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2020 Volkswagen Tiguan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 28 of 140 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports5 injury reports

What owners actually said

140 reports
Mileage unknown · Jun 15, 2024
Electrical SystemExterior LightingVehicle Speed Control

When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is ex…

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When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11594549

Mileage unknown · Jun 5, 2024
Unknown Or Other

Tiguan overhead sunroof/bluetooth control console detached and fell down on its own and was hanging by wires. No one was in the car. Very dangerous if it had happened when driving. Had to drive it to dealer by rigging a bungee cord and paper clips to hold it up at least a few inches. Another problem is an ongoing moldy smell in…

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Tiguan overhead sunroof/bluetooth control console detached and fell down on its own and was hanging by wires. No one was in the car. Very dangerous if it had happened when driving. Had to drive it to dealer by rigging a bungee cord and paper clips to hold it up at least a few inches. Another problem is an ongoing moldy smell in the car especially when rainy or humid. I do not see any leaking of water.

NHTSA ODI #11592688

91,000 miles · May 29, 2024
Structure

The contact owns a 2020 Volkswagen Tiguan. The contact stated while the vehicle was parked, the contact noticed that the center console had detached and struck the contact on the head. There were no serious injuries sustained; however, the contact stated a red mark was left on his head. The contact was concerned that the failure…

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The contact owns a 2020 Volkswagen Tiguan. The contact stated while the vehicle was parked, the contact noticed that the center console had detached and struck the contact on the head. There were no serious injuries sustained; however, the contact stated a red mark was left on his head. The contact was concerned that the failure could recur while driving. The vehicle was taken to the dealer however, the diagnostic test result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000. The VIN was not included.

NHTSA ODI #11591326

Mileage unknown · May 25, 2024
Unknown Or Other

We purchased car two weeks ago. Twice the engine has shut off while driving down a hill. The warnings say "Check the starter system" and "Ignition Switched Off". There was one warning about the starter system being deactivated or something like that. After the first time we brought it back to dealership. They couldn't diagnose.…

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We purchased car two weeks ago. Twice the engine has shut off while driving down a hill. The warnings say "Check the starter system" and "Ignition Switched Off". There was one warning about the starter system being deactivated or something like that. After the first time we brought it back to dealership. They couldn't diagnose. They found something with AC and took care of that. The car drove for a week and then it happened again. Both times it has happened after being parked for a couple of hours and both times it happened while driving down a hill. 2020 Volkewagen Tiguan with about 56k miles.

NHTSA ODI #11590759

Mileage unknown · May 24, 2024
Unknown Or Other

VW needs to handle this situation or I will be hiring a lawyer for a class action lawsuit. There are tons of people who are or have experienced what I’m experiencing with my Tiguan. White mold all through the middle seat carpet due to the floor air vents pushing air directly under the heavy mats that have no way for air to circu…

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VW needs to handle this situation or I will be hiring a lawyer for a class action lawsuit. There are tons of people who are or have experienced what I’m experiencing with my Tiguan. White mold all through the middle seat carpet due to the floor air vents pushing air directly under the heavy mats that have no way for air to circulate out of. Heavy condensation has built up and there is a heavy presence of white mold through both sides. This is the 2nd time I have sent in a complaint regarding this HUGE health issue and design flaw. It is a huge risk to my health, my children’s health, and every other person who is dealing with this as well. I have found an abundance of people who have posted photos and shared their white mold flooring issue online. I have supplied photos to show the extensive damage it has done to my car.

NHTSA ODI #11590584

Mileage unknown · May 22, 2024
Electrical SystemExterior LightingUnknown Or Other

Overhead console which controls lights, sunroof, garage opener, just FELL DOWN. You can see where the glue and the plastic surrounding the screws holding the console up failed and cracked. Console has never been altered, is rarely touched except for light buttons as I don't like to open roof and my garage opener is on my phone. …

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Overhead console which controls lights, sunroof, garage opener, just FELL DOWN. You can see where the glue and the plastic surrounding the screws holding the console up failed and cracked. Console has never been altered, is rarely touched except for light buttons as I don't like to open roof and my garage opener is on my phone. I don't have kids who could have messed with it. VW is refusing to cover cost of its repair as my 4 year warranty ended 16 days ago. If I had been driving while it happened, It would have caused an accident.

NHTSA ODI #11590169

Mileage unknown · May 18, 2024
Forward Collision Avoidance

The headliner control panel just falls which distracts the driver as well as all forward safety components fail to respond. I feel it is dangerous as this is extremely distracting

NHTSA ODI #11589481

Mileage unknown · Mar 28, 2024
EngineSuspension

The motor mounts failed and need to be replaced, the car has never been in an accident or even driven in harsh conditions. There is another part that failed in the engine which causes it to leak oil. The vehicle has a hard time accelerating intermittently.

NHTSA ODI #11579985

Mileage unknown · Mar 20, 2024
Electrical SystemUnknown Or Other

SOS warning light malfunction, cannot make call to emergency services; was told it is a module that needs to be replaced for over $1000 dollars. Forums and chatrooms state this is a wide spread issue. Dealership does not deem to replace due to out of warranty. Malfunctioned while it WAS in warranty, was not only reset and the …

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SOS warning light malfunction, cannot make call to emergency services; was told it is a module that needs to be replaced for over $1000 dollars. Forums and chatrooms state this is a wide spread issue. Dealership does not deem to replace due to out of warranty. Malfunctioned while it WAS in warranty, was not only reset and the light would malfunction light would turn on after a few days. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11578385

Mileage unknown · Mar 15, 2024
Electrical SystemEngine

While driving vehicle spontaneously shuts off with the following warnings "ignition system off. Pull over safely", "Check starter". This has occurred more than once when I was traveling over 50 mph and could have led to a severe crash if I were not fortunate enough to have minimal traffic in the area at the time. I have brought …

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While driving vehicle spontaneously shuts off with the following warnings "ignition system off. Pull over safely", "Check starter". This has occurred more than once when I was traveling over 50 mph and could have led to a severe crash if I were not fortunate enough to have minimal traffic in the area at the time. I have brought it into the dealer and they were unable to identify the cause. Instead, they replaced the battery and front right speed sensor. The problem of my vehicle spontaneously shutting off has only persisted on 4 more occasions after this visit to the dealer.

NHTSA ODI #11577641

Official recalls

3

22V226000 · Structure:body

Apr 6, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Consequence & remedy

Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

20V579000 · Seat Belts; Seat Belts:rear/other

Sep 23, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence & remedy

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

Additional source detail variants (2)

Seat Belts:rear/other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

20V505000 · Seats

Aug 26, 2020

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence & remedy

Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Volkswagen Tiguan problems