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2020 Volkswagen Tiguan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Volkswagen Tiguan do not stand out strongly from the model-year median of 124.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 28 of 140 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports5 injury reports

Power Train complaints

5 reports
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Mileage unknown · Feb 22, 2024
Power Train

The car was jerking due to a faulty transmission sensor. VW instructed the dealership to clean and reinsert the old sensor, which they state is an appropriate first step. Several days later, the cleaned part failed and caused the car to jerk and stop responding while I was driving. This jerking caused the car behind me to come v…

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The car was jerking due to a faulty transmission sensor. VW instructed the dealership to clean and reinsert the old sensor, which they state is an appropriate first step. Several days later, the cleaned part failed and caused the car to jerk and stop responding while I was driving. This jerking caused the car behind me to come very close to rear-ending me. I am concerned that VW is putting old parts back in warrantied cars, which are already known to have jerking transmission problems, to run out of the warranty. With this policy, they are putting drivers, passengers, and other cars on the road in danger.

NHTSA ODI #11573408

Mileage unknown · Jul 14, 2023
EnginePower Train

There is a major lag in acceleration. It happens randomly so taking to a dealership won’t help because they will only try one time then say they can’t reproduce the problem. From a stop or turning into a lane I can have the pedal to the floor and the car just stalls and doesn’t go. After a few seconds the car finally gets a boos…

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There is a major lag in acceleration. It happens randomly so taking to a dealership won’t help because they will only try one time then say they can’t reproduce the problem. From a stop or turning into a lane I can have the pedal to the floor and the car just stalls and doesn’t go. After a few seconds the car finally gets a boost then goes. Well personally those seconds could lead to a car hitting me. I have asked my local dealership many times about it and they don’t seem to care or want to look into a problem. The idea of a car is hit pedal and it goes but not the Tiguan. There is a known problem and this should be fixed. This has been going on since I purchased car. Just getting tired of this situation.

NHTSA ODI #11532378

40,000 miles · Jun 6, 2023
Power TrainVehicle Speed Control

The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and Schumacher Volkswagen of West Palm Beach (3001 Okeechobee Blvd, West Palm Beach, FL 3…

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The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and Schumacher Volkswagen of West Palm Beach (3001 Okeechobee Blvd, West Palm Beach, FL 33409) and the contact was informed that the mechanics were unable to duplicate the failure. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 40,000.

NHTSA ODI #11525602

Mileage unknown · Apr 17, 2023
Back Over PreventionPower Train

Transmission shifts hard while going up and down. The traffic back assist will alert when not moving and when in a parking space and when nothing is around

NHTSA ODI #11517445

Mileage unknown · Mar 21, 2023
EnginePower Train

ERC code popped up on Dashboard while driving in 2021 and the vehicle wouldn't go over 30 mph. Took it to the Volkswagen dealership in November 2021. Between November and February of 2022, I took the vehicle back, after having it for less than 2 hours, with the same ongoing issue. Started having the same issues after the final p…

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ERC code popped up on Dashboard while driving in 2021 and the vehicle wouldn't go over 30 mph. Took it to the Volkswagen dealership in November 2021. Between November and February of 2022, I took the vehicle back, after having it for less than 2 hours, with the same ongoing issue. Started having the same issues after the final pick up. Fast forward to November of 2022, in addition to the ERC, my vehicle battery drained and I am unable to start the car unless I jump start it. Replaced the battery and still the same issue. The battery does not stay charged and it is a brand new battery.

NHTSA ODI #11512951

Official recalls

3

22V226000 · Structure:body

Apr 6, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Consequence & remedy

Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

20V579000 · Seat Belts; Seat Belts:rear/other

Sep 23, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence & remedy

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

Additional source detail variants (2)

Seat Belts:rear/other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence: Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy: Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

20V505000 · Seats

Aug 26, 2020

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence & remedy

Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Volkswagen Tiguan problems