2021 Volkswagen Tiguan

The vehicle has a class action suit for leaking sunroof that soaks the entire floor board of the vehicle. This happened to us and was repaired in 2023. It happened again currently and it is proving to be a defect of the build of the vehicle. This is happened to thousands of people all over the USA. This needs to be an official recall. They are trying to charge us $1000 because the warranty doesn’t cover the flooding the defect causes. Kuhn WV in Tampa is who has the car and they get this problem all the time. This is systemic and NHTSA must do something about it and force VW to recall the vehicles with sunroof issues.

The center console from the ceiling above the rear view mirror (that has the lights and the sunroof controls) broke and fell, making it hang by the cables. This happened while I was driving on the highway and I got startled. I had to hold it up with one hand since it blocked my rearview mirror and I had to pull over to see what had happened. All of the 4 screws were still in place but the plastic had basically crumbled/broken off without reason. This is a real safety issue because I could've had an accident.

The oil separator in this vehicle failed resulting in other additional damages at 46,000 miles. I was not given the oil separator, upper timing cover, or lower oil pan for inspection. All maintenance in this vehicle was done timely and only touched by the VW dealer. The manufacturer warranty ended 17 days before the component failure. VW agreed to pay half for the repairs that were quoted at 1600 dollars because the warranty expired by time so closely and was under on miles. The service advisor at the dealer reached out to VW about this on his own accord before updating me on the issue because he told me that this exact component has been happening very frequently with this model/year and didn’t think this should be happening at such low mileage. This component failure rapidly causes other serious damage resulting in very high repair bills on the vehicle. The check engine light came on over the weekend (6/7) and the car was brought to the dealer Tuesday (6/10) and was driven about 75 miles between the light coming on and the car being dropped at the dealer. The diagnosis quoting email from the dealer: “the vehicles oil separator failed and caused excess crankcase pressure to be put on the plastic components of the engine, mainly the upper timing cover and lower oil pan. That pressure causes the components to crack and leak oil, which is what happened” this resulted in a quoted 1600 dollars in repair. This is very concerning. I believe that an oil separator going bad at 46,000 miles in a perfectly maintained car as per recommendations of the dealer is unacceptable. I am reporting this in hopes that a recall from the manufacturer will be forced as this is unacceptable at such low mileage and the part needs to be replaced by another manufacturer with better quality.

The sunroof of my vehicle spontaneously exploded as I was driving on the highway, shattering the entire sunroof and spilling broken shards of glass onto me and into my vehicle as I was going 70 mph on the highway. I had to cross 6 lanes of traffic, with glass flying off of my vehicle and bouncing around on the sunshade, with my hazards on, to get into an exit lane and get off of the highway. This was not only terrifying, but incredibly dangerous to both me and those around me. Volkswagen has received MULTIPLE reports of this SAME incident, and previously issued a voluntary recall in 2014 for the SAME ISSUE with their "Panoramic Sunroof" on their Beetle cars. I called both the non-emergency police and highway safety control to try and make a report or have someone dispatched to assess the situation, but they did not do anything or even come inspect the vehicle because "it was not a collision with another vehicle and there was nothing that could be done". This needs to be known, addressed, fixed by Volkswagen so others are not put at risk like I was.

While driving on the highway, the panoramic sunroof on my vehicle suddenly shattered out of nowhere leaving small shards of glass on the rear seat. It sounded like I was getting shot at as a loud pop caused me to almost swerve off the road before I pulled to the side of the road. My passenger, who was in the front passenger seat, informed me that sunroof had just randomly shattered. I made my way to my residence and call VW Customer Care immediately. I was informed to take my vehicle to my local VW dealer and have the issue diagnosed and that it should be covered under warranty. I took my vehicle to my local VW dealer first thing the next morning for diagnosis. After they documented the issue they sent the information to VW Customer Care for review. After having my vehicle for several days, I was contacted my local VW dealer who stated that VW corporate will not be covering the sunroof issue and that the repair would cost in excess of $4,000.00 to repair. I have contacted VW corporate numerous times since, looking for an explanation as to why this was denied but have been unable to speak with a Customer Care Rep via phone. I have been getting the run around that they didn’t have the right phone number for me which know a lie. My VW account is very clear and had my cell number listed. Today I received an email from VW Customer Care that they will not be covering the sunroof issue because they feel that it was not a manufacturer defect. This is also a lie. Sunroofs just do not shatter out of nowhere. It has been well documented in numerous class action lawsuits against VW and online internet posts, on such websites as Reddit, that VW has major issues with these panoramic sunroofs leaking and shattering out of nowhere. This is through no fault of the operator. I feel that a thorough investigation is warranted in regards to these defective sunroofs before someone gets seriously hurt or killed while driving one of these vehicles.

volkswagen vehicles have a real serious problem that can cause your car fails in the middle of the road, and it is the oil separator. A failing oil separator can lead to poor engine performance and potential damage. It will cause a massive oil leak that will damage others' engine components, and the car can stop working at any moment, and it can be a dangerous situation. The most affected vehicles are Volkswagen tiguan. Please investigate this problem because a lot of people are dealing with this dangerous situation.

The contact owns a 2021 Volkswagen Tiguan. The contact stated while driving 65 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact stated that the vehicle was losing power and was unable to drive uphill. The contact also stated the engine was consuming an excessive amount of oil; however, the dealer had informed her that the oil consumption was normal. The check engine and electronic power control (EPC) warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the turbo cylinder and timing chain needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.