2013 Volvo S60

Purchased the car with 120,000 miles and noticed it was burning 5 1/2 quarts of oil every 3,500 miles. Thought it was an oil leak and had that repaired but issue continued. Drove another 3,500 miles and had to add another 5 1/2 quarts of oil. Light never went on the last time and oil level was so low that engine now has rod knock. Only recourse is to replace the engine and I cannot afford the repair. Volvo acknowledged that these cars have excessive oil consumption issues but will only pay for repairs for cars less than 10 years old or have under 100,000 miles

The contact owns a 2013 Volvo S60. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer, where the engine was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where they were unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

On 9-23-2022, my daughter took her car to a Midas for an oil change. The odometer read 87,034. They installed a new oil filter and 6 quarts of fully synthetic 5W-30 oil, and said the oil had been low when she brought it in. On 10-2-22, my daughter called me and said her Volvo had a message light in the dash: “No oil pressure.” I advised her to go directly home (it was late in the evening and no mechanic was open then.) She and her roommate consulted the manual to see how precisely to check the oil on this exact car, and no oil registered on the dipstick. I advised her to look under the car in the garage to see if there was any oil leaking; none was found. I told her she cannot drive it and risk driving with absolutely no oil. The car was not driven the next day, 10-23-22, and then our insurance company's Roadside Assistance picked up the car on the morning of 10-24-22. At my request they towed the car to the Midas where she had the oil change. The odometer was around 88,830. The car consumed 6 quarts of oil in one month and 1,796 miles of driving. After inspecting the Volvo, the service person at Midas called me to inform me that there is no oil leak, and that the 2013 Volvo S60 has known oil consumption issues. He said the oil is being burned through the motor. He said the oil is seeping past the piston rings and burning internally. He said the oil piston rings have scored the engine wall. This is all definitely out of my expertise, but I took notes on all of it. He said she must check the oil every 500 miles and top it off constantly. He said failing this the entire engine would be ruined if running with no oil. I believe the normal mileage between synthetic oil changes is 7,500-10,000 miles. I met with the Volvo dealer (see attached letter I presented) and they informed me they would need to do tests, at my expense (hundreds of dollars) and I may need to replace the engine, almost fully at my expense. Please read the two attachments below!

I started noticing that my daughter's Volvo was burning/ consuming an excessive amount of oil between oil change intervals. I get my oil changed on the recommended schedule, but I always have to add oil before the next scheduled service. There are no visible leaks. Within the past few months, she has twice had the "No Oil Pressure" warning rendered. I started doing research but cannot find a recall for the VIN. It also appears that many other people are having the same problem. People pay a lot of money for these cars and to have a major component failure is not acceptable. It appears there are issues with pistons. I am requesting that you create a safety recall including my daughter's VIN. If the engine were to seize due to lack of oil pressure while traveling on the highway, I fear she could be in a serious accident.

Car has had regular oil changes and was well below the recommended time for the next change when the engine began knocking in September. I took the car for inspection at a Volvo mechanic repair shop and was told all of the oil was gone and engine is damaged beyond repair. No engine or oil indicator light came on to warn me that the oil was low. I understand the 2011-2012 models were recalled for this issue and apparently the problem continued to the 2013 model. The car has low mileage and I am shocked that it is now effectively totaled. I am now without a vehicle and feel that Volvo should have to correct the situation and that a recall should be issued.