2013 Volvo S60

THE CAR IS BURNING OIL. AND LIKE I HAVE READ IN OTHER COMPLAINTS OF THE VOLVO 2013 S60 OIL HAS TO BE ADDED TOO OFTEN. I JUST HAD REGULAR SERVICE DONE ABOUT 5 WEEKS AGO. ON AUGUST 23, 2019 MY "LOW OIL PRESSURE" LIGHT CAME ON WHILE THE CAR WAS IN MOTION MAKING A TURN. I THOUGHT TO MYSELF "I CAN'T BE LOW ON OIL". ON SATURDAY AUGUST 24TH BEFORE DRIVING, I CHECKED MY OIL AND SURE ENOUGH THERE WAS BARELY ANY OIL ON THE DIP STICK. I CALLED THE VOLVO DEALERSHIP THAT I GO TO ALL THE TIME AND GOT AN APPOINTMENT FOR TUESDAY AUGUST 27TH. I TOLD MY SERVICE MANAGER THAT THIS IS THE THIRD TIME I HAD TO BRING THE CAR IN FOR THE OIL AND THAT THEY HAVE RAN EVERY TEST POSSIBLE. THIS IS RIDICULOUS! I LIKED VOLVO CARS SINCE HIGH SCHOOL AND THIS IS MY SECOND ONE. BUT ENOUGH IS ENOUGH. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

CAR IS BURNING OIL. I HAVE TO REPLACE THE OIL EVERY 2-3 MONTHS WITH NO WARNING AS TO WHEN IT IS COMING. THE "CHECK OIL PRESSURE" LIGHT COMES ON, NORMALLY WHEN THE CAR IS IN MOTION (SPECIFICALLY, MAKING A TURN), WHEN THERE IS ALREADY BARELY ANY OIL IN THE CAR LEAVING ME VERY LITTLE TIME TO GET IT TO A SHOP TO REPLACE THE OIL. A COUPLE OF DAYS LATER (IF NOT THAT SAME DAY), THE CHECK ENGINE LIGHT WILL ALSO COME ON. I WENT DIRECTLY TO VOLVO SOUTH SHORE FOR THEM TO DO AN OIL CHANGE ON JUNE 21, 2019 AND MY "OIL PRESSURE" LIGHT FLASHED ON AUGUST 16,2019. BY AUGUST 23, MY "CHECK ENGINE" LIGHT CAME ON SO I TOOK IT TO THE NEAREST SHOP. THEY RAN THE DIAGNOSTICS REPORT AND TOLD ME THE LIGHT CAME ON BECAUSE THERE WASNT A DROP OF OIL IN THE CAR. ANYTIME I TAKE IT INTO VOLVO TO GET CHECKED, THEY SAY THEY CANNOT DO ANYTHING UNLESS THE "CHECK ENGINE" LIGHT IS CURRENTLY ON BUT ITS NOT LIKE I CAN BRING IT TO THEM WHEN IT DOES BECAUSE ITS NOT SAFE TO DRIVE TO THEM/WAIT A FEW DAYS FOR AN APPOINTMENT! BY THAT TIME, I CAN FEEL THE CAR GIVING OUT AND ITS NOT LIKE I CAN TAKE IT ANOTHER 20 MILES TO SEE THEM! THE FACT THAT THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED IS ASTOUNDING. ITS NOT SAFE AND IT SHOULD NOT BE THE INDIVIDUAL'S RESPONSIBILITY TO REPLACE AN ENGINE THIS SOON!

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY AND OPENED WHILE DRIVING 50 MPH. A PASSENGER WAS OCCUPYING THE SEAT AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO MOVE SAFELY OUT OF TRAFFIC. THE CONTACT STATED THAT THE OTHER THREE DOOR LATCHES ALSO FAILED. THE DOOR AJAR INDICATOR ILLUMINATED FOR ALL THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (501) 588-7300). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. PRIOR TO THE FAILURE, THE SAME DEALER DIAGNOSED THE VEHICLE CONCERNING THE AIR BAG WARNING INDICATOR ILLUMINATING. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 270,000.

THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. VOLVO KNOWS THERE IS A PROBLEM, THE CAR IS UNSAFE TO DRIVE AND YET THERE HAS BEEN NO RECALL FOR THE CARS. LOCAL AND CORPORATE VOLVO DENIED ME FINANCIAL ASSISTANCE WITH THIS BECAUSE THE CAR IS 'TOO OLD, WITH TOO MANY MILES'. BUT IT IS A KNOWN PROBLEM AND THE PROBLEM IS ALSO WITH NEWER MODELS. SO THE FACT THAT MY CAR IS OLDER SHOULDN'T MATTER. MY CAR HAS THE ENGINE THAT HAS THE DEFECT. SHOULDN'T HAVE TO REBUILD THE ENGINE WITH ONLY 116,000 MILES. OBVIOUSLY, IF THEY KNOW OF 16 CARS THAT HAVE THIS ISSUE, IT HAS HAPPENED BEFORE AND WITHOUT BEING FIXED, IT CAN'T BE DRIVEN. BOTH LOCAL AND USA CONTACTS TREATED MY REQUEST AS AN ISOLATED EVENT, NOT A PART OF A BIGGER PROBLEM - ABOUT WHICH THEY HAVE KNOWLEDGE. AGAIN, THIS IS A KNOWN DEFECT!

DRIVING HOME GOING 40 MPH THIS WEEK THE OIL LIGHT CAME ON AND I WAS ALERTED TO STOP THE CAR IMMEDIATELY. THIS FLASHED ON AND OFF TWICE. I THOUGHT IT WAS A GLITCH AS I HAD ANOTHER 1000 MILES TILL MY NEXT OIL CHANGE. I CHECKED THE OIL AND IT WAS DRY. I ADDED A QUART AND DROVE TO GET MY OIL CHANGED. RESULT WAS WHEN THEY DRAINED IT THERE WERE 2 QUARTS THAT DRAINED OUT. THIS INCLUDES THE QUART I HAD PUT IN. MY PRIOR OIL CHANGES I WOULD HAVE BEEN DOWN A QUART AFTER 5000 MILES. THIS IS SHOCKING! SEEING THIS HAS HAPPENED TO OTHERS I'M CONCERNED. LUCKILY I'M NOT HEARING KNOCKS AND MY CAR SEEMS FINE. I CALLED A VOLVO MECHANIC AND HE SAID TO CHECK THE OIL LEVEL EVERY MONTH. MY CONCERN IS THERE WAS NO EARLY WARNING THAT MY OIL WAS LOW. IF THE TIRE LOOSES AIR THERE ARE NON STOP WARNINGS.

WHILE DRIVING ON THE HIGHWAY TO WORK ON 12/3/18 MY VEHICLE DRIVER INFORMATION CENTER DISPLAYED A MESSAGE OF "NO OIL PRESSURE - PARK SAFELY". AS I ATTEMPTED TO PULL TO THE SHOULDER OF THE HIGHWAY THE ENGINE STARTED KNOCKING VERY LOUDLY AND SHUTDOWN! THE ENGINE NOW HAS CATASTROPHIC FAILURE, WITH A TERRIBLE KNOCKING IF THE ENGINE IS STARTED. IT CANNOT BE DRIVEN!

THE HEATER/AIR CONDITIONER BLOWER FAN DOES NOT WORK. THIS IS NOT A BLOWN FUSE, YET A POSSIBLE BLOWN RESISTOR AND/OR FAILED BLOWER MOTOR. THIS VEHICLE IS 5 YEARS OLD AND HAS 72K MILES; I CANNOT GET HEAT OR AIR CONDITIONING DUE TO THIS ISSUE; WINDOWS ARE FOGGED OFTEN, WHICH REPRESENTS A HAZARDOUS/SAFETY ISSUE. REPLACEMENT OF THE HEATER BLOWER MOTOR AND/OR RESISTOR REQUIRES THE REMOVAL OF THE DASHBOARD AND INSTRUMENT CLUSTER. THIS SHOULD NOT HAPPEN ON ANY 5 YEAR OLD VEHICLE, MUCH LESS A VOLVO. THE REPAIR IS EITHER VERY COSTLY, AT LEAST $700 TO $1100 OR TIME CONSUMING IF I DO IT MYSELF. THAT IS SEVERAL CAR PAYMENTS WORTH FOR A PART THAT SHOULD NOT HAVE FAILED. I HAVE OWNED TWO OLDER VOLVOS (1972, 1986) AND THIS PART NEVER FAILED--AND IF IT DID, THE ACCESS WAS MUCH EASIER (BEHIND THE GLOVEBOX).