2010 Volvo XC60

After it rains, i've noticed water collecting in both the passenger and driver side footbeds. It started off nominally and I was easily able to use a cloth. I thought it might have been human error, that I left the window cracked open a bit. The most recent incident (this past weekend 5/4/24) there was a significant puddle on the driver's side. After further research, I discovered the culprit is likely an unbonded windshield, and that this is a KNOWN issue for Volvos, but especially for (2010) xc60s. Having an unbonded windshield seems like a significant hazard risk as the structural integrity of the entire windshield is compromised, as well as risk of electrical components getting wet as the water leaks through the car (and the ripple effects of that).

WATER COLLECTS IN THE DRIVER SIDE FOOTWELL AFTER EVERY RAIN. WHILE DRIVING DURING RAINS, WATER LEAKS FROM (1) DRIVER SIDE TOP LEFT CORNER (2) "A" PILLAR AND (3) LOWER LEFT CORNER OF DASHBOARD AT EMERGENCY BRAKE RELEASE. TOOK XC60 TO LOCAL VOLVO DEALER WHERE THE WINDSHIELD WAS PULLED AND RESET. FRONT FLOOR CARPETS WERE PULLED, FAN-DRIED AND REINSTALLED. VOLVO WAIVED THE CHARGE FOR WINDSHIELD REINSTALL, BUT WOULD NOT WAIVE CHARGES FOR CARPET SERVICES. THIS VEHICLE HAS EXPERIENCED THIS PROBLEM EARLIER, REQUIRING A WINDSHIELD REPLACEMENT.

THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST 1 MONTH AND ENDED IN A $420 REPAIR THAT INVOLVED POPPING THE WHOLE THING OFF AND RESEALING IT. THIS IS VERY DANGEROUS BECAUSE THE WATER DRIPS ONTO THE STEERING WHEEL AND ELECTRONICS, WHICH IS DISTRACTING FOR THE DRIVER, BUT ALSO OBVIOUSLY A HUGE THREAT TO THE CAR'S ELECTRONIC SYSTEM. 2. IN THE SAME MONTH, THE CAR JUST FAILED COMPLETELY, FLASHING ALL SORTS OF DASHBOARD LIGHTS AND DEMANDING TO BE PUT INTO PARK WHEN IT WAS ALREADY IN PARK. IT SAID BRAKES AND SRS AIRBAGS WERE FAILING. THE WHOLE SYSTEM WENT BLACK AND THE FOB WAS STUCK IN THE CONSOLE. THE CAR HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY SAID THE CULPRIT WAS THE RDAR SOFTWARE, WHICH IS CONNECTED TO THE SATELLITE RADIO. IT CAUSES A PARASITIC DRAW THAT KEEPS SEARCHES FOR A SIGNAL EVEN WHEN THE CAR IS OFF. THEY WILL CHARGE EVERYONE HUNDREDS TO UPDATE THE SOFTWARE (NOT INCLUDED IN THE FREE SOFTWARE UPDATE VOLVO BOASTS ABOUT), AND SOMETIMES MORE TO REPLACE THE BATTERY, PLUS LABOR, OR MAYBE QUOTE THOUSANDS TO TRY TO DISABLE THE SATELLITE RADIO COMPLETELY, WHICH IS HARD OR IMPOSSIBLE BECAUSE IT'S INTEGRATED INTO THE REST OF THE ELECTRONICS. LUCKILY MINE WAS PARKED WHEN THIS HAPPENED, BUT I DON'T THINK THIS NEEDS EXPLANATION FOR WHY IT'S DANGEROUS IF THE CAR JUST RANDOMLY DRAINS OF BATTERY WHILE YOU'RE DRIVING DUE TO A FAULTY SATELLITE RADIO SYSTEM THAT VOLVO + DEALERSHIPS WILL DO NOTHING ABOUT AND CHARGE CUSTOMERS HUNDREDS OR THOUSANDS EVEN THOUGH THE PROBLEM IS VERY WELL DOCUMENTED. DISGUSTING AND IMMORAL.

2010 XC60 LEAKING WITH WATER COLLECTING PRIMARILY IN THE DRIVERS FOOTWELL. AFTER VERY MED TO HEAVY RAINS. WATER ROLLS DOWN THE DRIVERS SIDE INTERIOR WHILE DRIVING IN THE RAIN. IF CAR HAS BEEN SITTING IN RAIN IT MAY LEAK SLOWLY BUT WILL DRAIN OR LEAK MORE WHEN TURNING LEFT OR RIGHT. WATER HAS STARTED TO COLLECT ON DRIVERS SIDE ELECTRONICS.

WHEN LEAVING WORK, I GOT INTO MY VEHICLE AND FOUND A PIECE OF PLASTIC WITH BEIGE GREASE ALL OVER IT. I LOOKED FURTHER AND SAW A METAL PIN ON THE FLOOR AND ANOTHER SMALL PIECE OF PLASTIC. I DIDNT KNOW WHERE IT CAME FROM UNTIL READY TO DRIVE OFF I PUT THE VEHICLE IN GEAR AND FOUND THE BUTTON ON THE SHIFTING KNOB WAS GONE. THIS WAS THE MISSING PIECE!!

VOLVO XC60 FLOODED WHEN PARKED & POOL OF WATER GATHERED IN DRIVER SIDE FLOOR BOARD WATER DAMAGE IN ELECTRICAL HAS COMPROMISED SAFETY SYSTEM PER DEALER (AIR BAG WARNING WENT OFF). DEALER INDICATED AIRBAGS MAY NOT DEPLOY IN EVENT OF CRASH (YIKES, NHTSA PLEASE CAN YOU PUT TO TOP OF PRIORITY LIST TONSEE WHAT OTHER VOLVOS MAY BE AFFECTED?) DUE TO COMPUTER BOARD DAMAGE DUE TO WATER LEAK. DEALER INDICATED WINDSHIELD NEEDS TO BE RESEALED (DEALER FOUND WINDSHIELD LEAKING& ADVISED WHEN PRESSED WINDSHIELD WAS LOOSE). SUNROOF LEAKING & DEALER ADVISED DUE TO DRAIN PIPES CLOG THAT NEEDS TO BE CLEANED/MODIFIED. HAD CALLED VOLVO CAR USA (SPOKE W/ BETTTY) B4 GOING TO DEALER, BUT WAS REFERRED TO DEALER, SAID ULTIMATE DECISION WAS UP TO MIDWEST MANAGER ("MM"). MM ADVISED OUR COST WAS ABOUT OVER $800, & VOLVO WOULD PAY AROUND $1,000. MM GAVE US ONLY 24 HOURS TO ACCEPT OR REJECT THEIR OFFER THEY CALLED A "GOODWILL OFFFER". I CALLED VOLVO CAR USA, LEFT MESSAGE W/ ANN FOR BETTY BUT WAS ADVISED AGAIN ULTIMATE DECISION UP TO MM. WE COUNTERED TO BE REASONABLE W/ $300 OFFER FOR US TO PAY WHICH MM FLATLY REJECTED. PLEASE SEE LINK & SPECIFICALLY SEE HIGHLY CONCERNING COMMENT BY THE CHAMP DATED 1/16/14-HTTP://VOLVOFORUMS.COM/FORUM/VOLVO-XC60-51/LEAKING-FRONT-WINDSHIELD-2010-XC60-67995/. WHY HASN'T A RECALL HAPPENED? DEALER TOLD US CLASS ACTION WASN'T SETTLED YET...WE HOPE THE GOV. WILL INVESTIGATE BROADLY. HOW MANY OTHERS HAVE/HAD THESE ISSUES & MORE IMPORTANTLY HOW MANY LIVES ARE AT STAKE DUE TO ELECTRICAL DAMAGE TO SYSTEM(S) INVOLVED W/ AIRBAG DEPLOYMENT, ETC. HOW LONG HAS BIG CORPORATION KNOWN ABOUT ISSUES & WHAT DO THEIR INTERNAL DOCUMENTS SAY? THE GOV. HAS AUTHORITY & SHOULD LOOK INTO IT W/ A PROMPT DOCUMENT REQUEST TO VOLVO W/ A PUBLIC ANNOUNCEMENT. WINDSHIELD WIPER & SIDE MIRROR BROKE TOO.

WHILE MAKING A LEFT TURN ONTO A MAIN STREET IN MORNING TRAFFIC, MY PASSENGER SIDE DOOR SWUNG COMPLETELY OPEN. SPEED WAS APPROX. 10MPH OR LESS. I IMMEDIATELY PULLED OVER JUST FEET FROM ENTERING ONTO A BUSY FREEWAY. THE LATCH ON THE PASSENGER DOOR WOULD NOT ENGAGE. DOOR WOULD NOT LATCH AFTER RESTARTING CAR,,LOCKING AND UNLOCKING VEHICLE WITH KEY OR ANY OTHER METHOD. FINALLY I TIED THE DOOR CLOSED WITH SEVERAL BUNGGIE CORDS AND DROVE TO WORK. THE DOOR LATCHED WHEN I REACHED THE JOB 45 MINUTES LATER. I PUSHED THE DOOR LOCK BUTTON ON DRIVER SIDE AS NORMAL. TEMPERATURE IN ILLINOIS THAT DAY WAS BELOW FREEZING. THIS IS THE FIRST AND ONLY OCCURRENCE.