I JUST FOUND OUT ABOUT A SAFETY RECALL THAT AFFECTS MY ALPINE COACH MOTOR HOME BUILT BY WESTER RECREATIONAL VEHICLES OF YAKIMA, WASHINGTON. THE RECALL NBR IS 04V372000, WRV CSAR NBR 1053 AND HAS TO DO WITH THE VANSCO MULTIPLEX MODULE. I CALLED WRV CUSTOMER SERVICE ON MONDAY, 12-18-2006 AND WAS REFERRED TO A VOICE MESSAGE BOX TO…
Read full complaint
I JUST FOUND OUT ABOUT A SAFETY RECALL THAT AFFECTS MY ALPINE COACH MOTOR HOME BUILT BY WESTER RECREATIONAL VEHICLES OF YAKIMA, WASHINGTON. THE RECALL NBR IS 04V372000, WRV CSAR NBR 1053 AND HAS TO DO WITH THE VANSCO MULTIPLEX MODULE. I CALLED WRV CUSTOMER SERVICE ON MONDAY, 12-18-2006 AND WAS REFERRED TO A VOICE MESSAGE BOX TO LEAVE A MESSAGE. MY MESSAGE WAS REAL SIMPLE. I WANTED SOMEONE TO CALL ME BACK AND TELL ME IF THE RECALL HAD BEEN ACCOMPLISHED ON MY COACH OR NOT. I TOOK DELIVERY ON 6-17-2004 AND HAVE YET TO HEAR FROM ANYONE CONCERNING THIS RECALL THAT DEFINITELY APPLIES TO MY COACH. ONE WOULD THINK WRV, INC WOULD BE MORE RESPONSIBLE AND RESPONSIVE WHEN IT COMES TO A SAFETY RECALL ISSUE. I'M NOT GOING TO PLAY THEIR USUAL GAME OF CAT AND MOUSE WHEN IT COMES TO THE SAFETY OF MY FAMILY. *NM
ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH VANSCO VMM 2820 MODULES, THE MODULE MAY EXPERIENCE A FAILURE OF ALL OPERATIONAL FUNCTION.
Consequence & remedy
Consequence: A FAILURE OF THE MODULE WILL RESULT IN THE LOSS OF ENGINE OPERATION. SHOULD THIS OCCUR WHILE THE COACH IS BEING DRIVEN, THE COACH WOULD HAVE TO BE COASTED TO A STOP WITHOUT POWER ASSIST FOR THE STEERING. THE SUDDEN LOSS OF POWER ASSIST COULD RESULT IN THE LOSS OF CONTROL WHICH COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THESE MODULES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 28, 2005. OWNERS MAY CONTACT WESTERN RECREATIONAL VEHICLE AT 1-509-853-2940.
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence & remedy
Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR WESTERN RECREATIONAL VEHICLES AT 1-800-685-4298.
ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH VANSCO VMM 2820 MODULES, THE MODULE COULD EXPERIENCE AN INCORRECT FAULT INDICATION ON ITS BI-DIRECTIONAL OUPUTS (19 AND 20).
Consequence & remedy
Consequence: DURING THIS FAULT CONDITION, THERE MAY BE A LOSS OF OPERATION OF THE ANTILOCK BRAKING SYSTEM (ABS) LIGHT, THE CRUISE CONTROL MAY NOT ENGAGE, OR THE ALTERNATOR MAY NOT CHARGE THE HOUSE BATTERIES.
Remedy: DEALERS WILL REPLACE THESE MODULES. THE RECALL BEGAN ON OCTOBER 15, 2004. OWNERS SHOULD CONTACT WESTERN RV AT 1-866-567-4133.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2005 Western Alpine Coach Problems, Complaints & Recalls | Skip That Year