NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
31 reportsClear category filterMileage unknown · Jun 15, 2023
Electrical SystemFire
1. The vehicle caught fire while driving. The radiator cooling fan stayed on after parking, The vehicle the night before. The vehicle had to be jump started the next morning. yes the vehicle is available for inspection. 2. bodily injury and property damage could have been caused by the fire. 3. Yes. independent service center. …
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1. The vehicle caught fire while driving. The radiator cooling fan stayed on after parking, The vehicle the night before. The vehicle had to be jump started the next morning. yes the vehicle is available for inspection. 2. bodily injury and property damage could have been caused by the fire. 3. Yes. independent service center. Automotive Body and Tire Center. (Skokie IL) 4. Yes. Fire was put out by prospect heights fire department. Police report #PHP23-004049 5. No warning lamps prior to the fire. Symptom of problem was the radiator cooling fan staying on after vehicle was turned off, which caused the battery to discharge.
NHTSA ODI #11527162
Mileage unknown · Feb 18, 2020
Air BagsElectrical SystemExterior Lighting
I HAVE AN SRS AIRBAG WARNING LIGHT STAYS ON AND WILL NOT GO AWAY. THE ELECTRICAL WIRING FOR THE HEADLIGHTS ARE FAULTY, I TRIED EVERYTHING TO FIX THEM NOTHING WORKS. I USED AN INLINE FUSE WITH THE HEADLIGHT WIRING BECAUSE THE BULBS THE CONTINUE TO BLOWOUT. THE VOLVO FORUM SUGGESTED THE INLINE FUSE TO FIX THE ISSUE, BUT IT DID NOT…
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I HAVE AN SRS AIRBAG WARNING LIGHT STAYS ON AND WILL NOT GO AWAY. THE ELECTRICAL WIRING FOR THE HEADLIGHTS ARE FAULTY, I TRIED EVERYTHING TO FIX THEM NOTHING WORKS. I USED AN INLINE FUSE WITH THE HEADLIGHT WIRING BECAUSE THE BULBS THE CONTINUE TO BLOWOUT. THE VOLVO FORUM SUGGESTED THE INLINE FUSE TO FIX THE ISSUE, BUT IT DID NOT. ONE HEADLIGHT REMAINS ON THE DRIVER SIDE AND THE PASSENGER SIDE COMES ON AND OFF WHEN IT WANTS TO AND IT ALSO DISPLAYS DIPPED BULB FAILURE OR BEAM FAILURE.
NHTSA ODI #11309767
160,000 miles · Jun 22, 2018
Electrical SystemVehicle Speed Control
CAR STALLED WHILE DRIVING THEN WOULD NOT GO ANY FASTER THAN 15MPH.
NHTSA ODI #11103393
Mileage unknown · Nov 21, 2016
Electrical SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2001 VOLVO S60. WITHOUT WARNING, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE M…
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TL* THE CONTACT OWNS A 2001 VOLVO S60. WITHOUT WARNING, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10927183
118,632 miles · Feb 29, 2016
Electrical SystemVehicle Speed Control
CAR JERKS AND CLUNKS WHEN SWITCHING GEARS. ITS STARTING TO GRIND AND CLACK IN 1-2 GEAR AND I HOPS AROUND THE RPMS LINE CRAZY.
NHTSA ODI #10838986
93,522 miles · Aug 26, 2014
Electrical SystemExterior Lighting
THE ENTIRE INSTRUMENT PANEL WENT DEAD AND THE TURN SIGNALS WOULD NOT FUNCTION. ONLY THE HEADLIGHTS WERE WORKING. MESSAGES CAME UP SAYING THAT THERE WAS AN SRS AIRBAG ISSUE AND THAT THERE WAS A BRAKE FAILURE. ALL OF THE MESSAGES WERE FALSE AND THE INSTRUMENT CLUSTER WENT DEAD. THIS IS A CONCERN SINCE THE MESSAGES ARE INCORREC…
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THE ENTIRE INSTRUMENT PANEL WENT DEAD AND THE TURN SIGNALS WOULD NOT FUNCTION. ONLY THE HEADLIGHTS WERE WORKING. MESSAGES CAME UP SAYING THAT THERE WAS AN SRS AIRBAG ISSUE AND THAT THERE WAS A BRAKE FAILURE. ALL OF THE MESSAGES WERE FALSE AND THE INSTRUMENT CLUSTER WENT DEAD. THIS IS A CONCERN SINCE THE MESSAGES ARE INCORRECT ACCORDING TO WHAT THE DEALER TOLD ME AND HAVE SEEN SEVERAL PEOPLE WITH THE SAME ISSUE. I THINK THAT VOLVO SHOULD REPLACE ALL OF THE DIMS AND CEMS FOR EVERY CAR THAT EXHIBITS THIS PROBLEM THE FIRST TIME FOR VEHICLES UNDER 125,000 MILES. THIS SHOULD NOT HAPPEN AND IS A VERY BIG SAFETY ISSUE. THIS IS NOT THE FIRST TIME THAT THE CLUSTER HAS GONE DEAD. ALSO EACH TIME IT HAS BEEN RAINING AND THE DEALER HAS SAID THAT THERE ARE NO SHORTS IN THE SYSTEM. SOMETHING IS WRONG AND THEY ARE REPLACING EVERY PART WITHOUT FIXING THE ISSUE. *TR
NHTSA ODI #10628345
108,756 miles · Dec 2, 2013
Electrical SystemSeatsFire
MY WIFE DROVE THE 2001 VOLVO S60 AND NOTICED A NOXIOUS BURNING SMELL AND IMMEDIATELY DROVE IT HOME. SHE THOUGHT IT WAS SOMETHING EXTREMELY WRONG WITH THE HEATER. I DROVE THE CAR 3 DAYS LATER AND AFTER 3 MINUTES NOTICED THE BURNING SMELL AS WELL. I TURNED OFF THE HEATER, AND THE SMELL CONTINUED. I SAW SOME SMOKE TO MY LEFT SI…
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MY WIFE DROVE THE 2001 VOLVO S60 AND NOTICED A NOXIOUS BURNING SMELL AND IMMEDIATELY DROVE IT HOME. SHE THOUGHT IT WAS SOMETHING EXTREMELY WRONG WITH THE HEATER. I DROVE THE CAR 3 DAYS LATER AND AFTER 3 MINUTES NOTICED THE BURNING SMELL AS WELL. I TURNED OFF THE HEATER, AND THE SMELL CONTINUED. I SAW SOME SMOKE TO MY LEFT SIDE AND NOTICED THE SEAT HAD A HOLE THAT WAS MELTING AND BURNING. I TURNED OFF THE HEATED SEAT AND ENSURED THE SEAT DID NOT BURN FURTHER. *TR
NHTSA ODI #10554449
128,000 miles · Aug 16, 2012
Electrical SystemService Brakes
WHEN I APPLY PRESSURE TO THE BRAKE PEDAL I GET AN ERROR MESSAGE SOMETIMES, NOT ALWAYS, THAT SAYS "CHECK BRAKE LIGHTS". WHEN THE MESSAGE IS UP, THE LEFT AND RIGHT BRAKES IN THE BACK OF THE VEHICLE DO NOT ILLUMINATE, BUT THE MIDDLE ONE IN THE BACK OF MY REAR WINDOW STILL DOES. WHEN THE MESSAGE GOES AWAY, ALL LIGHTS ILLUMINATE. *TR
NHTSA ODI #10471195
130,000 miles · Dec 2, 2011
Air BagsElectrical System
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE INSTRUMENT PANEL FAILED. AFTER STOPPING THE VEHICLE AND RESTARTING, THE PANEL AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS CONTACTED AND THEY ADVISED HER THAT THE AIR BAG MAY NEED REPLACEMENT. THE VEHICL…
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TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE INSTRUMENT PANEL FAILED. AFTER STOPPING THE VEHICLE AND RESTARTING, THE PANEL AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS CONTACTED AND THEY ADVISED HER THAT THE AIR BAG MAY NEED REPLACEMENT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.
NHTSA ODI #10438083
166,800 miles · Oct 24, 2010
Electrical SystemService Brakes, AirVisibility
LOWER BRAKE LIGHTS FAIL WHILE UPPER REAR WINDSHIELD LIGHT CONTINUES TO WORK. HAD THIS WORK DONE ONCE IN 2005 TO CORRECT THE WIRING SITUATION AND NOW IT IS HAVING TO BE DONE AGAIN. I FEEL THIS IS COMPLETELY DANGEROUS FOR BOTH BRAKE LIGHTS TO FAIL AT THE SAME TIME. READING ONLINE FORUMS HAS LED ME TO BELIEVE THIS IS A WIDESPREAD I…
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LOWER BRAKE LIGHTS FAIL WHILE UPPER REAR WINDSHIELD LIGHT CONTINUES TO WORK. HAD THIS WORK DONE ONCE IN 2005 TO CORRECT THE WIRING SITUATION AND NOW IT IS HAVING TO BE DONE AGAIN. I FEEL THIS IS COMPLETELY DANGEROUS FOR BOTH BRAKE LIGHTS TO FAIL AT THE SAME TIME. READING ONLINE FORUMS HAS LED ME TO BELIEVE THIS IS A WIDESPREAD ISSUE WITH THE 2001 VOLVO S60. *TR
NHTSA ODI #10362123
Official recalls
8Sep 30, 2021
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10125.
Nov 4, 2020
Volvo Car USA LLC (Volvo Car) is recalling certain 2001-2003 S80 and S60 vehicles sold or ever registered in Alabama, Arkansas, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The driver side frontal air bag inflator may rupture, sending metal fragments into the passage compartment, when the driver side air bag is deployed.
Consequence & remedy
Consequence: Metal fragments can strike vehicle occupants increasing the risk of serious injury or death.
Remedy: Volvo Car will notify owners, and dealers will replace the driver side air bag module, free of charge. The recall began April 20, 2021. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10058.
Nov 8, 2010
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Dec 18, 2009
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Consequence & remedy
Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Apr 5, 2007
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA, DUE TO THE COMBINATION OF FUEL QUALITY AND CLIMATE CONDITIONS, THE FUEL PUMP MAY, IN CERTAIN CASES, EXPERIENCE A REDUCED FUNCTIONALITY. THE MOST COMMON SYMPTOMS WOULD BE FUEL ODOR.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2007. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Nov 15, 2006
ON CERTAIN PASSENGER VEHICLES, A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING, AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.
Consequence & remedy
Consequence: THIS RESULTED IN A HIGH NUMBER OF VEHICLES GOING INTO THE LIMP HOME MODE WITHOUT NEED.
Remedy: DEALERS WILL INSTALL THE CURRENT SOFTWARE UPGRADE ONTO THE INVOLVED VEHICLES. THE RECALL BEGAN ON DECEMBER 29, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Sep 13, 2004
ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, SOME ELECTRIC COOLING FANS MAY OVERHEAT POTENTIALLY CAUSING HEAT DAMAGE AND, IN RARE INSTANCES, A FIRE IN THE ENGINE COMPARTMENT.
Consequence & remedy
Consequence: A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE COOLING FAN. THE RECALL BEGAN ON NOVEMBER 29, 2004. CUSTOMERS SHOULD CONTACT VOLVO CARS AT 1-800-458-1552.
Aug 1, 2003
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL RECEIVE A LETTER/PACKAGE CONSISTING OF THE SECOND ISOFIX GUIDE WITH INSTALLATION INSTRUCTIONS, AND IN CERTAIN CASES, THE CORRECTED OWNER'S MANUAL MAY BE PROVIDED. IF THE OWNER WANTS TO TAKE THEIR VEHICLE TO A VOLVO DEALER FOR INSTALLATION OF THE GUIDE, IT WILL BE PERFORMED AT NO CHARGE TO THE OWNER. OWNER NOTIFICATION BEGAN ON DECEMBER 19, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE06053 · Fuel Pump Leakage
Opened Nov 15, 2006 · Closed Apr 5, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Gasoline:storage:tank Assembly
VOLVO IS RECALLING APPROXIMATELY 1,681 MODEL YEAR (MY) 2001-2002 S60 VEHICLES WITHIN THE STATES OF ARIZONA AND NEVADA TO REPLACE THE FUEL PUMP.VOLVO REPORTS THAT THE FUEL PUMP IN THESE VEHICLES MAY EXPERIENCE A FUEL LEAK AS A RESULT OF FUEL QUALITY AND HOT CLIMATE CONDITIONS.THE MOST COMMON SYMPTOM REPORTED IS FUEL SMELL.NO FIRES, CRASHES OR INJURIES ARE REPORTED.MY 2003 AND LATER S60 VEHICLES CONTAIN A DIFFERENT DESIGN FUEL PUMP.DATA FROM VOLVO INDICATES THAT A HIGHER RATE OF FUEL PUMP ODOR AND/OR LEAKAGE EXISTS WITH VEHICLES REGISTERED IN THE HOT STATES OF ARIZONA AND NEVADA.WARRANTY DATA SHOWS MANY MORE FUEL PUMP CLAIMS FOR MY 2001 AND 2002 (244 AND 140) COMPARED WITH MY 2003, 04, 05 AND 06 (18, 3, 4, AND 1 RESPECTIVELY).FURTHERMORE, THE FUEL PUMP WARRANTY CLAIM ACTIVITY IS HIGHEST IN THE STATES OF ARIZONA AND NEVADA (25% AND 10%) COMPARED WITH THE REMAINDER OF THE US (0.16%) BASED ON VEHICLE SALES POPULATION IN THESE AREAS.FOR ADDITION DETAILS SEE RECALL 07V152.THIS INVESTIGATION IS CLOSED
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
VOLVO IS RECALLING APPROXIMATELY 1,681 MODEL YEAR (MY) 2001-2002 S60 VEHICLES WITHIN THE STATES OF ARIZONA AND NEVADA TO REPLACE THE FUEL PUMP.VOLVO REPORTS THAT THE FUEL PUMP IN THESE VEHICLES MAY EXPERIENCE A FUEL LEAK AS A RESULT OF FUEL QUALITY AND HOT CLIMATE CONDITIONS.THE MOST COMMON SYMPTOM REPORTED IS FUEL SMELL.NO FIRES, CRASHES OR INJURIES ARE REPORTED.MY 2003 AND LATER S60 VEHICLES CONTAIN A DIFFERENT DESIGN FUEL PUMP.DATA FROM VOLVO INDICATES THAT A HIGHER RATE OF FUEL PUMP ODOR AND/OR LEAKAGE EXISTS WITH VEHICLES REGISTERED IN THE HOT STATES OF ARIZONA AND NEVADA.WARRANTY DATA SHOWS MANY MORE FUEL PUMP CLAIMS FOR MY 2001 AND 2002 (244 AND 140) COMPARED WITH MY 2003, 04, 05 AND 06 (18, 3, 4, AND 1 RESPECTIVELY).FURTHERMORE, THE FUEL PUMP WARRANTY CLAIM ACTIVITY IS HIGHEST IN THE STATES OF ARIZONA AND NEVADA (25% AND 10%) COMPARED WITH THE REMAINDER OF THE US (0.16%) BASED ON VEHICLE SALES POPULATION IN THESE AREAS.FOR ADDITION DETAILS SEE RECALL 07V152.THIS INVESTIGATION IS CLOSED
Fuel System, Gasoline:storage:tank Assembly
VOLVO IS RECALLING APPROXIMATELY 1,681 MODEL YEAR (MY) 2001-2002 S60 VEHICLES WITHIN THE STATES OF ARIZONA AND NEVADA TO REPLACE THE FUEL PUMP.VOLVO REPORTS THAT THE FUEL PUMP IN THESE VEHICLES MAY EXPERIENCE A FUEL LEAK AS A RESULT OF FUEL QUALITY AND HOT CLIMATE CONDITIONS.THE MOST COMMON SYMPTOM REPORTED IS FUEL SMELL.NO FIRES, CRASHES OR INJURIES ARE REPORTED.MY 2003 AND LATER S60 VEHICLES CONTAIN A DIFFERENT DESIGN FUEL PUMP.DATA FROM VOLVO INDICATES THAT A HIGHER RATE OF FUEL PUMP ODOR AND/OR LEAKAGE EXISTS WITH VEHICLES REGISTERED IN THE HOT STATES OF ARIZONA AND NEVADA.WARRANTY DATA SHOWS MANY MORE FUEL PUMP CLAIMS FOR MY 2001 AND 2002 (244 AND 140) COMPARED WITH MY 2003, 04, 05 AND 06 (18, 3, 4, AND 1 RESPECTIVELY).FURTHERMORE, THE FUEL PUMP WARRANTY CLAIM ACTIVITY IS HIGHEST IN THE STATES OF ARIZONA AND NEVADA (25% AND 10%) COMPARED WITH THE REMAINDER OF THE US (0.16%) BASED ON VEHICLE SALES POPULATION IN THESE AREAS.FOR ADDITION DETAILS SEE RECALL 07V152.THIS INVESTIGATION IS CLOSED
Fuel System, Gasoline
VOLVO IS RECALLING APPROXIMATELY 1,681 MODEL YEAR (MY) 2001-2002 S60 VEHICLES WITHIN THE STATES OF ARIZONA AND NEVADA TO REPLACE THE FUEL PUMP.VOLVO REPORTS THAT THE FUEL PUMP IN THESE VEHICLES MAY EXPERIENCE A FUEL LEAK AS A RESULT OF FUEL QUALITY AND HOT CLIMATE CONDITIONS.THE MOST COMMON SYMPTOM REPORTED IS FUEL SMELL.NO FIRES, CRASHES OR INJURIES ARE REPORTED.MY 2003 AND LATER S60 VEHICLES CONTAIN A DIFFERENT DESIGN FUEL PUMP.DATA FROM VOLVO INDICATES THAT A HIGHER RATE OF FUEL PUMP ODOR AND/OR LEAKAGE EXISTS WITH VEHICLES REGISTERED IN THE HOT STATES OF ARIZONA AND NEVADA.WARRANTY DATA SHOWS MANY MORE FUEL PUMP CLAIMS FOR MY 2001 AND 2002 (244 AND 140) COMPARED WITH MY 2003, 04, 05 AND 06 (18, 3, 4, AND 1 RESPECTIVELY).FURTHERMORE, THE FUEL PUMP WARRANTY CLAIM ACTIVITY IS HIGHEST IN THE STATES OF ARIZONA AND NEVADA (25% AND 10%) COMPARED WITH THE REMAINDER OF THE US (0.16%) BASED ON VEHICLE SALES POPULATION IN THESE AREAS.FOR ADDITION DETAILS SEE RECALL 07V152.THIS INVESTIGATION IS CLOSED
EA05021 · Throttle Control Malfunction
Opened Dec 6, 2005 · Closed Dec 12, 2006
Status: closed (inferred from source dates) · Vehicle Speed Control
ON NOVEMBER 14, 2006 VOLVO SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING ETM FAILURES IN MODEL YEAR (MY) 1999 THROUGH 2001 VOLVO MODELS (NOT INCLUDING THE S40 AND V40), MY 2002 S60 AND V70 WITH NATURALLY ASPIRATED ENGINES AND MY 2002 V70S.ACCORDING TO VOLVO, ?A COMBINATION OF THROTTLE POSITIONING SENSOR IRREGULARITIES, A DIRTY THROTTLE HOUSING AND/OR INEFFICIENT SOFTWARE CALIBRATION MAY CAUSE A WARNING LAMP TO LIGHT AND THE SUBSEQUENT ONSET OF LIMP HOME MODES.VOLVO FURTHER STATED THAT,THIS RESULTED IN A HIGH NUMBER OF THESE VEHICLES GOING INTO LIMP HOME MODE WITHOUT NEED.?VOLVO INDICATED THAT THIS WAS THE MOST SEVERE CONSEQUENCE OF AN ETM FAULT IN THE SUBJECT VEHICLES.THE RECALL REMEDY IS A SOFTWARE UPGRADE INTRODUCED BY VOLVO ON MARCH 16, 2006 IN A CUSTOMER SATISFACTION PROGRAM.AT THE TIME OF THE NOTIFICATION 161,202 VEHICLES OF THE POPULATION OF 331,301 HAD ALREADY HAD THE SOFTWARE UPLOADED AND WERE THEREFORE NOT INCLUDED IN THE POPULATION COUNT OF THE RECALL. ODI?S ANALYSIS OF COMPLAINTS TO ODI AND VOLVO, VOLVO FIELD REPORTS AND WARRANTY DATA FOUND THAT ETM FAILURE COULD RESULT IN (1) ENGINE STALL; (2) MECHANICAL LIMP MODE; (3) LUNGING FORWARD DURING LOW-SPEED DRIVING MANEUVERS; AND (4) FALTERING DURING HIGH SPEED MERGES OR WHEN CROSSING TRAFFIC.ODI IDENTIFIED 12 CRASHES RELATED TO ETM FAILURE, WITH 6 CAUSED BY LUNGING INCIDENTS, 3 CAUSED BY STALLING INCIDENTS, 2 CAUSED BY MECHANICAL LIMP MODE AND 1 FROM THE FALTERING CONDITION.ODI'S ANALYSIS OF COMPLAINT DATA AND INFORMATION OBTAINED FROM CONSUMER INTERVIEWS IDENTIFIED 1,289 INCIDENTS WITH SAFETY RELATED CONSEQUENCES (389.1 PER 100,000 VEHICLES), INCLUDING 479 INVOLVING ENGINE STALL (144.6 PER 100,000 VEHICLES) AND 729 INVOLVING MECHANICAL LIMP MODE (220.0 PER 100,000 VEHICLES).ODI'S ANALYSIS OF WARRANTY CLAIM NARRATIVE TEXT SHOWS AT LEAST 14,965 WARRANTY CLAIMS WITH CODES INDICATING AN ETM FAULT RESULTING IN VEHICLE OPERATION IN MECHANICAL LIMP MODE (4.5% OF THE SUBJECT VEHICLES). VOLVO?S RECALL ADDRESSES ODI?S SAFETY CONCERNS WITH ETM FAILURES.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES TO DETERMINE IF ADDITIONAL ACTION IS REQUIRED.THIS ENGINEERING ANALYSIS IS CLOSED.
PE05041 · Throttle Control Malfunction
Opened Jul 26, 2005 · Closed Dec 7, 2005
Status: closed (inferred from source dates) · Vehicle Speed Control
PE05-041 WAS OPENED ON JULY, 26, 2005, BASED ON 136 CONSUMER COMPLAINTS TO ODI ALLEGING THROTTLE CONTROL MALFUNCTIONS IN THE SUBJECT VEHICLES.ODI HAS NOW RECEIVED 591 COMPLAINTS OF ETM FAILURES WHICH ALLEGE SYMPTOMS WITH POTENTIAL SAFETY RELATED CONSEQUENCES.THESE INCLUDE ALLEGATIONS OF ENGINE STALL, VEHICLE SURGING FORWARD WITHOUT ACCELERATOR INPUT, VEHICLE HESITATION UPON ACCELERATION AND SUDDEN AND UNEXPECTED TRANSITION INTO REDUCED PERFORMANCE OPERATION (LIMP MODE).VOLVO SUBMITTED OVER 2,900 COMPLAINTS CONCERNING THE ETM IN THE SUBJECT VEHICLES DURING PE05-041.ODI'S PRELIMINARY ANALYSIS OF A SAMPLE THE VOLVO COMPLAINTS IDENTIFIED APPROXIMATELY 55 PERCENT WITH ONE OR MORE OF THE SYMPTOMS DESCRIBED ABOVE.ODI IS CONTINUING ITS ASSESSMENT OF THE INFORMATION CONTAINED IN THE VOLVO COMPLAINTS. IN NOVEMBER 2005, TO RESOLVE AN INVESTIGATION BY THE CALIFORNIA AIR RESOURCES BOARD, VOLVO ANNOUNCED THAT IT WOULD EXTEND THE WARRANTY COVERAGE TO 10 YEARS / 200,000 MILES FOR THE ETM IN APPROXIMATELY 356,000 MODEL YEAR 1999 THROUGH 2002 PASSENGER CARS SOLD IN THE UNITED STATES AND CANADA.UNDER VOLVO'S POLICY, VEHICLES THAT EXPERIENCE ETM FAILURES WILL RECEIVE A VARIETY OF REPAIRS INCLUDING ETM CLEANING, REPROGRAMMING THE ENGINE CONTROL MODULE AND/OR REPLACEMENT OF THE ETM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA05-021) TO CONTINUE TO ASSESS THE SAFETY CONSEQUENCES OF ETM FAILURES IN THE SUBJECT VEHICLES.
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