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2024 Volkswagen Tiguan

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 65 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports4 fire reports0 injury reports

Unknown Or Other complaints

17 reports
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Mileage unknown · Jul 24, 2025
Unknown Or Other

My Tiguan has a feature called Auto Unlock. All four doors & the back lift gate are automatically unlocked when the car is put into park or the ignition is turned off. Anytime I pull into a parking lot, park on the street or even pull over to look at my phone the car unlocks. When I am concentrating on driving and parking sa…

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My Tiguan has a feature called Auto Unlock. All four doors & the back lift gate are automatically unlocked when the car is put into park or the ignition is turned off. Anytime I pull into a parking lot, park on the street or even pull over to look at my phone the car unlocks. When I am concentrating on driving and parking safely I should not have to worry that all the doors are unlocked This option makes me feels unsafe driving my car - anybody can access any door & get in to the car &/or grab something from the car. How can this be considered a safety feature? It makes me feel so unsafe - I should not feel any trepidation when driving my car. In this era of car hijackings & theft - this is a feature that should be optional. I should be able to turn it off. I have researched how to disable this feature & it is not possible. Please let me know if the NHTSA can help me, & countless others who have this option on their cars, to feel safe when driving my car. I look forward to hearing a response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11675851

Mileage unknown · Jun 26, 2025
Unknown Or Other

I am a passenger of a Volkswagen Tiguan and the owner ran into a store to pick something up and the vehicle shuts off, even when the keys are present in 80 degree weather. While it shouldn’t happen, what would happen if there were children present and an absent minded parent didn’t realize that the car would shut down and cook …

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I am a passenger of a Volkswagen Tiguan and the owner ran into a store to pick something up and the vehicle shuts off, even when the keys are present in 80 degree weather. While it shouldn’t happen, what would happen if there were children present and an absent minded parent didn’t realize that the car would shut down and cook and kill their children?

NHTSA ODI #11669509

Mileage unknown · Jun 8, 2025
Unknown Or Other

The rear view camera only works half of the time and gives and error the camera is not available at this time. There was a recall but the VIN on this car was not included The transmissions revs high before shifting at times and at time when not pressing the gas, coasting downhill No check engine or warning lights come on B…

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The rear view camera only works half of the time and gives and error the camera is not available at this time. There was a recall but the VIN on this car was not included The transmissions revs high before shifting at times and at time when not pressing the gas, coasting downhill No check engine or warning lights come on Both issues have been recurring over the last couple of months

NHTSA ODI #11665573

Mileage unknown · Oct 26, 2024
Unknown Or Other

When you need the navigation the screen will go black or keep buffering. Radio will not stay connected to my phone. Phone calls are very slow.

NHTSA ODI #11622101

Mileage unknown · Oct 23, 2024
Unknown Or Other

Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely h…

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Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely hot. This is very much a safety issue!

NHTSA ODI #11621640

Mileage unknown · Jul 22, 2024
Unknown Or Other

Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as we…

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Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as well.

NHTSA ODI #11603682

Mileage unknown · Apr 5, 2024
Unknown Or Other

The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waitin…

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The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic which is dangerous.

NHTSA ODI #11581430

Official recalls

2

26V321000 · Back Over Prevention:software

May 20, 2026

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.

25V082000 · Back Over Prevention:software

Feb 12, 2025

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Volkswagen Tiguan problems