSSION BOARDS TALKED ABOUT THE NEED TO SERVICE THE BRAKES ON THE WORKHORSE CHASSIS. HAD THE WHEELS PULLED AND THE BRAKES EXAMINED. ALL FOUR ROTORS WERE CRACKED, CAUSING INCREASED WEAR ON THE SHOES AND A DANGEROUS CONDITION. I REPLACED THEM AT MY OWN EXPENSE. *TR
NHTSA ODI #10257750
13,728 miles · Dec 28, 2008
Service Brakes, Hydraulic
WORKHORSE W22 WITH BRAKE CALIPER PROBLEMS. HAVE CHANGED 5 CALIPERS, 3 SEALS AND TWO ROTORS ON A 3 YEAR OLD MOTORHOME WITH 17,000 ON IT. *TR
NHTSA ODI #10252984
22,300 miles · Oct 30, 2008
Service Brakes, HydraulicTires
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE HAD A PREMATURE TIRE BLOW OUT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP. THE TIRE WAS REPLACED AND THE CONTACT DROVE TO HIS RESIDENCE. APPROXIMATELY ONE WEEK LATER, HE DROVE TO A…
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TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE HAD A PREMATURE TIRE BLOW OUT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO A LOCAL TIRE SHOP. THE TIRE WAS REPLACED AND THE CONTACT DROVE TO HIS RESIDENCE. APPROXIMATELY ONE WEEK LATER, HE DROVE TO A LOCAL TIRE SHOP TO HAVE THE FIVE REMAINING TIRES REPLACED AND WAS INFORMED THAT THE BRAKE ROTORS WERE CRACKED ON THE FRONT DRIVER'S SIDE. THE MECHANIC DID NOT EXPLAIN HOW THE FAILURE OCCURRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 24,939 AND FAILURE MILEAGE WAS 22,300.
NHTSA ODI #10247258
8,500 miles · Oct 21, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED A SMELL COMING FROM THE VEHICLE. IN ADDITION, THE BRAKES BEGAN LOCKING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND HE NOTICED THAT THE REAR PASSENGER SIDE BRAKES WERE HOT. THE FAILURE HAS RECURRED REPEATEDLY EVE…
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TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED A SMELL COMING FROM THE VEHICLE. IN ADDITION, THE BRAKES BEGAN LOCKING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND HE NOTICED THAT THE REAR PASSENGER SIDE BRAKES WERE HOT. THE FAILURE HAS RECURRED REPEATEDLY EVER SINCE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT BEING REPAIRED AND THEY WERE NOT LIABLE FOR THE REPAIRS. THERE HAS BEEN NO DEFINITIVE DIAGNOSIS. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 9,980 AND FAILURE MILEAGE WAS 8,500.
NHTSA ODI #10246247
13,761 miles · Mar 25, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING 55 MPH, THE CONTACT SMELLED AN ODOR. HE STOPPED AND INSPECTED THE VEHICLE, BUT FOUND NO FAILURE. AS HE CONTINUED DRIVING, THE ODOR INTENSIFIED. THE CHASSIS WAS TOWED TO THE DEALER AND THEY STATED THAT THE DRIVER'S SIDE BRAKE LOCKED AND CAUSED IT TO STICK TO THE ROTO…
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TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING 55 MPH, THE CONTACT SMELLED AN ODOR. HE STOPPED AND INSPECTED THE VEHICLE, BUT FOUND NO FAILURE. AS HE CONTINUED DRIVING, THE ODOR INTENSIFIED. THE CHASSIS WAS TOWED TO THE DEALER AND THEY STATED THAT THE DRIVER'S SIDE BRAKE LOCKED AND CAUSED IT TO STICK TO THE ROTOR. THE FAILURE THEN CAUSED THE ROTOR TO OVERHEAT. THE DEALER REPLACED THE ROTOR, BRAKES, CALIPER, AND DISC PAD SEAL HOSE. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE. THE CURRENT MILEAGE IS 13,880 AND FAILURE MILEAGE WAS 13,761 UPDATED 04-08-08 *BF THE FRONT CALIPER SEIZED WHICH CREATED EXCESSIVE FRICTION ON THE ROTOR WHICH RESULTED IN THE ROTOR BECOMING WARPED. UPDATED
NHTSA ODI #10222296
17,000 miles · Sep 12, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING 25 MPH, THE CONTACT DISCOVERED THAT THE BRAKES WERE BURNING. THE CALIPERS BECAME SO HOT, THAT THE ABS SENSOR FAILED. THE CALIPER, ABS SENSOR, AND BRAKE PADS WERE ALL REPLACED AT THE COST OF $1,539.04. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 17,000. U…
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TL*THE CONTACT OWNS A 2004 WORKHORSE CHASSIS. WHILE DRIVING 25 MPH, THE CONTACT DISCOVERED THAT THE BRAKES WERE BURNING. THE CALIPERS BECAME SO HOT, THAT THE ABS SENSOR FAILED. THE CALIPER, ABS SENSOR, AND BRAKE PADS WERE ALL REPLACED AT THE COST OF $1,539.04. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-07. *KB UPDATED
NHTSA ODI #10202766
Mileage unknown · Jan 10, 2006
Electrical System
CONSUMER WAS NOT INFORMED OF RECALL ON WORKHORSE CUSTOM CHASSIS. *TS THE CONSUMER REQUEST A COPY OF THE ORIGINAL RECALL WHICH WAS SENT ON DECEMBER 2004. THE RECALL WAS TO REPROGRAM THE ELECTRONIC INSTRUMENT PANEL (I/P) CLUSTER SOFTWARE (RECALL NUMBER 50402-C). *NM
NHTSA ODI #10148629