Our trucking business name is Fast Way Express LLC and this is a complaint against TEC Equipment Las Vegas (Volvo dealership) in regards to a new Volvo semi truck we purchased on 6/13/2022. After only 10,600 miles and 216 engine hours, all the electrical modules on the truck stopped working. I have pictures of all the warning or…
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Our trucking business name is Fast Way Express LLC and this is a complaint against TEC Equipment Las Vegas (Volvo dealership) in regards to a new Volvo semi truck we purchased on 6/13/2022. After only 10,600 miles and 216 engine hours, all the electrical modules on the truck stopped working. I have pictures of all the warning or error messages on the dashboard. The truck has been in their repair shop since 9/23/2022, for almost 3 months, and they are unable to repair the truck. They are telling us that the parts they don't have are on national backorder and they don't have an estimated time for when they will have the parts. Volvo North America refuses to offer us a replacement for the truck or a refund. This is a new truck, under warranty, it is our only source of income, and we are unable to use it to make a living. We think 3 months is not a reasonable time period for repairs on a new truck under warranty. We paid $196,872.40 for this new truck and we cannot use it because TEC Equipment and Volvo NA are unable to repair it. We think TEC Equipment might be unable to fix the truck, we also think this might be a safety issue for which Volvo doesn't have a solution. We also think that at this point they don't disclose certain information with us and that they might be trying to stall for time.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2024 VNR, VNL, VHD, and VAH trucks. The windshield wiper motor gears may wear prematurely, causing the motor to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will replace the windshield wiper motor assembly, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2309.
Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
Consequence & remedy
Consequence: An air bag that does not deploy, increases the risk of an injury.
Remedy: Dealers will connect a jumper harness between the seat and main cab harness, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2305.
Additional source detail variants (2)
Electrical System:wiring
Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
Consequence: An air bag that does not deploy, increases the risk of an injury.
Remedy: Dealers will connect a jumper harness between the seat and main cab harness, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2305.
Air Bags:side/window:curtain
Volvo Trucks North America (Volvo Truck) is recalling certain 2022-2024 VNL and VHD vehicles equipped with RollTek driver seats. A missing circuit will prevent the side air bag from deploying during a crash.
Consequence: An air bag that does not deploy, increases the risk of an injury.
Remedy: Dealers will connect a jumper harness between the seat and main cab harness, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2305.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VNL vehicles. The air tank bracket fasteners were excessively tightened and may have broken.
Consequence & remedy
Consequence: Broken fasteners may allow the air tank to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the fasteners, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2205.
Additional source detail variants (2)
Service Brakes, Air:critical Fasteners
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VNL vehicles. The air tank bracket fasteners were excessively tightened and may have broken.
Consequence: Broken fasteners may allow the air tank to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the fasteners, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2205.
Service Brakes, Air:supply:reservoir/tank
Volvo Trucks North America (Volvo Trucks) is recalling certain 2022-2023 VNL vehicles. The air tank bracket fasteners were excessively tightened and may have broken.
Consequence: Broken fasteners may allow the air tank to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the fasteners, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2205.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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