I have been experiencing a noticeable delay in throttle response when accelerating, particularly when attempting to slowly merge into traffic. For example, when I press the accelerator to make a left turn, my Tiguan hesitates for approximately 2-3 seconds before responding, creating a significant safety concern as I find myself …
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I have been experiencing a noticeable delay in throttle response when accelerating, particularly when attempting to slowly merge into traffic. For example, when I press the accelerator to make a left turn, my Tiguan hesitates for approximately 2-3 seconds before responding, creating a significant safety concern as I find myself stuck in oncoming traffic. I took the vehicle to the dealership for diagnostic testing, but no fault codes were detected, and no warning lights were illuminated. To demonstrate the issue, I had to conduct a test drive with the mechanic. Following this, the mechanic escalated the issue to the quality engineering team at Volkswagen. They acknowledged that they were aware of this problem but stated that there is no available fix. I was advised to use top-tier premium fuel and switch to manual mode to potentially mitigate the delay. When I escalated this issue to the VW Customer Care, they claim that it is operating as designed and no repairs would be made. I suspect that this issue stems from a defect in the vehicle's control software, which VW appears to be aware of but has not addressed with a permanent solution.
NHTSA ODI #11613027
Mileage unknown · Aug 19, 2024
Electrical SystemEngineUnknown Or Other
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up ca…
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I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
NHTSA ODI #11609526
Mileage unknown · Aug 5, 2024
Unknown Or Other
I came out of the Walmart and got into my car and the Overhead Console was Detached hanging by electrical cords in front of the rear view mirror. Drove to the Antwerpen delership before they closed and was informed it detached due to HEAT????? Seriously, heat! Have an appointment on 08/07/2024. It appears this is happening alot …
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I came out of the Walmart and got into my car and the Overhead Console was Detached hanging by electrical cords in front of the rear view mirror. Drove to the Antwerpen delership before they closed and was informed it detached due to HEAT????? Seriously, heat! Have an appointment on 08/07/2024. It appears this is happening alot around the US. Google it
NHTSA ODI #11606411
Mileage unknown · Jul 26, 2024
Unknown Or Other
The interior overhead panel fell down when the car was parked in the garage. There have already been a lot of owners complaining the same issue on VW's forum: [XXX] There was no any incident that may cause this prior to this. It looks to be the bolts attaching the console were over-torqued. If this happened during the drive, …
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The interior overhead panel fell down when the car was parked in the garage. There have already been a lot of owners complaining the same issue on VW's forum: [XXX] There was no any incident that may cause this prior to this. It looks to be the bolts attaching the console were over-torqued. If this happened during the drive, it posted hazard to the driver because there will be a hanging panel blocking the driver's vision. We went to the VW yearly maintenance and nothing was done to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11604810
Mileage unknown · Jul 9, 2024
Unknown Or OtherVisibility/wiper
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is…
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My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
NHTSA ODI #11600620
Mileage unknown · Jul 9, 2024
Electrical SystemUnknown Or Other
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
NHTSA ODI #11600415
Mileage unknown · Jun 20, 2024
Unknown Or Other
There is an overhead controls console for the interior light, emergency phone and sunroof. This console is above the interior rearview mirror. This console broke away on its own and is dangling by three wires. It blocks the rearview mirror. I can see that the bracket which you bolt to secure it in place is very flimsy plastic an…
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There is an overhead controls console for the interior light, emergency phone and sunroof. This console is above the interior rearview mirror. This console broke away on its own and is dangling by three wires. It blocks the rearview mirror. I can see that the bracket which you bolt to secure it in place is very flimsy plastic and has broken. The console is rather heavy and I was surprised that it would even be attached with a plastic bracket. It's a safety hazard because you can't use the rearview mirror and your vision out the passenger side window is obstructed. My local VW honored the warranty but it still should be addressed with a better fix for this.
NHTSA ODI #11595499
Mileage unknown · Jun 5, 2024
Unknown Or Other
Tiguan overhead sunroof/bluetooth control console detached and fell down on its own and was hanging by wires. No one was in the car. Very dangerous if it had happened when driving. Had to drive it to dealer by rigging a bungee cord and paper clips to hold it up at least a few inches. Another problem is an ongoing moldy smell in…
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Tiguan overhead sunroof/bluetooth control console detached and fell down on its own and was hanging by wires. No one was in the car. Very dangerous if it had happened when driving. Had to drive it to dealer by rigging a bungee cord and paper clips to hold it up at least a few inches. Another problem is an ongoing moldy smell in the car especially when rainy or humid. I do not see any leaking of water.
NHTSA ODI #11592688
Mileage unknown · May 25, 2024
Unknown Or Other
We purchased car two weeks ago. Twice the engine has shut off while driving down a hill. The warnings say "Check the starter system" and "Ignition Switched Off". There was one warning about the starter system being deactivated or something like that. After the first time we brought it back to dealership. They couldn't diagnose.…
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We purchased car two weeks ago. Twice the engine has shut off while driving down a hill. The warnings say "Check the starter system" and "Ignition Switched Off". There was one warning about the starter system being deactivated or something like that. After the first time we brought it back to dealership. They couldn't diagnose. They found something with AC and took care of that. The car drove for a week and then it happened again. Both times it has happened after being parked for a couple of hours and both times it happened while driving down a hill. 2020 Volkewagen Tiguan with about 56k miles.
NHTSA ODI #11590759
Mileage unknown · May 24, 2024
Unknown Or Other
VW needs to handle this situation or I will be hiring a lawyer for a class action lawsuit. There are tons of people who are or have experienced what I’m experiencing with my Tiguan. White mold all through the middle seat carpet due to the floor air vents pushing air directly under the heavy mats that have no way for air to circu…
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VW needs to handle this situation or I will be hiring a lawyer for a class action lawsuit. There are tons of people who are or have experienced what I’m experiencing with my Tiguan. White mold all through the middle seat carpet due to the floor air vents pushing air directly under the heavy mats that have no way for air to circulate out of. Heavy condensation has built up and there is a heavy presence of white mold through both sides. This is the 2nd time I have sent in a complaint regarding this HUGE health issue and design flaw. It is a huge risk to my health, my children’s health, and every other person who is dealing with this as well. I have found an abundance of people who have posted photos and shared their white mold flooring issue online. I have supplied photos to show the extensive damage it has done to my car.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence & remedy
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence & remedy
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Additional source detail variants (2)
Seat Belts:rear/other
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Seat Belts
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence & remedy
Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗