2024 Volvo XC60

Back to my Initial seat belt on the same car. The car went in for service. The seat belt data showed it was fine. Again the belt pulled so aggressively it tore off my insulin pump patch by sliding upward aggressive as possible. After I took the car to Volvo they had some guy from corporate come look at computer data about the vehicle and test drive it and deemed it safe. I get the car back and zero work was done to the seat belt. The seat belt is harder to pull than it was before it went in. Multiple people in the service department agreed it’s much harder to pull. And literally said there’s nothing we can do cause the data did not show a srs notification. It’s my only car, I’m pretty sure the seat belt shot off or partially did and because their computer data says it’s ok they did nothing to actually investigate it. Allowing me their customer to drive around with a broken seat belt. the belt has a permanent, severe mechanical resistance to being pulled out that occurred simultaneously with the unprovoked tightening event. the vehicle manufacturer is refusing to repair a structurally compromised, physically stiffened safety restraint due to a lack of digital software codes. Glitches in software data on cars can easily happen and Volvo is entirely relying on computer data rather then physical investigation. The worst part is that people in service agreed the belt does not pull right but will do zero to look at it.

I was completely stopped at a left turn. The rear collision sensor went off for no reason. The seat belt locked up so aggressively I could not get a breathe in and it ripped my insulin pump patch right off my stomach. If I was a couple hours away from home my blood sugar would go through the roof and cause ketones which could be fatal. Luckily I was 20 mins away from home. Being a [XXX] since [XXX] I am now [XXX] Volvo told me this is normal safety feature after inspecting the log. I don’t think it’s normal for collision sensors to go off while not moving as well as the seat belt aggressively pulling to the point were I can’t breathe and it rips off a life depending medical device right out of my stomach. If it is normal then they should have a warning for [XXX]. I’m currently trying to get out of the car lease completely as this feature could literally kill me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)