NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
21 reportsClear category filterMileage unknown · Dec 11, 2024
Unknown Or Other
The evaporator core malfunctioned (AC system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather co…
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The evaporator core malfunctioned (AC system), resulting in the failure of the air conditioning system. The defective part remains installed in the vehicle and is available for inspection upon request. This issue compromised the vehicle's ability to maintain a comfortable and safe environment, particularly in extreme weather conditions where the lack of a functioning air conditioning system can pose health risks, especially to young children or elderly passengers. The problem has been confirmed by an authorized Volvo service center, where the leak was identified during an inspection. Prior to the failure, there were no warning lamps or error messages. However, the air conditioning began to perform inconsistently several weeks prior to the complete failure. Given the timing of this issue, just beyond the warranty period, and the evidence suggesting this may be a recurring problem in certain XC90 models, and Volvo Customer Care denied any assistance or support in this matter.
NHTSA ODI #11630072
Mileage unknown · Sep 26, 2024
Unknown Or Other
The ac went out while my toddler was in the car. We are in the Arizona area and the temperature has exceeded over 100 degrees. It turns out there are several complaints with the evaporator. There is major issues and complaints.
NHTSA ODI #11616669
Mileage unknown · Feb 10, 2024
Latches/locks/linkagesUnknown Or Other
The rear passenger door will not open.
NHTSA ODI #11571189
Mileage unknown · Jan 2, 2023
Unknown Or Other
My car had a sudden, catastrophic leak of coolant from a premature failure of a hose on a 5 year old car with 65000 miles. We were driving through mountains and there was no safe shoulder to pull over. I drove 1.5 miles to a service center. I bought the car new and all service work was done at Volvo dealers and all regular ma…
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My car had a sudden, catastrophic leak of coolant from a premature failure of a hose on a 5 year old car with 65000 miles. We were driving through mountains and there was no safe shoulder to pull over. I drove 1.5 miles to a service center. I bought the car new and all service work was done at Volvo dealers and all regular maintenance was performed. There were no leaks of coolant prior to the sudden hose failure. The first alert that something was wrong was a red warning light on the dash directing me to stop the car and turn off the engine immediately. Testing on the engine showed a high level of CO in the coolant, indicating a warped head. The entire engine must be replaced. I contend that this was premature failure of a part. I had my insurance agency, Allstate, discuss the case with the Volvo dealership and Allstate was told there was no evidence of impact road damage on the part. I have asked my agent to provide me with written confirmation of their discussion. I have also asked for the defective part to be put aside and saved when the engine is replaced and will be able to send it to NHTSA.
NHTSA ODI #11499730
Mileage unknown · Mar 3, 2021
Electrical SystemStructureUnknown Or Other
FOR 5 MONTHS NOW, THERE HAS BEEN LEAKING FROM THE REAR SIDE OF THE INTELLISAFE MODULE LOCATED BY THE MIDDLE TOP OF THE WINDSHIELD. I HAVE TAKEN THE CARE TO THE DEALERSHIP IN MULTIPLE LOCATIONS, THEY HAVE NOT FOUND THE ROOT CAUSE. I HAVE PAID FOR MULTIPLE REPLACEMENTS OF THE RUBBER TRIM AND CLEANING OF INTERIOR PARTS. THE WATER L…
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FOR 5 MONTHS NOW, THERE HAS BEEN LEAKING FROM THE REAR SIDE OF THE INTELLISAFE MODULE LOCATED BY THE MIDDLE TOP OF THE WINDSHIELD. I HAVE TAKEN THE CARE TO THE DEALERSHIP IN MULTIPLE LOCATIONS, THEY HAVE NOT FOUND THE ROOT CAUSE. I HAVE PAID FOR MULTIPLE REPLACEMENTS OF THE RUBBER TRIM AND CLEANING OF INTERIOR PARTS. THE WATER LEAKS DIRECTLY OVER THE HEAD UNIT, AND I FEAR THAT MIGHT CAUSE DAMAGE SUCH AS A ELECTRICAL FIRE OR REPLACEMENT OF PARTS THAT MIGHT BECOME VERY COSTLY. IT HAPPENS WHILE STILL IN PARK AND WHILE DRIVING.
NHTSA ODI #11398899
40,000 miles · Jul 24, 2020
Service BrakesSteeringUnknown Or Other
FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHE…
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FRONT END, WHEELS BEGIN TO BOUNCE AND VIBRATE UNEXPECTEDLY AT VARIOUS SPEEDS ABOVE 45 MPH. THE BOUNCE/VIBRATION/WOBBLE AFFECTS STEERING AND CAN BE FELT IN THE ACCELERATOR PEDAL AND STEERING WHEEL. STEERING WHEEL VIBRATES SIDE TO SIDE AFFECTING HANDLING. WHEN BRAKING DURING THIS EVENT THE STEERING BECOMES WORSE AND STEERING WHEEL JERKS LEFT/RIGHT WITH HARDER FORCE MAKING HANDLING AND STOPPING DIFFICULT. PROBLEMS TEMPORARILY RESOLVED WHEN VEHICLE STOPS BUT CAN RETURN WITHIN MINUTES. PROBLEM NOT PERSISTENT BUT FREQUENT ESPECIALLY AT HIGH SPEEDS 60+ MPH AND THE PROBLEM IS UNEXPECTED. PROBLEM OCCURS AT ABOUT 1.5 HOURS OF DRIVING, BUT CAN OCCUR AT LONGER INTERVALS. ONCE THE ISSUE STARTS IT GENERALLY CONTINUES UNTIL THE VEHICLE HAS BEEN PARKED FOR SEVERAL HOURS
NHTSA ODI #11341377
17,000 miles · Apr 15, 2019
Forward Collision AvoidanceService BrakesUnknown Or Other
THE COLLISION AVOIDANCE SYSTEM WAS ENGAGED, I WAS DRIVING DURING A RAIN STORM AT NIGHT AT 45 MPH, AND THE COLLISION AVOIDANCE ALARM WENT OFF WITHOUT ANYTHING IN FRONT OF MY CAR, THEN THE BRAKES SLAMMED ON BY THEMSELVES AND THE CAR BEHIND ME HAD TO SWERVE ONTO THE SHOULDER TO AVOID HITTING ME IN THE REAR
NHTSA ODI #11196537
18,000 miles · Feb 2, 2018
EngineStructureUnknown Or OtherFire
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
NHTSA ODI #11066597
3,500 miles · Sep 1, 2017
Unknown Or OtherCrash
THE VEHICLE HAS A AUTOMATIC PARK OUT FUNCTION THAT FAILED AND HIT CAR BEHIND ME WITH NO TIME FOR REACTION. THIS IS A SAFETY HAZARD. VOLVO REFUSES TO ACKNOWLEDGE THE ISSUE. THIS PARK OUT FUNCTION SHOULD BE DISABLED UNTIL THEY HAVE A SOLUTION THAT PREVENTS THE CAR FROM HITTING OTHER OBJECTS.
NHTSA ODI #11021050
Mileage unknown · Jul 25, 2017
Unknown Or Other
THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITI…
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THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITING TO CROSS AT THE CURB NEAREST TO THE APPROACHING VOLVO, STANDING A LITTLE CLOSE TO THE EDGE BUT DEFINITELY NOT IN THE STREET. THE VOLVO WAS IN THE CENTER OF ITS LANE AND HAD AMPLE SPACE TO PASS THE PEDESTRIAN. JUST AS IT REACHED THE CURB/CROSSWALK, IT SUDDENLY JERKED TO ITS LEFT AND VERY QUICKLY SWUNG BACK TO RETURN TO LANE CENTER IN A TIGHT ARC. IT CAME CLOSE TO THE OPPOSING LANE AND MAY HAVE CROSSED OVER. IT DIDN'T APPEAR TO BRAKE OR SLOW DOWN AT ANY POINT. IT'S IMPOSSIBLE FOR ME TO KNOW IF THE UBER WAS IN SELF-DRIVING MODE AT THE TIME, BUT THE (UNNECESSARY) EVASIVE MANEUVER BY THE VOLVO WAS UNLIKE ANYTHING I HAVE EVER WITNESSED OF A HUMAN DRIVER.
NHTSA ODI #11010445
Official recalls
7Dec 7, 2023
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Consequence & remedy
Consequence: An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
Remedy: Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Apr 21, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Consequence & remedy
Consequence: The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
Remedy: Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Nov 13, 2018
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence & remedy
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Jun 8, 2017
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.
Consequence & remedy
Consequence: Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will replace the third row passenger's side seatbelt retractor, free of charge. The recall began August 4, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89716.
Feb 16, 2017
Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
Nov 2, 2016
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Sep 26, 2016
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence & remedy
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Additional source detail variants (2)
Equipment:appliance:air Conditioner
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Air Bags
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Consequence: Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
Remedy: Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.