2015 Volvo S60

The contact owns a 2015 Volvo S60. The contact stated while driving approximately 15 MPH and slowing down for a crosswalk with pedestrians in the crosswalk, the vehicle independently accelerated while depressing the brake pedal. The contact stated that she had not noticed any warning lights being illuminated. The contact stated that the failure was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

THIS IS AN ADDITIONAL COMPLAINT REGARDING THE SAME VEHICLE BRAKE PROBLEM FILED UNDER NHTSA SAFETY ISSUE ID 10979689. ON 15 DEC THE SAME VOLVO FAILED TO STOP AT A RED LIGHT ON A CITY STREET IN DRY PAVEMENT CONDITIONS. THE ONLY WAY TO STOP THE VEHICLE WHILE TRAVELING AT APPROXIMATELY 35 MPH WAS BY CONTINUING TO HOLD THE BRAKE PEDAL ALL THE WAY DOWN AND THEN SLAMMING THE GEARSHIFT FROM DRIVE INTO PARK. THE VEHICLE WAS SUBSEQUENTLY TOWED BACK TO THE LOCAL DEALER. WHEN THIS VEHICLE WAS AT THE DEALER THEY DRAINED THE BRAKE LINES AND CHANGED THE MASTER BRAKE CYLINDER BASED ON THIS FIX REPORTEDLY WORKING ON ANOTHER S60 WITH THE SAME PROBLEM ACCORDING TO VOLVO TECH SUPPORT. AFTER EIGHT MONTHS THE BRAKES FAILED AGAIN. VOLVO HAS A BRAKING PROBLEM ON THESE VEHICLES AND DOES NOT NO THE CAUSE NOR THE CORRECTIVE ACRION.

BRAKES FAILED TO STOP THE CAR ON THREE OCCASSIONS. BRAKES WOULD SLOW THE CAR DOWN;HOWEVER, THE BRAKE PEDAL WAS PUSHED ALL THE WAY DOWN AND THE CAR WAS STILL ROLLING. FIRST TWO FAILURES OCCURRED CONSECUTIVELY. HAD TO SHIFT THE CAR INTO PARK FIRST TIME; SECOND TIME HAD TO PUT THE EMERGENCY BRAKE ON. THIRD OCCASION WAS AFTER TAKING THE VEHICLE INTO VOLVO DEALER IN CHICAGO AND GETTING IT BACK WITH NO REPAIRS COMPLETED BECAUSE COMPUTER DIDNT REGISTER A PROBLEM. THIRD OCCASION WAS FOUR DAYS LATER; CAR WAS SLOWING DOWN BUT WOULDN'T STOP. FORTUNATELY TRAFFIC STARTED TO MOVE AGAIN BEFORE I HAD TO SHIFT THE VEHICLE INTO PARK. FIRST INCIDENT INVOLVED PEDESTRIAN CROSSING THE STREET, LAST INCIDENT INVOLVED ANOTHER VEHICLE. ALL THREE INCIDENTS WERE ON CITY STREETS. TOOK VEHICLE INTO SECOND DEALER IN DETROIT. THEY CONTACTED VOLVO TECH SUPPORT. VOLVO SUPPORT RECOMMENDED CHANGING MASTER BRAKE CYLINDER AND DRAINING BRAKES LINES. APPARENTLY THIS SAME PROBLEM OCCURRED ON ANOTHER S60 AND THIS FIX WORKED. THE DETROIT DEALER DID THE RCOMMENDED REPAIR AND SO FAR VEHICLE IS OK. HOWEVER WE ARE CONCERNED ABOUT OUR SAFETY..NOT BEING ABLE TO STOP THE VEHICLE ON THREE PREVIOUS OCCASIONS IS UNSAFE FOR US AND OTHER MOTORISTS/PEDESTRIANS. WE ARE NOT TOTALLY CONFIDENT THAT THE VEHICLE WILL BE ABLE TO COME TO A COMPLETE STOP 100% OF THE TIME IN THE FUTURE.