While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at onset with no ice or snow beneath…
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While parked, unoccupied, and locked on a nearly level asphalt residential driveway, the vehicle began moving on its own and traveled approximately 15 feet down the driveway before coming to rest. The movement began several hours after anyone had last operated the vehicle. Conditions were dry at onset with no ice or snow beneath the tires. No driver was present and no input was given. The driveway terminates at a public street. The event was captured in its entirety on a residential exterior security camera. Eleven video files exist and are available for inspection on request. The vehicle itself is also available for inspection. Safety risk: an infant and two dogs are present in the household, and the vehicle traveled toward a public roadway with no occupant able to brake or steer. Had a person or child been in the path, or had the vehicle reached the street, the outcome could have been a serious injury or collision. The failure has not been reproduced or confirmed by any dealer or service center. The event was reported to the manufacturer's customer care in writing in March 2026 and escalated in April 2026. No diagnostic inspection was offered at that time and no response was received for approximately three months. The vehicle was delivered to an authorized dealer in July 2026, and the manufacturer dispatched a field specialist. No root cause has been provided to the owner in writing. Whether the manufacturer identified a cause is UNKNOWN. Prior warning symptoms: beginning within weeks of delivery in December 2025, the vehicle displayed recurring fault messages including headlight fault, system communication fault, emergency call system fault, charging fault, and park assistance fault, on separate and unrelated occasions over several months, documented with date-stamped photographs. Separately, in May 2026 the vehicle suffered a total failure and would not start, with blank displays and non-functioning turn signals, resolved only by a factory reset.
NHTSA ODI #11754696
Mileage unknown · Jul 24, 2026
Electrical SystemUnknown Or Other
This vehicle locks itself even with a fully charged key tag inside it. The driver is not able to open the car by lifting any of the door handles. It has occurred 3 separate times. It will only open with a key card. Should the driver not have a key card outside of the vehicle, it must be towed to the dealership for service. The d…
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This vehicle locks itself even with a fully charged key tag inside it. The driver is not able to open the car by lifting any of the door handles. It has occurred 3 separate times. It will only open with a key card. Should the driver not have a key card outside of the vehicle, it must be towed to the dealership for service. The dealer has been advised of the problem, although the service department is unable to identify why or how this occurs. This has happened at various times of the day, including late at night, and we reside in a rural area with very limited alternate transportation. No warning messages appear prior to the problem.
NHTSA ODI #11752711
Mileage unknown · Jul 11, 2026
Unknown Or Other
The person left behind detection system is faulty.
NHTSA ODI #11749742
Mileage unknown · Jun 16, 2026
Unknown Or Other
I have a 2025 Volvo EX 90 in the US and I had the manufacturers tow hitch attached. The Error: Max trailer weight is 4,850lbs or 2,200kg, but tow ball weight is mistakenly listed as 220lbs instead of 485lbs or 220kg. Tow ball should be 10% of the trailer weight in the US. 4,850lbs or 2,200kg with 485lbs or 220kg tow ball limit …
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I have a 2025 Volvo EX 90 in the US and I had the manufacturers tow hitch attached. The Error: Max trailer weight is 4,850lbs or 2,200kg, but tow ball weight is mistakenly listed as 220lbs instead of 485lbs or 220kg. Tow ball should be 10% of the trailer weight in the US. 4,850lbs or 2,200kg with 485lbs or 220kg tow ball limit would make sense. The proof: the Volvo accessories catalog has it listed correctly for the 2” ball kit: Member kit 70.8 lbs (32.1 kg) Max. towing capacity: 4850 lbs (2200 kg) Towball diameter: 2" Class III Max. ball pressure: 485 lbs (220 kg) This is a safety issue because if someone tows a 4850lb trailer with less than 5% of the weight on the hitch, they could have severe trailer sway. It appears to me to be a clear error in the digital owners manual tow ball weight limit. The hitch itself lists 5000lbs trailer limit and 500lbs tongue weight on the limit sticker.
NHTSA ODI #11744384
Mileage unknown · Jun 2, 2026
Unknown Or Other
My wife was driving at about 40 MPH when the instrument panel displayed a warning "System Failure" and the digital speedometer stopped working and showed the current speed as two dashes instead of a number (ie "--" instead of "40"). After about 5-10 seconds the warning went away and the digital speedometer appeared to start disp…
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My wife was driving at about 40 MPH when the instrument panel displayed a warning "System Failure" and the digital speedometer stopped working and showed the current speed as two dashes instead of a number (ie "--" instead of "40"). After about 5-10 seconds the warning went away and the digital speedometer appeared to start displaying the correct speed again.
NHTSA ODI #11741681
Mileage unknown · Jun 2, 2026
Unknown Or Other
Built-in navigation application has on multiple occasions stopped working and stating "searching for GPS". This causes a distraction and increases the chance of a crash because I now have to try to figure out what is going on while I was relying on the navigation to understand where I was going.
NHTSA ODI #11741677
Mileage unknown · Apr 17, 2026
Unknown Or Other
My Volvo Ex90 was promised to have LIDAR capability. I found out that Volvo broke their relationship with the company that was promised to supply this capability to our vehicle and I would like compensation. Do you know who I would contact?
NHTSA ODI #11731856
Mileage unknown · Mar 19, 2026
Electrical SystemUnknown Or Other
While driving the car the car will suddenly stop working, it will be unable to accelerate. When this happens a multitude of alerts display on the screen. The car is very dangerous to drive and I’m concerned someone may die if this car is not recalled for safety.
NHTSA ODI #11725544
Mileage unknown · Feb 8, 2026
Lane DepartureUnknown Or Other
My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and red…
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My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.
NHTSA ODI #11716524
Mileage unknown · Feb 6, 2026
Unknown Or Other
The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger. The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025. Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second…
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The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger. The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025. Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second onboard charger failure. (Both failures confirmed by Volvo technicians.) Not being able to charge presents safety issues of being stranded and leaving the car completely in-operational. In addition to the GHCA failure, the dash that sits on top of the steering wheel has gone black/dark twice in the last 2 weeks. while driving, with no known reason. That dash houses the speedometer, the battery percentage indicator, my gear shifting indicators as well as other ancillary items such as a map and speed limit signs.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Consequence & remedy
Consequence: A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence & remedy
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Additional source detail variants (2)
Electrical System:software
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Exterior Lighting:headlights:concealment Devices
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Consequence & remedy
Consequence: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2025 Volvo EX90 Problems, Complaints & Recalls | Skip That Year