2021 Volkswagen Tiguan

2021 Tiguan parking brake comes on without being commanded. There is a fault with the drivers door. I believe the the driver door module or corresponding wiring. The front drivers window toggle switch does not work the toggles switches for the rest of the window work only if the is not an error displayed on the dash. The lock button does not work on the drivers door at all and only works on the rest of the door when an error message is not displayed on the dash. The dash displays the following errors: 1. Driver Door Contact Switch. 2. Start/Stop. 3. Electronic Parking Brake. It also displays Attention: Engine is running. So far the parking brake only comes on(un commanded) when the vehicle is stopped.

My name is [XXX], and I am writing today to express my complete frustration mentally and financially with a CPO 2021 Volkswagen Tiguan (VIN [XXX]) I purchased XXX. To date my vehicle has been in for service multiple times – countless times for an issue with the infotainment system and driver warning indicators that is still unresolved and again for months waiting on a new engine due to an oil consumption issue that was finally resolved November of 2025 (Case XXX). My recent service visit on XXX was due to a “12 v battery not charging” error message. The vehicle was immediately taken to VW of [XXX] where we were advised it would be 3 weeks before my vehicle would even be looked at (which is atrocious) and not to drive it because further damage would be caused with no alternative solution offered for transportation. I then had the vehicle towed to a repair shop where I was advised the alternator “fried a 400-amp fuse and killed the battery, which should not happen, especially on a vehicle that has less than 50,000 miles on the odometer.” I paid $1,605.37 for a new alternator, 400-amp fuse and battery. Completely appalling and disappointing considering I take excellent care of my vehicle and it is supposedly an inspected, certified pre-owned vehicle – that’s a lemon in my opinion! I am seeking reimbursement for this huge expense for a vehicle that should not have these issues! I look forward to a resolve to this urgent complaint. Regards, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Volkswagen Tiguan. The contact stated that while his wife was driving slowly in traffic, several unknown warning lights illuminated orange, and the speedometer and RPM went to zero. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that minutes later, the vehicle returned to function as intended. The contact's wife stated that after several minutes, the lights and indicators returned to normal function. A short while later, the failure reoccurred, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle then returned to function as intended. The contact stated that on a separate occasion, the driver’s side door failed to open. While using the key fob, the doors failed to open. The contact's wife tested the door, and the only door that opened was the rear passenger’s side door. The contact's wife opened the driver’s side door manually. The vehicle then failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Three hours later, when the contact arrived at the residence, the contact was able to start the vehicle, the doors opened as intended, and the contact was able to drive around the neighborhood. The manufacturer was not notified of the failure. The failure mileage was approximately 29,180.

I’ve had my Volkswagen Tiguen since 2021 fresh off the lot. I have been the only owner of the car at about 30,000 miles my head gasket blew, causing the engine to go into default after weeks in the dealer. They replaced the head gasket and stitched it up, the head gasket blew again at this point I was still under warranty so they agreed to replace the engine. It drove fine after the engine was replaced this year 2025. I started to have a whole host of problems. It began to jerk and hesitate at acceleration. My engine light came on with continuous jerking upon acceleration for weeks until I started to lose power in my engine. I couldn’t go over 50 60 mph. I would always pull the car over power it off and power it back on just to see if it would change and it didn’t do much I had a local mechanic add oil to each tire also drain the engine, which had shards of metal in it. And basically stitch the car back together until we can figure out the bigger issues. It’s only been a day since the oil was added to each tire. I had a very violent jerk of the engine, which made it feel and sound like I blew a tire I got out to look at the tire and it was just fine. It was the backfire of the engine going into the exhaust that caused such the violent jerk. Happy that no one was on the road. If somebody was behind me it would’ve easily been an accident. Most of these dealerships know exactly what’s going on and have been avoiding the big conversation of what to do next they rather just replace and Band-Aid these things into the consumer just gives up. I have two small children and this is the only means of transportation. I’m fearful that I’ll be stuck with a car note for a car. I can’t drive.