2019 Volvo S60

The crimping on the A/C hose from the firewall to the compressor failed and leaked all the freon from the system. This is a design flaw, the mounting location causes excess vibration in the hose leading to the crimping failure. There are countless forum posts and other complaints filed by owners of the same vehicle for the exact same A/C hose. This should be a recall from Volvo. It is a major safety issue for customers like me who live in a humid environment, without A/C the windshield can fog over and hinder visibility. I contacted Volvo Customer Care for reimbursement and was denied as my car was not under warranty. My car only has 40,000 miles on it and this part shouldnt fail in this manner, especially at my low mileage. I have since purchased their extended warranty as this part will eventually fail again (from the design flaw in A/C system mounting location) and I don't want to pay the large repair costs again. The NHTSA should investigate this with all owners of this year/make/model and they will find Volvo needs to declare a recall and reimburse owners for the repair costs.

On December 24, I was about a quarter mile into my drive when the car shut off. The dashboard went blank and I had to coast to a stop. I was unable to restart or use any parts of my car except for the emergency blinker. Nothing alerted me on my dashboard prior to this incident. I could not use the SOS alert button in the car. I had a half tank of gas. I had to wait in the 9 degreeF cold for 2 hours before it could be towed to the service center. My speed was approximately 25MPH on a local road and I don't know what would have happened if this occurred at any higher speed with more traffic. Prior to this on 11/15/22, I had another incident with this car. I could not open the doors with the key FOB and then I could not start the car. A battery jump was attempted by the tow service and it did not work. The car was towed to Hudson Valley Volvo service center where they completed software control module downloading, electrical equipment trouble shooting etc., for 3 days and I was able to drive it again. Unfortunately, I do not feel safe driving this car.

WHILE DRIVING ON A SUNNY DAY I KEPT BEING BLINDED BY CHROME / MIRROR FINISH ELEMENTS SURROUNDING THE STEERING WHEEL. IT WASN'T HAPPENING ONLY FOR A MOMENT, MY EYES HURT AFTER DRIVING HOME FROM WORK. THAT IS VERY DISTRACTING AND AFFECTS DRIVER'S VISION! TO HIDE MY EYES FROM THE BLINDING LIGHT, I HAD TO MOVE THE STEERING WHEEL TO VERY UNCOMFORTABLE POSITION (WHAT STILL DIDN'T SOLVE THE PROBLEM) OR PRETTY MUCH COVER FLASHING SPOTS WITH MY HANDS. THAT CREATES A HAZARDOUS CONDITIONS EVERYTIME WHEN THE SUN IS OUT. I AM ATTACHING A PICTURE, BUT IT DOESN'T SHOW HOW HARSH ARE THESE LIGHTS ON HUMAN EYE. THAT NEEDS TO BE EXPERIENCED. MAYBE IT WOULDN'T BE THAT MUCH OF A PROBLEM IF IT WAS RARE BUT IT HAPPENS CONTINUOUSLY WHEN THE SUN IS HIGHER ON THE SKY (AROUND NOON HOURS). *TR