2016 Volvo XC60

This car has excessive oil consumption and burns oil because the piston rings are faulty. Eventually can cause the engine to stop working and put lives on the road in danger. This was proven in a class action lawsuit against Volvo and they extended the warranty to 8 years or 100,000 miles however some cars are over the 100,000 miles and are still needing to add oil every 2-3 weeks. The low oil light started coming on about 80,000 miles. Had it in for repair but the dealership didn't know what was wrong with it.

The contact owns a 2016 Volvo XC60. The contact stated that she received NHTSA Campaign Number: 20V378000 (Seat Belts). The contact stated the vehicle was taken to a dealer for routine maintenance where she requested to have the recall remedy completed. The vehicle was repaired; however, the contact said she received a follow-up letter from the manufacturer that said her vehicle had not had the recall addressed. The contact said that there were illustrations on the recall letter that shows that the work was not properly completed by the dealer. The manufacturer had not been informed of the issue.

WHEN STOPPED AT A STOP LIGHT, HAVE TO HOLD BRAKE DOWN IN ORDER TO KEEP THE CAR FROM DRIVING AS THE RPMS ARE REVVING UP AND DOWN, CAUSING THE CAR TO WANT TO MOVE AND WHEN IN PARK REVVING SO HIGH THAT IT WENT INTO RED AND CAUSED THE CHECK ENGINE LIGHT TO COME ON AND I HAD TO TURN OFF THE VEHICLE. ALSO THE GAS TANK FILLER TUBE CLOGGS UP EASILY AND HAS TO BE DROPPED IN ORDER FOR THE TUBE / VENTS TO BE CLEANED OUT OR REPLACED.

"The contact owns a 2016 Volvo XC60. The contact stated that while driving at 25 MPH, the oil warning light illuminated. The contact stated that she refilled the oil when she arrived at her residence. The contact noticed that the vehicle was consuming an excessive amount of oil and she was refilling the oil each 4-6 weeks. The vehicle was taken to the dealer, Bobby Rahal of the South Hills, who diagnosed that the piston rings needed to be replaced for more than $4,000 or the dealer stated that adding oil to the car every month would be a cheaper and not unsafe solution. On January 1 while driving on the highway, far from home, in the rain and fog with 3 children in the car, the engine started riding rough. The vehicle was driven cautiously home and taken to the independent mechanic specializing in Volvos who diagnosed that the engine had failed and needed to be replaced. The independent mechanic said he has seen 4-5 Volvos this year with the same problem, and that there is something wrong with the 2015 2/5 engine for this car, but prior to that year, it has been a good engine, and since that year, it has been a good engine. The vehicle was towed to the dealer where it was purchased, Bobby Rahal Volvo of the North Hills, and the diagnosis was the same for the 6 year old car needing a new engine for more than $16,000. Since the car was purchased in November 2020 for $18K+, the customer is wondering if the dealer that sold the car and the dealer that was asked about the oil issue knew the car engine was likely defective, did not tell the contact and put the contact's family in an unsafe situation. The manufacturer was notified of the failure, and the contact is awaiting a response. The vehicle has not yet been repaired. The failure mileage was approximately 76,000, after less than 8,000 of vehicle ownership."

The plastic lenses that cover the headlights have fogged up in less than 4 years the lights are no longer bright enough to provide proper driving conditions at night. I spoke with volvo and they said that lenses are not covered even though the cat is still under warranty. This is very car but refuse to fix the problem. This is a major safety issue and I would hope that your department can help protect those that have this issue before someone gets hurt. I amino longe comfortable driving the car at night.

I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2020 (FOR A RECALL ISSUED IN JUNE 2020) AND I CONTACTED MY VOLVO DEALER (DON BEYER DULLES, VA), WHO SAID THAT THE PARTS WERE NOT AVAILABLE. I RECEIVED A SECOND SAFETY RECALL NOTICE IN DECEMBER AND I CONTACTED MY VOLVO DEALER, WHO SAID THAT THE PARTS WERE UNAVAILABLE AND WERE STILL NOT AVAILABLE AS OF JANUARY 28. THE SECOND RECALL NOTICE SAID TO CALL VOLVO CUSTOMER CARE CENTER IF THE RECALL IS NOT CORRECTED WITHIN A REASONABLE PERIOD OF TIME. I CONTACTED THE VOLVO CCC AND THEY TOLD ME TO TRY ANOTHER RETAILER. THAT'S IT - NO OTHER ASSISTANCE. SEVEN MONTHS AFTER THE RECALL AND STILL NO TIMETABLE FOR REPAIR.

TL* THE CONTACT OWNS A 2016 VOLVO XC60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V378000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO GORGES VOLVO CARS (17665 BURT ST, OMAHA, NE 68118; (402) 359-1500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.