2012 Volvo S60

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING INTERMITTENT. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLVO CARS (1810 MARLTON PIKE WEST, CHERRY HILL, NJ 08002, (856) 665-4050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MANIFOLD, TURBO CHARGER, CYLINDER BLOCK, NEW PISTON RODS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE NOT AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,031.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE LOW OIL LEVEL WARNING LIGHT FLASHED ON THEIR INSTRUMENT PANEL AND DISAPPEARED. THE CONTACT ADDED A QUART OF OIL AND APPROXIMATELY THREE WEEKS LATER WHILE HIS WIFE WAS DRIVING, SHE BECAME AWARE OF A KNOCKING SOUND COMING FROM THE VEHICLE. THE CONTACT CHECKED THE VEHICLE AND CONFIRMED THE KNOCKING SOUND. THE CONTACT CHECKED THE DIPSTICK AND NOTICED THAT IT WAS DRY. THE CONTACT HAD NOT CONTACTED A DEALER OR A CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT THE LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

2012 VOLVO 60, NEEDS NEW ENGINE. VOLVO STATES ITS NOT WORTH REPAIRING AT 81K MILES. VIN # [XXX] THIS CAR WAS PURCHASED CERTIFIED IN 2015 FROM BILL GRAY VOLVO, 2897 MURRYSVILLE ROAD PENNSYLVANIA, 15317 I BOUGHT A CERTIFIED 2012 VOLVO S60 T5, VIN # [XXX] IN 2005 FROM A DEALER IN PITTSBURGH, PA, WITH 17/K. I MAINTAINED THE CAR, WITH ALL THE REQUIRED SERVICE. THE CAR DRIVES RUNS WELL, THE CHECK ENGINE WAS ON AND WHEN I TOOK IT FOR A STATE INSPECTION, I WAS TOLD IT HAD INTERNAL ENGINE ISSUES: MIS-FIRING, NO COMPRESSION ON CYLINDER # 1 AND LOW COMPRESS ON #2 CYLINDER. I WAS TOLD IT'S TOO EXPENSIVE TO REPAIR. IT'S WELL UNDER THE 100K WARRANTY, WITH ONLY 82/K MILES BUT OVER THE 5 YEAR WARRANTY PERIOD. I WAS TOLD REPLACING THE ENGINE IS NOT AN OPTION BECAUSE IT WILL COST 13K EVEN A USED ENGINE WILL NOT WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF OIL. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO THE VOLVO STORE LOCATED AT 1051 WEST WEBSTER AVE, WINTER PARK, FL 32789, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE) WAS REFERENCED HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXTREME OIL CONSUMPTION WITH THE OIL LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BAUM BOULEVARD AUTOMOTIVE 4741 BAUM BLVD, PITTSBURGH, PA 15213 WHERE THE SPARK PLUGS AND COILS WERE REPLACED; HOWEVER, THE FAILURE HAD RECURRED SOON AFTER. THE VEHICLE WAS THEN TOWED TO STAR VOLVO CARS GREENSBURG LOCATED AT 5200 US-30 B, GREENSBURG, PA 15601 WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE OF $7,000.00 FOR THE REPAIR, WHICH WAS STILL PENDING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGE INTERVALS. SINCE THE PURCHASE OF THIS CAR (2/1/2016) I HAVE USED FULLY SYNTHETIC OIL (CASTROL). OIL LEVEL SLOWLY DROPS BETWEEN SCHEDULED OIL CHANGES. PRIOR TO THE LAST SCHEDULED OIL CHANGE (1/10/2020) I CHECKED THE OIL IT IT WAS VERY DANGEROUSLY LOW. THERE ARE NOT ( AS CERTIFIED BY ASE AUTO TECH AND CONFIRMED) NO EXTERNAL OIL LEAKS OR EVIDENCE OF OIL IN THE ENGINE COMPARTMENT. THIS CAR NOW HAS 84.000 MILES ON IT AND I'M AFRAID THAT IT WILL DAMAGE ITSELF EVEN ON THE SHORT COMMUTE MY WIFE HAS TO WORK. I CONTINUE TO MONITOR THE OIL LEVEL NOW ALMOST DAILY. I FEEL THIS IS (DAILY OIL CHECK) ABSURD AS CLEARLY, PER THE OWNERS MANUAL, DOES NOT NOR SHOULD NOT REQUIRE CHECKING AND REFILLING OIL THIS OFTEN. THE CAR HAS SHOWN THIS PATTERN OF LUBRICANT CONSUMPTION SINCE WE BOUGHT IT. THE TAILPIPES HAVE ALWAYS HAD A HEAVY DEPOSIT OF CARBON SINCE WE BOUGHT IT. I WAS TOLD THAT "VOLVOS RUN DIRTY' AND THAT IT WAS NOT OF ANY CONCERN. NOW THAT I SEE A TECHNICAL JOURNEL AND TSB CLEARLY INDICATING A PROBLEM WITH MY SPECIFIC CAR, THIS EXPLAINS WHY. I UNDERSTAND THE FACT IN 2012 VOLVO ASSEMBLY SWITCHED MOTOR TYPES (62 TO 63?) DURING MIDRUN. INDICATIVE OF A PROBLEM OR ISSUE. I BELIEVE MY AUTO WAS INVOLVED. IT IS THE AUTO MAKER'S RESPONSIBILITY TO ENSURE A SAFE AUTOMOBILE WITH A REASONABLE AMOUNT OF MAINTENANCE (OR PM) REQUIRED. THE CONDITION MY WIFE AND MYSELF HAVE BEEN EXPERIENCING IS CLEARLY NOT NORMAL FOR ANY AUTO MAKER AND EVIDENTLY HAS EXISTED SINCE IT LEFT THE ASSEMBLY LINE. I ASK ONLY FOR THE AUTOMAKER TO STAND BEHIND THEIR OWN TSB FLAW, PERFORM THE WORK NEEDED TO REPAIR OR REPLACE ALL PART/PARTS NEEDED TO RESOLVE THEIR TSB FOR MY AUTO. THANKS FOR YOUR TIME IN REVIEW.

THE CAR SUFFERS FROM HIGH ENGINE CONSUMPTION, ENGINE OIL RUNS OUT PRIOR TO OIL CHANGE INTERVALS WITH NO EVIDENCE OF OIL LEAKS OR OIL BURNING). THIS CAN CAUSE CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE HIGH OIL CONSUMPTION HAS BEEN DOCUMENTED BY THE DEALER AND SHARED WITH THE MANUFACTURER. VOLVO HAS EVEN ISSUED A TECHNICAL JOURNAL THAT ATTRIBUTES THE CAUSE TO FAULTY PISTON O-RINGS. MANUFACTURER DIDN'T ISSUE A RECALL AND REFUSES TO ADDRESS THE PROBLEM. THERE ARE SEVERAL SIMILAR CASES DESCRIBED IN VOLVO FORUMS AND OTHER SOCIAL MEDIA CHANNELS, THAT HAVE NOT RECEIVED ANY COOPERATION FROM VOLVO.

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE VEHICLE MADE AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED THAT THERE MAY BE A FAILURE WITH A BELT OR PULLEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE CONTACT SHUT OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE COVERED WAS REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVE BELT, TIMING BELT, AND PULLEY WERE REMOVED AND REINSTALLED. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO AN UNKNOWN RECALL REGARDING THE ENGINE AND ENGINE COOLING AND NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 113,055.