2018 Volvo S90

Volvo is aware of a major safety issue that has to do with the drain hose of AC. They have issued a recall on models 2016 and 2017 and produced replacement parts.My car was purchased in 2017, but is a 2018. I have had the AC hose leak into my passenger compartment and cause my filter behind my glove box to be soaking wet. This has also damaged my speaker in my passenger door. I have paid over two thousand dollars.Trying to get this a c fixed with no results before finding out about the recalls. I have since found out.This leakage can prevent the passenger airbag from deploying in an accident. I have reached out to volvo directly they are denying any responsibility. I not only can not afford what could end up being over 5,000 dollars if not more to repair the AC the speaker and potentially the airbag as I am disabled. Although volvo is refusing to do the right thing, even though they know this is a problem. I have asked them what changes were made between 2016 to 2018 in the production of my vehicle. They are not responding.

At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo dealership to get repaired. I asked the agent is there a way to open the door from the trunk, for instance like a rope to pull to manually open the door. He said unfortunately no. So, I am no where near a dealership and if I was it would be closed, it is after 5pm on February 17 and its 20 degrees outside and I need fuel to get home. I get in my car and search the internet on a possible way to open the door and I see that this is a big problem with Volvo that has affected many families and individuals that, as I, have been put in a compromised possibly dangerous position. While at the gas station I fortunately saw a tow truck and asked the driver if I could borrow a screw driver to try to pry open the door to which I was successful. A simple pull cord in the trunk, as some vehicles have, would have solved this issue without putting anyone in a precarious situation. I took my car to a mechanic and he replaced the fuel door lock solenoid.

The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.

The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.