IllustrationPulling into a gas station, a turtle warning light (limp mode) came on in the dash, and the car started moving very slowly. Moments later the engine was on fire. Basically the entire front end of the car melted away before the fire department in New Buffalo, Mich., could put it out.
2017 Volvo XC60
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all XC60 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports2 injury reports
Unknown Or Other complaints
2 reportsTWO TIMES NOW, DRIVING THROUGH THE SAME ONE-WAY INTERSECTION, THE CITY SAFETY AUTO-BRAKING FUNCTION ACTIVATED FOR NO REASON. I WAS GOING STRAIGHT THROUGH THE INTERSECTION, WITH NO NEED TO TURN LEFT OR RIGHT. HOWEVER, THE CITY SAFETY AUTO-BRAKED TO A COMPLETE STOP, PLACING ME AT RISK FROM BEING HIT FROM BEHIND. AN ERROR MESSAGE A…
Read full complaint
TWO TIMES NOW, DRIVING THROUGH THE SAME ONE-WAY INTERSECTION, THE CITY SAFETY AUTO-BRAKING FUNCTION ACTIVATED FOR NO REASON. I WAS GOING STRAIGHT THROUGH THE INTERSECTION, WITH NO NEED TO TURN LEFT OR RIGHT. HOWEVER, THE CITY SAFETY AUTO-BRAKED TO A COMPLETE STOP, PLACING ME AT RISK FROM BEING HIT FROM BEHIND. AN ERROR MESSAGE APPEARED IN MY INFORMATION CENTER CONFIRMING THE CITY SAFETY AUTO-BRAKING FUNCTION WAS ACTIVATED. I BROUGHT TO A VOLVO DEALER AND THEY DID NOT SEE ANY ERROR MESSAGES. I ASKED TO DISABLE THIS FUNCTION, BUT THEY WEREN'T ABLE TO AND STATED I WOULD HAVE TO MANUALLY DO THIS EVERY TIME I GOT IN THE VEHICLE, WHICH IS A 5-STEP PROCESS. ATTACHED IS A MAP OF THE AREA WHERE THIS OCCURRED. I BELIEVE IT WAS THE E 11TH ST AND CEDAR INTERSECTION (MARKED AS #1), AS THE INTERSECTION DOES LOOK MORE COMPLICATED AND VEERS TO THE RIGHT (CLOSE-UP ALSO INCLUDED). THE OTHER TWO ARE ALSO POSSIBILITIES FOR WHERE THE AUTO-BRAKING COULD'VE OCCURRED. HOWEVER, IT HAPPENED VERY FAST AND MY BEST RECOLLECTION IN THE INTERSECTION OF 11TH AND CEDAR, TRAVELING EAST.
Official recalls
418V800000 · Electrical System:software
Nov 13, 2018
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Consequence & remedy
Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
17V127000 · Air Bags
Mar 1, 2017
Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence & remedy
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.
16V918000 · Air Bags
Dec 21, 2016
Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."
Consequence & remedy
Consequence: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.
16V798000 · Seat Belts:front:buckle Assembly
Nov 2, 2016
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.