← New search

2019 Volvo XC60

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Volvo XC60 do not stand out strongly from the model-year median of 36.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all XC60 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 36 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports4 injury reports

Air Bags complaints

4 reports
Clear category filter
Mileage unknown · Aug 21, 2026
Air BagsCrashInjury

I was involved in a serious motor vehicle collision involving my Volvo. The collision was essentially a head-on impact that occurred following a medical emergency. The vehicle sustained significant damage in the collision and is essentially totaled. During the crash, all of the vehicle's airbags DID NOT deploy with the exceptio…

Read full complaint

I was involved in a serious motor vehicle collision involving my Volvo. The collision was essentially a head-on impact that occurred following a medical emergency. The vehicle sustained significant damage in the collision and is essentially totaled. During the crash, all of the vehicle's airbags DID NOT deploy with the exception of the right curtain airbag. I am concerned that the airbags did not deploy during this severe collision and may have failed to function as designed. As a result of the collision, I sustained significant injuries, including a broken tibia (which required surgery) and four fractured vertebrae in my back. I am reporting this incident to Volvo because I am concerned about the performance and deployment of the vehicle's supplemental restraint system, specifically the failure of all of the airbags, including the steering wheel air bag, to deploy during what was essentially a head-on collision. I would like Volvo to investigate the vehicle, including the airbag system, sensors, control module, crash data, and the reason the airbags did not deploy. I would also like the findings of the investigation documented and provided to me.

NHTSA ODI #11758471

Mileage unknown · Apr 13, 2026
Air Bags

The driver's seatbelt buckle interlock stopped working, although engaged, and the auto's system no longer showed whether the seat belt was buckled up or not. This likely would have resulted in the passive restraint system not functioning if there were an accident. There are on-line comments about this same issue in this same m…

Read full complaint

The driver's seatbelt buckle interlock stopped working, although engaged, and the auto's system no longer showed whether the seat belt was buckled up or not. This likely would have resulted in the passive restraint system not functioning if there were an accident. There are on-line comments about this same issue in this same model and year. The buckle was replaced at a cost of over $300 by the dealer and the dealer reported that there was a short or break in one of the wires. The vehicle has 87,000 miles at the present time.

NHTSA ODI #11730971

Mileage unknown · Nov 15, 2023
Air BagsElectrical SystemSuspension

Water intrusion via a faulty sunroof seal and drain system. Water drains into the vehicle and collects under the flooring carpets and is not detectable. Water then disables and shorts out electrical components and computer modules eventually rendering the vehicle completely inoperable … including airbags, suspension system and e…

Read full complaint

Water intrusion via a faulty sunroof seal and drain system. Water drains into the vehicle and collects under the flooring carpets and is not detectable. Water then disables and shorts out electrical components and computer modules eventually rendering the vehicle completely inoperable … including airbags, suspension system and electronic engine components. All control is lost. System also displays a number of random and often times confusing and erroneous error message to display console. This is an extremely dangerous problem, and extremely expensive to remedy, and appears to be related to a significant design flaw. According to internet reports, this is a known issue. Dealer is the one who diagnosed the problem. Given this problem affects electronics - there is a threat of fire.

NHTSA ODI #11555338

2,000 miles · Jan 13, 2020
Air BagsService BrakesStructureCrashInjury

VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD…

Read full complaint

VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.

NHTSA ODI #11298948

Official recalls

8

23V001000 · Steering

Jan 5, 2023

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Consequence & remedy

Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

21V414000 · Electrical System:wiring:fuses And Circuit Breakers; Fuel System, Gasoline:delivery:fuel Pump

Jun 2, 2021

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence & remedy

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Additional source detail variants (2)

Electrical System:wiring:fuses And Circuit Breakers

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Fuel System, Gasoline:delivery:fuel Pump

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

20V503000 · Visibility/wiper; Visibility:windshield Wiper/washer:linkages

Aug 25, 2020

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence & remedy

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Additional source detail variants (2)

Visibility/wiper

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

Visibility:windshield Wiper/washer:linkages

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.

20V144000 · Forward Collision Avoidance: Automatic Emergency Braking; Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Mar 12, 2020

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence & remedy

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Additional source detail variants (2)

Forward Collision Avoidance: Automatic Emergency Braking

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Forward Collision Avoidance:software:pedestrian/cyclist/object/obstacle/ Recognition

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

19V220000 · Seats

Mar 20, 2019

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Consequence & remedy

Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.

19V046000 · Structure:body:tailgate

Jan 18, 2019

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Consequence & remedy

Consequence: If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.

Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.

18V800000 · Electrical System:software

Nov 13, 2018

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence & remedy

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

18V589000 · Equipment:electrical

Sep 5, 2018

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.

Consequence & remedy

Consequence: An electrical shock or a fire can increase the risk of injury or death.

Remedy: Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39901. Note: Owners are advised not to use the charging cord until it is inspected.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.