2014 Volkswagen Touareg

ON AUGUST 10, 2018 AT APPROXIMATELY 1:30 PM IN BOUNTIFUL UTAH, I WAS TURNING LEFT INTO A BUSINESS. I STOPPED ON A STEEP HILL AND ALLOWED THE ON COMING TRAFFIC TO PASS. IT THEN BECAME SAFE FOR ME TO COMPLETE MY TURN. THAT IS UNTIL THE CAR HESITATED YET AGAIN. THIS HESITATION PROBLEM IS SEVERE POST REPAIR OF VW DUE TO EMISSIONS RECALL. FORTUNATELY THE ONCOMING DRIVER SLOWED DOWN ALLOWING ME TO ENTER THE BUSINESS; HOWEVER, THIS HESITATION IS BEYOND DANGEROUS. I HAVE COMMUNICATED WITH THE LOCAL VW DEALERSHIP AND THE REGIONAL OFFICE BUT TO NO AVAIL. THE SAFETY OF THIS VEHICLE HAS BEEN ADVERSELY IMPACTED BY THIS RECALL!

VW 3.0 LITER DEISEL ENGINE WITH RECALL ISSUE DUE TO FRAUD BY VW. VW APPLIED THE FIX TO THE ENGINE AS APPROVED BY THE COURT. THIS FIX HAS CREATED A SITUATION WHERE THE CAR HAS SIGNIFICANT HESITATION ON TAKE OFF AND IN TRAFFIC MAKING IT IMPOSSIBLE TO SAFELY ENTER THE STREAM OF TRAFFIC OR CROSS TRAFFIC AT INTERSECTIONS. THIS IS A REPETITIVE SITUATION OCCURRING BOTH AT HIGHWAY SPEED AND AT INTERCITY SPEEDS. VW ACKNOWLEDGES THE SITUATION BUT REFUSES TO FIX THE PROBLEM. PROBLEM BEGAN IMMEDIATELY AFTER RECALL COMPLETION TO MAKE VEHICLE COMPLIANT WITH FEDERAL LAW. CAR WAS RETURNED WITHIN THE WEEK TO VW AND HAS BEEN RETURNED ADDITIONAL TIMES TO RESOLVE ISSUE. VW SERVICE REPORTS NO WAY TO SOLVE THE ISSUE.

WHEN TURNING ON THE AIR CONDITIONING OF THE CAR IT COMES A VERY STRONG SMELL OF ENGINE FUMES IN THE CABIN. IT DOES GIVE US HEADACHE EVERY TIME WE BREATH IT IN. I DO HAVE A SMALL CHILD IN THE CAR SO THAT MAKES IT WORSE. EVERY TIME I GIVE IT FOR INSPECTION IN THE VW DEALERSHIP THEY REFUSE TO SMELL IT AND DENY THAT THIS IS A PROBLEM.

THE VEHICLE TURNS OFF SPONTANEOUSLY IN MOTION WITH NO WARNING AND UNPREDICTABLY. HAS BEEN ON A CERTIFIED SERVICE CENTER ON MULTIPLE OCCASIONS AND FOR PROLONGED PERIODS OF TIME AND THE PROBLEM CAN NOT BE DIAGNOSED OR IDENTIFIED. THE PROBLEM HAS OCCURRED ON MULTIPLE OCASSIONS HOWEVER CAN NOT BE DIAGNOSED BY THE CERTIFIED SERVICE CENTER.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE DECREASED AND THE TIRE PRESSURE INDICATOR ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. DUE TO THE READ OUT, ADDITIONAL AIR WAS CONSTANTLY ADDED TO THE TIRES. ALL THE TIRES WERE AFFECTED BY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN TOUAREG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AT APPROXIMATELY 60 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

VIBRATION IN DRIVE TRAIN. LOCAL DEALER PUT IN A NEW DRIVE TRAIN, THIS DID NOT WORK, THEN THEY PUT IN A NEW TORQUE CONVERTER, THIS DID NOT WORK. ALL UNDER WARRANTY (23,000 MILES ON A 20124 VW TOUAREG) NOW I AM GOING DIRECTLY TO VWOF AMERICA TO FILE A CASE. VW SAYS THIS IS NORMAL IN ALL NEW TOUAREGS. THIS IS NOT TRUE. IT DID NOT VIBRATE WHEN WE FIRST BOUGHT IT AND IF YOU TEST DRIVE A NEW ONE ON THE LOT, IT DOES NOT VIBRATE. THE VIBRATIONS HAPPEN WHEN THE CAR IS COASTING FROM 40 MPH TO 15 MPH, WHEN THE TRANSMISSION IS DOWNSHIFTING.

WHILE DRIVING STRAIGHT ON THE FREEWAY AT ABOUT 70MPH THE FRONT HALF OF OUR 'PANORAMIC' SUNROOF 'EXPLODED' FROM THE INSIDE OUT AS IF FROM CABIN PRESSURE. THE REMAINING GLASS WAS BLOWN UPWARDS. THERE WERE NO OTHER VEHICLES NEARBY NOR WAS THERE ANYTHING ABOVE OUR VEHICLE WHEN THIS OCCURRED. THERE WAS NO EVIDENCE OF A PROJECTILE IN OR AROUND THE VEHICLE.