2004 Volvo XC90

A RUBBING NOISE BEGAN IN LATE SEPTEMBER. I HAD AN INSPECTION AND DIAGNOSTIC AT THE DEALERSHIP ON SEPTEMBER 23RD. THEY TOLD ME THE FRONT BEARINGS AND THE LOWER ENGINE MOUNT PAD SHOULD BE REPLACED. THE NEXT DAY, WHILE I WAS DRIVING, THE TRANSMISSION SEIZED. THE CAR WAS TOWED AND THE DEALERSHIP SAID THEY HAD TO REPLACE THE TRANSMISSION AND ENTIRE COOLANT SYSTEM. THEIR DIAGNOSTIC SPECIALIST WAS UNABLE TO DETECT SUCH A CATASTROPHIC FAILURE THE DAY BEFORE IT HAPPENED. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. VOLVO ACKNOWLEDGED THE PROBLEM BUT ONLY PAID FOR HALF OF THE PARTS AND LABOR. I STILL HAD TO COME OUT OF POCKET $3000+.

AT 65MPH ON A HIGHWAY, THE VEHICLE REGISTERED A "ANTI-SKID SERVICE REQUIRED" FAULT MESSAGE, THEN AN "ELECTRICAL SERVICE REQUIRED" MESSAGE. THE ENGINE THEN QUIT RUNNING, THE STEERING BECAME UNRESPONSIVE AND THE VEHICLE IMMEDIATELY STARTED DECELERATING. THE BRAKING WAS VERY MUSHY AND THE CAR WAS DIFFICULT TO PULL OVER AND STOP. THE CAR WOULD NOT START. ALL THE LIGHTS AND THE BATTERY SEEM TO BE WORKING FINE. THE DEALERSHIP DETERMINED THE CEM (ENGINE CONTROL MODULE) WAS DEFECTIVE AND NEEDS REPLACEMENT.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE BRAKE AND AIR BAG WARNING LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000.

WE JUST PURCHASED A 2004 VOLVO XC90 T6 ON JUNE 2, 2010 FROM A PRIVATE SELLER WHO ORIGINALLY PURCHASED THE VEHICLE AND HAVE IT MAINTAINED FULLY AT RICKENBAUGH VOLVO IN DENVER. WE ARE FIRST TIME OWNERS OF A VOLVO VEHICLE. THE CAR CURRENTLY HAS 76,783 MILES ON IT. AFTER JUST OWNING THE VEHICLE FOR 4 WEEKS AND ADDING JUST 400 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT WENT ON AND WHILE DRIVING TO THE RICKENBAUGH VOLVO SERVICE STATION, A MESSAGE CAME UP WITH 'URGENT TRANSMISSION SERVICE REQUIRED'. WE WERE TOLD BY THE SERVICE MANAGER THAT THE CAR NEEDS NEW TRANSMISSION WITH RADIATOR, OIL COOLER AND OIL COOLER LINES IN THE AMOUNT OF $7,800.00. MY WIFE AND I WERE SHOCKED AND DECIDED TO TAKE THE VEHICLE HOME BECAUSE WE CANNOT AFFORD THIS EXPENSE AFTER JUST SAVING MONEY FOR A YEAR TO PURCHASE THE VEHICLE 4 WEEKS AGO. THE VEHICLE WAS FULLY SERVICED AT RICKENBAUGH AND A 75,000 MILE SERVICE WAS DONE ON MAY, 2010. WE WENT AND SEARCHED THE INTERNET FOR PROBLEMS WITH 2004 VOLVO XC90 AND FOUND THAT THERE ARE A LOT OF REPORTS OF TRANSMISSION ISSUES/PROBLEMS. PLEASE CALL ME AT [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VOLVO AND ASKED ABOUT RECALLS, ETC. AND WAS TOLD I SHOULD'VE DRIVEN MY CAR, OR HAD IT TOWED 40+ MILES TO THE DEALERSHIP TO HAVE IT DIAGNOSED TO THEN HAVE IT REPAIRED AT THE DEALERSHIP SO THAT I MIGHT GET A REIMBURSED. ABOUT TWO WEEKS PRIOR TO THE "TRANSMISSION SERVICE URGENT" MESSAGE ON THE DASH I RECEIVED A "COOLANT LOW STOP ENGINE." I'VE TAKEN MY VOLVO TO A CERTIFIED VOLVO REPAIR SERVICE WHERE THE COST IS GOING TO BE $5,335. THE TRANSMISSION WENT OUT AFTER GETTING OFF THE INTERSTATE AND COMING TO A STOP AT A RED LIGHT. WHEN I TRIED TO ACCELERATE THE CAR JUST WOUND. *TR

1. I WAS DRIVING MY VEHICLE WHEN THE TRANSMISSION DID NOT SHIFT FROM 2ND GEAR UP ON THE HIGHWAY. THE CHECK ENGINE LIGHT CAME ON, COOLANT LOW AND URGENT SERVICE OF TRANSMISSION. 2. THE TRANSMISSION ISSUE WAS CONSTANT. 3. WE TOOK OUR VEHICLE TO THE VOLVO DEALERSHIP GARAGE. IT WAS DETERMINED THAT WE NEEDED A TRANSMISSION REPLACEMENT AS WELL AS COOLANT AND OTHER ENGINE PARTS REPLACED. WE WERE TOLD THAT THE FAULTY TRANSMISSION DAMAGED THESE OTHER PARTS. WE SPOKE TO VOLVO CUSTOMER SERVICE AND THEY ORIGINALLY ACKNOWLEDGED A PROBLEM WITH THE T6 TRANSMISSIONS AND SAID THAT VOLVO WOULD PAY FOR THE PARTS BUT NOT LABOR. WE FOUND OUT THE LABOR WOULD BE $2000 OR MORE. WE CALLED VOLVO BACK AND SPOKE TO A DEBBIE THAT THREATENED US IF WE PUSHED FOR VOLVO TO PAY FOR LABOR, SHE MIGHT TAKE BACK THE ORIGINAL OFFER OF PAYING FOR PARTS AND TOLD US SHE MIGHT HAVE BEEN WILLING TO PAY FOR LABOR IF WE HAD USED A VOLVO DEALERSHIP FOR ALL OF THE INSPECTION OR OTHER SERVICE SAYING "MONEY IN AND MONEY OUT OF VOLVO". *TR

TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHERE I HAD TO PAY FOR THE INTERNAL ENGINE LEAKS THAT COULD NOT BE DETECTED THAT IN TURN CONTAMINATED THE 2ND TRANSMISSION. I DO NOT BELIEVE I SHOULD HAVE PAID $1600 IN REPAIRS WHEN IT HAS BEEN SERVICED AND CANNOT DETECT THESE INTERNAL OIL LEAKS FROM THE ENGINE. THIS MAKE AND MODEL YEAR HAS BEEN COSTLY AND DANGEROUS. TRUCK HAS STOPPED IN THE MIDDLE OF LEFT TURN, ALMOST RESULTING IN HEAD ON COLLISION. THIS TRUCK SEEMS TO FALL UNDER LEMON LAW. WE HAVE HAD PROBLEMS WITH THIS TRUCK SINCE 2007.IT HAS HAD 2 TRANSMISSION REPLACEMENTS AND NOW 2 FUEL PUMPS,BOTH VOLVO PUMPS. I SHOULD INCUR ZERO COSTS OTHER THAN OIL CHANGES AND GENERAL MAINTENANCE. THESE ARE MAJOR EQUIPMENT FAILURES IN THIS VOLVO XC90 T6 2004 AND THE ENTIRE VEHICLE SHOULD BE RECALLED. I WILL BE SUBMITTING MY REPAIR COSTS TO VOLVO NORTH AMERICA. THANK YOU FOR YOUR REVIEW OF THIS IN ADVANCE. *TR

ENGINE FAILURE. SYMPTOMS STARTED WITH STARTING DIFFICULTY. REPLACEMENT OF RPM AND CAM SENSORS FOLLOWED. SYMPTOMS CONTINUED WITH TROUBLE SHOOTING LEADING TO DISCOVERY OF DAMAGE TO FLYWHEEL AND BELL HOUSING. CRANKSHAFT OUT OF SPEC FOR FRONT TO BACK MOVEMENT. DEALER RECOMMENDATION TO REPLACE ENGINE. DEALER BELIEVES MOST LIKELY CAUSE RELATED TO THRUST BEARING FAILURE. ENGINE AND CAR ALWAYS MAINTAINED TO MANUFACTURER'S RECOMMENDED SCHEDULES. CAR IS OUT OF WARRANTY. ALTHOUGH NO CLAIM OF OWNER FAILURE, VOLVO REFUSES TO STAND BEHIND PRODUCT OR ASSIST IN ANY WAY WITH MAJOR PRODUCT FAILURE. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT NOTICED TRANSMISSION AND RADIATOR FLUID NEAR HER VEHICLE. SHE EXPERIENCED HARD SHIFTING WHEN CHANGING GEARS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. THE VEHICLE WOULD NO LONGER "PULL" AND WAS TOWED TO THE DEALER. SHE WAS INFORMED THAT A NEW TRANSMISSION AND RADIATOR WERE NEEDED. SHE ALSO FOUND OUT THAT THE RADIATOR COOLANT CONTAMINATED THE TRANSMISSION. THE REPAIR WOULD COST APPROXIMATELY $5,900. THE CONTACT WROTE A LETTER TO THE PRESIDENT OF THE MANUFACTURING COMPANY, BUT DID NOT RECEIVE A RESPONSE. SHE ALSO SPOKE WITH THE MANUFACTURER'S CUSTOMER SERVICE LINE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS OUTSIDE OF THE WARRANTY. THE CURRENT MILEAGE WAS APPROXIMATELY 122,000 AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.