2022 Volvo XC60

Component Failure & Inspection Availability: Infotainment Head Unit (IHU) / Audio Module (AUD) running Android Automotive OS. The vehicle and its components are available for inspection upon request. Safety Risk: The audio system completely crashes approximately every 3 drive cycles. This failure disables all safety-critical audio features, including turn signal clicks, backup camera and parking sensor chimes, blind-spot/cross-traffic warning alerts, and emergency system tones. Operating the vehicle without audible turn signals or proximity chimes creates significant driver distraction and an immediate hazard to traffic safety. Dealer / Service Confirmation: The issue occurs intermittently during daily operation and is being reported to Volvo dealer service Prior Inspection: The vehicle has been inspected by Volvo service department Symptoms & Onset: The problem began following a recent Android Automotive OS software update. No warning lamps, error messages, or indicators appear prior to the failure. The entire audio bus shuts off either at vehicle start or mid-drive. The only temporary workaround is forcing an infotainment reboot by holding the center display home button for 20–30 seconds, but the complete audio failure recurs every few drive cycles.

while attempting an OTA software update, the update failed. The instrument cluster was inoperative, it was a complete blank screen. Not able to tell how fast you were going, what gear you were in, how much gas you had. All features displayed on the instrument cluster were not available. Contacted Volvo to attempt a software reset, and all attempts were not successful.

Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.

The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19

Started car after driving an hour, and having it sit 2.5 hours. Center panel was very dim and no air out of vents despite leaving air on when turned off. Error Message that cooling infotainment system. Audio sound for turn signal also not working Had to drive/leave. Left and found somewhere safe to pull over turn car off and sit. After 10+min no change. Drove home 60miles with no AC, cruise control or other safety features, or sounds w blinkers. At home, the beeeping for 360 camera and red/orange lights to help backup/part not functioning. The backup Light was. Car felt a little jerky during trip. After 4+ hours it appeared to be functioning. When restarted Car is 5-6 weeks old with 346 miles on it Including the 100+ from Saturday. Did not make a planned drive Sunday as did not feel it was safe. Verified all software/apps up to date Vm left for service on Saturday will follow up on opening today.

The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.