While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle has never been in an accident. …
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While using Adaptive Cruise Control, vehicle intermittently displays "ACC not available" cruise control completely disengages and does not allow for traditional cruise control functions. Typically ACC begins to function again after about 5 mins or by powering off and powering on vehicle. Vehicle has never been in an accident. All incidents occur in Southern California. Situation when it disengages can pose safety risk to due sudden loss of propulsion while keeping up with traffic, especially frightening when driving at an incline, i.e. Grapevine. Message is intermittent and can turn on 10 minutes into a drive or two hours into a drive. Unable to show dealer message. No advanced notice of ACC failing or issue with vehicle. Vehicle has had all maintenance done with dealer. No modifications to any component.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Consequence & remedy
Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2017 Volkswagen Touareg Problems, Complaints & Recalls | Skip That Year