2018 Volvo XC90

The first incidence occurred around [XXX]. I was traveling [XXX] on [XXX] in North Carolina about an hour north of Charlotte. I pulled into a rest area and, upon pressing the brake pedal, heard a bit of a hissing noise and suddenly the brake pedal was extremely hard and the car was very difficult to bring to a stop. I did an online search for what might be wrong and discovered it was likely a brake booster failure. I drove the car onto Charlotte, carefully and with extreme difficulty, and took it to the Swedish Connection, a local Volvo specialist. They confirm the diagnosis and replaced the brake booster. Last night, [XXX], I drove the car down to Pickens South Carolina for work. When I got in to return to Charlotte late at night, I turned the ignition, put the car in reverse, and, with my foot on the brake and waiting to back out of the parking space, I heard that hissing noise again. Sure enough, the brake booster had evidently failed again. I drove the car back to Charlotte, mostly on [XXX], and the electronic braking seemed to work OK under cruise control maintaining speed and distance between other cars in traffic. Of course, driving the vehicle on local roads, through stoplights, and turns was extremely difficult and dangerous. I have returned the car to the same mechanic that repaired the last brake booster. I will be reporting this to Volvo as well, as this is a serious safety issue and defect with my vehicle. The mechanic has confirmed that this has happened in other Volvo XC 90s. The vehicle has NOT been inspected by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 Volvo XC90 had repeated water leakage from the panoramic sunroof. In most cases, when the vehicle is parked flat or the front is at a slight angle, water leaks in and collects in the cargo area. It collects into a plastic compartment over the battery located on the right side of the cargo area and/or on top of the rear cargo mat. When the vehicle is moving and it is raining, water leaks in from the rearview mirror, making the entire dash, screen, shifter and both driver and passenger wet. The rain also comes in from the rear right side of the second row making the entire seat or any passenger sitting there wet. Volvo is not acknowledging this defect nor are there any solutions in place. This is extremely concerning.

This morning and a few days ago, ice cold water was dripping onto my control display pad and on me. The leakage came from the ourside down the plastic compartment behind my rearview mirror. This was distracting while I was driving since there was now water on me, and it was shorting out and affecting my control display. It would continue to be buggy while driving. I believe this issue is a result from a cracked seal between the windshield and the car body. I have seen other documented cases on volvo forums.

Rear passenger door handle inoperable from both inside and outside the car. A quick google search shows this is a common, well known issue in all 2016 - 2024 and beyond Volvo XC90s. Concerning is this prevents egress from the vehicle in case of emergency. Confirmed issue exists while car is unlocked and child locks deactivated as can be seen in video. Rear driver door works as appropriately, rear passenger fails to open. No warning lights or codes. Issue first appeared 7/10/2024 and persists. Door cannot be opened. Videos available upon request.

On Monday [XXX] I started my car and immediately a warning signal on the dashboard read ENGINE LOW Performance , and the dashboard went black and the engine cut off. The car was then towed to the Glen Cove Volvo. After a diagnostic I was informed the following needed to be replaced - FUEL FILLER PIPE 2) FUEL PRESSURE LOW FUEL indicator 3) the aforementioned replacements will require calibrated software update. . I bought this car brand new and I am the only owner and it has only been serviced by Volvo. This car ONLY has 59, 300 miles. I researched the problem online and noted it was a common problem with the. same make and year of my car and could not understand why there is not a recall for my car, by Volvo for this issue no matter the mileage. I came across correspondence on the internet from [XXX] referencing service action S29843 - fuel tank filler pipe insert was manufactured out of specification for ONLY T8 engines. I reached out to Volvo Car USA customer care and inquired about them covering the cost of the repairs and also informing them that this problem is not only affecting T8 engines. I just received a response for my concern stating THEY ARE SORRY THEY CAN NOT ASSIST ME WITH THIS MATTER. I cannot begin to express how sadden and disappointed in the corporation, to experience their lack of compassion and. concern about their product after I spent thousands of dollars of my hard earned money on this defective car. I have no faith in Volvo and no longer feel safe driving this car. I will tell all my relatives and friends of my experience to save them from Volvo's lack of concern about their CUSTOMERS' safety. This is clearly no wear and tear. There are multiple posts on the internet. There's a case of replacement at 10,000 miles, another case where it was replaced and failed again and the dealer is requesting the owner to pay. This this not right. There should be a recall for the entire system when it fails.-clearly defective INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Wipers began to turn on randomly without driver command causing distractions in a vehicle with 38,000 miles. There is a technical service bulletin about this issue (32366). It is known that the wipers will completely fail to work after an unknown, but rather short interval. Failed windshield wipers would render the vehicle unsafe to operate, therefore we elected for Immediate repair. The repair was in excess of $1,500 and the manufacturer refused to pay for the repair out of warranty.

My 2018 Volvo XC 90 engine light came on with a green turtle light indicating engine impaired performance while I was driving on the NJ Turnpike. I got off the exit, pulled over and the car started to smoke from the right front hood. The smoke worsened and the car went on fire. At that point myself and my 8 year old daughter exited the car. I called the police. The car wsa completely burned. We were lucky to get out of the car safely. I was hospitalized for smoke inhalation, my daughter was ok. The car was inspected by the insurance company and is on hold pending further investigation. He indicated that the fire started in the engine compartment near the dashboard but he could not pinpoint why. The care is available for further inspection, for now. Please contact me if you would like to discuss further. I will provide all the documentation that I have available. Thank you