2019 Volvo S60

ON 12-MAR-2021, I WAS SITTING IN MY 2019 VOLVO S60, AND IT WAS NOT RUNNING. I WAS USING THE CENTER DISPLAY TO LOOK AT THE PROFILE SETTINGS. THE CAR WAS SET TO THE PROFILE FOR 'GUEST'. I THEN PRESSED 'PROFILE 1' AND THE FRONT SEAT STARTED TO GO FORWARD AND THEN TILT DOWN, AND THERE WAS NOTHING I COULD DO TO STOP IT AS I APPROACHED THE STEERING WHEEL. FORTUNATELY IT STOPPED BEFORE I WAS INJURED, BUT I WONDERED WHAT WOULD HAPPEN IF I WAS A VERY BIG PERSON ' COULD THEY HAVE BEEN PINNED AGAINST THE STEERING WHEEL AND INJURED? I SENT A NOTE TO VOLVO, AND THEY RESPONDED THE SAME DAY (SAT 13-MAR-2021), AND THEIR REP STATED "THE OWNER'S MANUAL WOULD HAVE INSTRUCTIONS ON HOW TO SET A DRIVER'S PROFILE TO A SELECTED KEY FOB TO AVOID A SITUATION LIKE THIS IN THE FUTURE. PLEASE LET US KNOW IF YOU NEED ANYTHING FURTHER AT THIS TIME."

PARKING BREAK CAN BECOME TEMPORARILY UNAVAILABLE AND WHEN THIS HAPPENS THE INFORMATION CENTER DOES NOT RELAY ANY OTHER INFORMATION WHEN THE AUTO IS RUNNING! GPS, TIRE PRESSURE, ETC LOW GAS, ETC INFORMATION IS VOIDED. THREE TIMES CAR HAD TO BE REPAIR, APPARENTLY WATER, COFFEE ETC CAN GET INTO THE SWITCH AS THE SWITCH IS LOCATED NEXT TO THE CUP HOLDERS BETWEEN THE SEATS. BAD LOCATION OR POOR DESIGN OF THE SWITCH? SERIOUS "BECAUSE RUNNING INFORMATION" IS VOIDED ON DASH!. FIRST REPAIR WAS FREE, SECOND TIME THE REPAIR WAS TO COST $500. THIRD TIME (AT A DIFFERENT DEALERSHIP)REPAIR WAS NO COST ("COFFEE OR OTHER MAY HAVE GOTTEN INTO THE SWITCH" ONE MECHANIC NOT RELATED TO VOLVO SUGGESTED THAT THEY SIMPLY DISCONNECT THE BATTERY, WAIT AND RECONNECT SO THAT THE COMPUTER SYSTEM IS VOIDED FOR A FEW MINUTES. VEHICLE WAS IN MOTION ON CITY AND HIGHWAY WHEN PROBLEM OCCURED...

WHILE DRIVING ON A SUNNY DAY I KEPT BEING BLINDED BY CHROME / MIRROR FINISH ELEMENTS SURROUNDING THE STEERING WHEEL. IT WASN'T HAPPENING ONLY FOR A MOMENT, MY EYES HURT AFTER DRIVING HOME FROM WORK. THAT IS VERY DISTRACTING AND AFFECTS DRIVER'S VISION! TO HIDE MY EYES FROM THE BLINDING LIGHT, I HAD TO MOVE THE STEERING WHEEL TO VERY UNCOMFORTABLE POSITION (WHAT STILL DIDN'T SOLVE THE PROBLEM) OR PRETTY MUCH COVER FLASHING SPOTS WITH MY HANDS. THAT CREATES A HAZARDOUS CONDITIONS EVERYTIME WHEN THE SUN IS OUT. I AM ATTACHING A PICTURE, BUT IT DOESN'T SHOW HOW HARSH ARE THESE LIGHTS ON HUMAN EYE. THAT NEEDS TO BE EXPERIENCED. MAYBE IT WOULDN'T BE THAT MUCH OF A PROBLEM IF IT WAS RARE BUT IT HAPPENS CONTINUOUSLY WHEN THE SUN IS HIGHER ON THE SKY (AROUND NOON HOURS). *TR

TL* THE CONTACT LEASED A 2019 VOLVO S60. UPON LEASING THE VEHICLE, THE LANE KEEP ASSIST FEATURE ONLY WORKED APPROXIMATELY 10% OF THE TIME. ALSO, THE FORWARD COLLISION AVOIDANCE FAILED TO OPERATE. WHILE DRIVING 15 MPH, THE VEHICLE STOPPED ABRUPTLY ON A WIDE OPEN ROAD WITH NO OBJECTS IN VIEW. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR FLASHED WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL SERVICE CENTER. THE CONTACT TOOK THE VEHICLE TO VOLVO CARS OF QUEENS (207-22 NORTHERN BLVD, BAYSIDE, NY 11361, 718-428-2118) WHERE HE WAS INFORMED THAT THE FAILURES WERE NOT A WIDESPREAD ISSUE; HOWEVER, THEY WERE FAMILIAR WITH THE DEFECTS. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER PROVIDED A LOANER VEHICLE AND INFORMED THE CONTACT THAT A DIAGNOSTIC WOULD BE PERFORMED. THE CONTACT WAS INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED WITH THE MANUFACTURER TO INVESTIGATE THE DEFECTS. THE VEHICLE HAD NOT BEEN RETURNED TO THE CONTACT. THE FAILURE MILEAGE WAS UNKNOWN.

WITHIN THE FIRST MONTH OF LEASING THIS NEW CAR (< 250 MILES), BOTH LOW PROFILE OEM FRONT TIRES (235/40R-19 PIRELLI P ZERO ALL SEASON VOL VOLVO, KS, PNCS XL, PART NUMBER 3158400) WERE DAMAGED BY POTHOLES. I WAS TOLD BY ONE LOCAL TIRE SHOP THAT LOW PROFILE TIRES ARE MORE SUSCEPTIBLE TO THIS TYPE OF DAMAGE. I HAVE NOT DAMAGED TIRES ON POTHOLES LIKE THIS BEFORE. VOLVO DOES NOT WARRANT THESE (UNLESS YOU PURCHASE THEIR EXPENSIVE ROAD HAZARD PACKAGE), AND PIRELLI'S WARRANTY DOES NOT COVER THIS TYPE OF DAMAGE. THE NEW TIRES COST $536.34, AND THERE'S AN ADDITIONAL $25 PER TIRE FOR MOUNTING AND BALANCING.