NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
318 reports107,000 miles · Jul 17, 2008
Engine And Engine CoolingService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SPONTANEOUSLY DECELERATE. PRIOR TO THE FAILURE, THE ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT THE ABS MODULE NEEDED TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REP…
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TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SPONTANEOUSLY DECELERATE. PRIOR TO THE FAILURE, THE ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE DEALER STATED THAT THE ABS MODULE NEEDED TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 107,000. UPDATED 09/23/08. *LJ UPDATED 09/24/08. *JB
NHTSA ODI #10234702
57,479 miles · Jul 14, 2008
Service Brakes, Hydraulic
MY WIFE LEFT FOR WORK & GOT TO THE END OF THE DRIVEWAY & HAD NO BRAKE ASSIST IE VERY HARD PEDAL. THIS OCCURRED WITHOUT WARNING(NO WARNING LIGHTS,ETC).SHE PARKED THE VEHICLE&TOOK ANOTHER TO GET TO WORK(RN).I LATER DROVE THE CAR,BRAKES WORKED FINE. THE NEXT DAY I DROVE IT AGAIN & NO POWER BRAKES. *TR
NHTSA ODI #10234275
98,000 miles · Jun 4, 2008
Electrical System
AS I UNDERSTAND IT, THE ELECTRONIC THROTTLE MODULE (ETM) ON MY 2000 VOLVO S80 IS IN THE PROCESS OF FAILING. TWO YEARS AGO, I HAD MY VEHICLE SERVICED WHEN IT BEGAN SURGING FORWARD WHEN IDLING, EVEN WHEN I WAS BRAKING. AN ETM SOFTWARE UPGRADE WAS DONE AT THAT TIME AND THE ETM WAS CLEANED. NOW, JUST SHORT OF TWO YEARS LATER, I AM H…
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AS I UNDERSTAND IT, THE ELECTRONIC THROTTLE MODULE (ETM) ON MY 2000 VOLVO S80 IS IN THE PROCESS OF FAILING. TWO YEARS AGO, I HAD MY VEHICLE SERVICED WHEN IT BEGAN SURGING FORWARD WHEN IDLING, EVEN WHEN I WAS BRAKING. AN ETM SOFTWARE UPGRADE WAS DONE AT THAT TIME AND THE ETM WAS CLEANED. NOW, JUST SHORT OF TWO YEARS LATER, I AM HAVING EXACTLY THE SAME PROBLEM AGAIN. AS I AM COMING TO A STOP, MY VEHICLE WILL SUDDENLY AND UNEXPECTEDLY SURGE FORWARD, EVEN WHEN MY FOOT IS ON THE BRAKE. I AM PETRIFIED THAT I AM GOING TO STRIKE THE BACK OF ANOTHER VEHICLE BEFORE I CAN ARRANGE TO GET MY CAR IN FOR SERVICE. FURTHER, WHEN I PUT MY CAR IN PARK OR USE THE AC SYSTEM, MY CAR COMES TO A NEAR STALL AND JUST LURCHES ALL OVER THE PLACE. IT SIMPLY CANNOT MAINTAIN AN EVEN IDLE WHEN IN PARK. LAST WEEK, FOR THE FIRST TIME, I BECAME AWARE OF THE NOVEMBER 2006 RECALL CONCERNING ETMS. THIS LED ME TO LOOK AT MY OLD SERVICE RECORDS, SINCE I WAS HAVING THE SAME FRIGHTENING PROBLEM THAT I HAD TWO YEARS AGO. SURE ENOUGH, THERE IT WAS AGAIN - "CUSTOMER STATES AT IDLE REVS UP AND SURGES." I HAVE ALREADY PAID FOR THIS REPAIR ONCE. THIS IS AN EXTREMELY SERIOUS MATTER AND MY VEHICLE SIMPLY IS NOT SAFE TO DRIVE. *TR
NHTSA ODI #10229936
53,000 miles · May 22, 2008
SuspensionVehicle Speed Control
TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT EXPERIENCED TWO FAILURES LISTED AS RECALLS FOR THE SUSPENSION AND VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALLS. HE IS VERY UPSET WITH BEING EXCLUDED FROM THE RECALLS BECAUSE THE FAILURES ARE IDENTICAL. WHILE PROCEEDING TO MAKE A …
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TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT EXPERIENCED TWO FAILURES LISTED AS RECALLS FOR THE SUSPENSION AND VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALLS. HE IS VERY UPSET WITH BEING EXCLUDED FROM THE RECALLS BECAUSE THE FAILURES ARE IDENTICAL. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, THE TIRE DETACHED FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT FELT THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE WHEEL AXLE, LOWER CONTROL ARM, AND UPPER BALL JOINT WERE REPLACED. THE CONTACT ALSO OBSERVED THE FAILURE OF THE SPEED CONTROL MECHANISM. WHILE DRIVING BETWEEN 55-60 MPH AND APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE DECELERATED AND HESITATED. THIS FAILURE OCCURS ONLY DURING HIGHWAY DRIVING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THIS FAILURE. THE RECALL NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10228654
82,000 miles · Apr 16, 2008
Vehicle Speed Control
MY 2000 VOLVO S80 HAS FAILED TO ACCELERATE PROPERLY. IN IDLE, IT SOMETIMES WORKS FINE, BUT AT OTHER TIMES IT IDLES ERRATICALLY. SEVERAL TIMES RECENTLY, I'VE NEEDED TO ACCELERATE QUICKLY, BUT THE CAR HESITATED AND DISPLAYED THE CHECK ENGINE LIGHT. A FEW TIMES, I ATTEMPTED TO ACCELERATE ANYWAY, AND THE LIGHT WOULD BEGIN TO BLIN…
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MY 2000 VOLVO S80 HAS FAILED TO ACCELERATE PROPERLY. IN IDLE, IT SOMETIMES WORKS FINE, BUT AT OTHER TIMES IT IDLES ERRATICALLY. SEVERAL TIMES RECENTLY, I'VE NEEDED TO ACCELERATE QUICKLY, BUT THE CAR HESITATED AND DISPLAYED THE CHECK ENGINE LIGHT. A FEW TIMES, I ATTEMPTED TO ACCELERATE ANYWAY, AND THE LIGHT WOULD BEGIN TO BLINK, AND THE CAR WOULD STILL SPUTTER. THIS CREATED A DANGEROUS SITUATION FOR ME AND MY FAMILY. I HAD THE SPARK PLUGS REPLACED BUT THAT DID NOT FIX THE PROBLEM. I LEARNED RECENTLY THAT THIS IS INDICATIVE OF A FAILED ETM (ELECTRONIC THROTTLE MODULE), WHICH HAS BEEN AN ISSUE WITH THIS MODEL CAR. *TR
NHTSA ODI #10224770
103,900 miles · Apr 2, 2008
Steering
THE DEALER ALSO MADE A LIFE THREATENING MISTAKE BY SCREWING IN THE POWER STEERING PIPE AND LOSING POWER STEERING. THIS CAUSED A BAD NOISE AND A LIFE THREATENING SITUATION WITH MY CAR. *TR
NHTSA ODI #10223098
121,000 miles · Feb 11, 2008
Visibility
I OWN A 2000 VOLVO S-80. WHILE PROCEEDING THROUGH AUTOMATIC CAR WASH, THE SUNROOF SHATTERED DURING THE BLOWER/DRYER OPERATION. CAR WASH MANAGER INFORMED ME THAT THESE MODELS HAVE A PROPENSITY TO BREAK AT THE SAME SPOT IN THE CAR WASH PROCESS. HE STATED THAT VOLVO REPLACES THE SUNROOF UNDER WARRANTY, BUT WHEN I CONTACTED VOLVO…
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I OWN A 2000 VOLVO S-80. WHILE PROCEEDING THROUGH AUTOMATIC CAR WASH, THE SUNROOF SHATTERED DURING THE BLOWER/DRYER OPERATION. CAR WASH MANAGER INFORMED ME THAT THESE MODELS HAVE A PROPENSITY TO BREAK AT THE SAME SPOT IN THE CAR WASH PROCESS. HE STATED THAT VOLVO REPLACES THE SUNROOF UNDER WARRANTY, BUT WHEN I CONTACTED VOLVO, THEY DENIED ANY KNOWLEDGE OF THE PROBLEM. *TR
NHTSA ODI #10217634
148,900 miles · Jan 15, 2008
Air BagsService Brakes, Hydraulic
SRS AIRBAG FAILURE AND ABS BRAKE WARNING LIGHTS AND ALERTS POSTED ON DASHBOARD DISPLAY. TURNS OUT THE PROBLEM WAS DEFECTIVE SOFTWARE AND WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A CRITICAL SAFETY ISSUE SINCE THE FAILURE RESULTS IN THE DISABLING OF THE SYSTEMS. THE PROBLEM WAS DIAGNOSED AND FIXED IN ABOUT AN HOUR. VOLVO CLEAR…
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SRS AIRBAG FAILURE AND ABS BRAKE WARNING LIGHTS AND ALERTS POSTED ON DASHBOARD DISPLAY. TURNS OUT THE PROBLEM WAS DEFECTIVE SOFTWARE AND WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A CRITICAL SAFETY ISSUE SINCE THE FAILURE RESULTS IN THE DISABLING OF THE SYSTEMS. THE PROBLEM WAS DIAGNOSED AND FIXED IN ABOUT AN HOUR. VOLVO CLEARLY NEW ABOUT THIS PROBLEMS SINCE THE SOFTWARE UPGRADE (AKA A FIX) WAS ALREADY COMPLETED AND AVAILABLE - VOLVO HAD TO PAY SOMEONE TO FIX THE SOFTWARE, WHY PAY THEM IF THERE WAS NO DEFECT. I BELIEVE THIS SAFETY ISSUE SHOULD BE AT LEAST ADVISED IF NOT MANDATORY FOR ALL OWNERS OF THESE VEHICLES. IT IS A SIMPLE EASY WAY TO AVOID A TRAGEDY IF THESE SYSTEMS ARE DISABLED BY DEFECTIVE SOFTWARE. *TR
NHTSA ODI #10214883
119,500 miles · Jan 6, 2008
Air BagsExterior LightingFuel System, Gasoline
1) ENGINE IDLES ROUGH, PROBLEM BECAME SO BAD THAT CAR STALLS AT LOW SPEEDS, LOST POWER STEERING & "ENGINE DIES" AT LOW SPEEDS (UNSAFE!). LOCAL MECH REFERRED TO ETM WARRANTY PROGRAM TO RE-PROGRAM FAULTY ETM MODULE. TOOK CAR TO DLR, RE-PROGRAMMED ETM CAR DIED AGAIN! TURNS OUT BAD BATTERY AS WELL: SEVERAL HUN…
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1) ENGINE IDLES ROUGH, PROBLEM BECAME SO BAD THAT CAR STALLS AT LOW SPEEDS, LOST POWER STEERING & "ENGINE DIES" AT LOW SPEEDS (UNSAFE!). LOCAL MECH REFERRED TO ETM WARRANTY PROGRAM TO RE-PROGRAM FAULTY ETM MODULE. TOOK CAR TO DLR, RE-PROGRAMMED ETM CAR DIED AGAIN! TURNS OUT BAD BATTERY AS WELL: SEVERAL HUNDRED $$$ TO REPLACE BATTERY. CAR DOES NOT ACCELERATE SMOOTHLY, LARGE "SHUDDERS" PRESENT WHEN MERGING ONTO HWY, DURING TRANSMISSION/GEAR SHIFT. NOT GOOD! 2) AIRBAG "SRS-URGENT SERVICE" WARNING INDICATOR LIGHT IS ON. GOOD LOCAL MECH. STATES THIS IS A $1000 REPAIR. 3) "CHECK BRAKE LIGHT" WARNING INDICATOR LIGHT TURNS ON WHEN DEPRESSING ON BRAKE PEDAL: GOOD LOCAL MECH. STATES THAT THIS IS "NORMAL" REQUIRES EXACT MATCHING ELECTRICAL RESISTANCE OF ALL BRAKE LAMPS TO ENSURE THAT "CHECK BRAKE LIGHT" WARNING DOES NOT OCCUR (IN ACTUALITY THE BRAKE LIGHTS WORK FINE, THE BUILT-IN-TEST IS FAULTY). 4) "CHECK ENGINE LIGHT" COMES ON 2-3 TIMES IN LAST 3 MONTHS. MAJOR SERVICE WAS REQUIRED. ONE FAULT WAS ISOLATED TO FUEL TANK GAS CAP: IF NOT SECURED PROPERLY "ECM-4308 (LEAK DIAGNOSTIC) LARGE LEAK" OCCURS...REMEDIED BY TWISTING FUEL CAP 3 FULL ROTATIONS, AFTER RE-FUELING GAS TANK. GOOD LOCAL MECH. DIAGNOSED THE LOOSE GAS CAP PROBLEM, WARNED ME ABOUT IT, AND DIDN'T CHARGE ME (NICE!). 5) BODY PAINT IS VERY SUSCEPTIBLE TO CHIPPING & SCRATCHES. PAINT OR EXTERIOR PANELS ARE VERY SOFT AND EASILY DAMAGED. ANOTHER SHAME, THIS CAR LOOKS GREAT BUT DOES NOT HOLD UP VERY WELL UNDER TYPICAL PARKING LOT CONDITIONS (I.E. SOMEONE PARKED NEXT TO YOU OPENS THEIR CAR DOOR INTO THE SIDE OF YOUR CAR RESULTING IN A LARGE SCRATCH). SOLUTION: PURCHASE A FANCY CAR COVER AND PROTECT THE BODY PAINT, IF YOU CAN! 6) PARKING BRAKE "SEEMS LOOSE", UPON PARKING CAR AND ENGAGING PARKING BRAKE THE VEHICLE ROLLS ALMOST 30 CM BWDS OR FWD DEPENDING ON LEVEL OR INCLINED SURFACE. *TR
NHTSA ODI #10213987
124,200 miles · Dec 19, 2007
VisibilityInjury
MY WIFE WAS DRIVING THE VEHICLE AND I WAS A PASSENGER. WHEN ATTEMPTING TO OPEN THE SUNROOF AND WHEN IT WAS ABOUT 1/4 OPENED, A STEEL BAR, ABOUT 26 INCHES IN LENGTH CAME OUT OF THE ROOF OPENING AND HIT MY WIFE ON THE RIGHT SIDE OF HER HEAD WHILE SHE WAS DRIVING. THE GLASS DID NOT BREAK ONLY THE METAL BAR THAT WAS GLUED TO THE …
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MY WIFE WAS DRIVING THE VEHICLE AND I WAS A PASSENGER. WHEN ATTEMPTING TO OPEN THE SUNROOF AND WHEN IT WAS ABOUT 1/4 OPENED, A STEEL BAR, ABOUT 26 INCHES IN LENGTH CAME OUT OF THE ROOF OPENING AND HIT MY WIFE ON THE RIGHT SIDE OF HER HEAD WHILE SHE WAS DRIVING. THE GLASS DID NOT BREAK ONLY THE METAL BAR THAT WAS GLUED TO THE GLASS CAME LOOSE AND FELL OUT. HAD SHE TURNED HER HEAD IN MY DIRECTION, THE BAR COULD HAVE CAUSED SERIOUS INJURY AND EVEN COULD HAVE HIT ONE OF HER EYES. THIS METAL BAR WAS ATTACHED TO THE LEADING EDGE OF THE GLASS. NO ACCIDENT OR SERIOUS INJURY OTHER THAN BRUISED SKIN OCCURRED. ON NOV 29TH THE CAR WAS TAKEN TO THE DEALER TO BE EVALUATED AND SPOKE TO THE SERVICE MANAGER WHO SAID HE NEVER HEARD OF THIS HAPPENING BEFORE. WHEN HE CALLED A MECHANIC OVER TO ASK HIS OPINION, THE MECHANIC STATED THAT THEY JUST REPLACED A SUNROOF GLASS ON A SIMILAR CAR THE PREVIOUS WEEK WITH THE SAME PROBLEM. THE SERVICE MANAGER ONLY SAID THAT IF THE GLASS WAS REPLACED, IT WOULD BE VERY COSTLY. NO OFFER WAS MADE TO REPAIR OR REPLACE WITH A BETTER PART. THIS INCIDENT COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT. *TR
NHTSA ODI #10212290
Official recalls
4Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Sep 13, 2004
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, SOME ELECTRIC COOLING FANS MAY OVERHEAT POTENTIALLY CAUSING HEAT DAMAGE AND, IN RARE INSTANCES, A FIRE IN THE ENGINE COMPARTMENT.
Consequence & remedy
Consequence: A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE COOLING FAN. THE RECALL BEGAN ON NOVEMBER 29, 2004. CUSTOMERS SHOULD CONTACT VOLVO CARS AT 1-800-458-1552.
Aug 24, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. OVER TIME, THE BALL JOINT BETWEEN THE FRONT WHEEL KING PIN AND THE SUSPENSION LINK ARM, CAN EXPERIENCE INCREASED LOOSENESS.
Consequence & remedy
Consequence: THIS CONDITION COULD AFFECT THE BALL JOINT'S DURABILITY AND PERFORMANCE.
Remedy: DEALERS WILL REPLACE BOTH FRONT BALL JOINTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.