2019 Volkswagen Tiguan

At 79,200 mi. metallic grinding noise was coming from rear wheel. Disassembly of rear brake pads on driver side revealed inner brake pad completely worn to the metal backing (no braking material remaining.) An inspection of the pad showed that the manufacturer installed the pad such that the brake pad wear indicator was positioned too far from the pad. The wear indicator never made contact with the pad and therefore, never made the characteristic high pitched audible tone as the inner pad reached critical wear. This resulted in a complete failure of the driver side rear brake pad.

The car is burning a large amount of oil. I have taken it to the dealer for an oil consumption test 3 times. Every time, VW has indicated that the problem is normal. A tech stated that it is normal to burn a quart of oil every 1000 miles between oil changes. The engine has not ceased yet but it is a real fear of mine, especially since I drive my son in this car.

A month ago I started my vehicle and 1/2 a mile into driving, all my electronics turned off with no warning(radio, instrument cluster, A/C, gauges, turn signals, headlights). The only electrical component working was the power windows. I couldn't see my speed, any warning lights or my turn signals. I immediately pulled over as I couldn't even tell if my car was still drivable. I Turned off the car (just the engine at this point) and tried to start it again with no response when I turned the key. When it finally turned back on, all the electronics turned on and immediately turned off again. The display on the instrument cluster briefly said "check starter system". Since then it will happen any time it is hot out. Heat is definitely what is triggering the symptoms. This same issue has been seen in the VW 2019 Jetta. This is a huge safety issue.

Me and my family were driving to Los Angeles on a freeway. All of a sudden the car showed a warning saying something like "Limited to 4,000 RPM", and we felt strong vibration under the hood. We decided to pull over at a first available gas station. While turning into the gas station, the car refused to go and refused to start, making a loud clicking sounds. We had to tow the car to the nearest VW dealership (Galpin VW). Later they informed us that they have to replace fuel injectors and harness and it will cost us approximately $2,600. After paying the amount, I found that VW issued a recall/bulletin for this very problem - VWP-23-03 for my model year (VW Tiguan 2019). I contacted VW but they refused to honor the warranty claiming that the warranty does not apply to my VIN. It seem obvious to me that this is the same exact problem as described in the bulletin VWP-23-03. I feel like VW has made a mistake by not applying this bulletin to my VIN number (and probably others) and is endangering motorists that would otherwise get this serious issue fixed during regular maintenance.

On [XXX] my sunroof spontaneously shattered while my husband and I were driving down a country road in New Hampshire. There were only pine trees on either side of the road, and nothing dropped on the roof to shatter the glass. The glass rained down on me and the pop noise was very alarming. The only thing we can surmise is that the glass shattered due to temperature differential whereby the hot outside air, since it was an August day, and the cold air conditioning inside the car stressed the glass. However, we have never had this happen before in any car. We were grateful the glass did not fall into our eyes but this could have had a very different outcome. We became concerned for people in climates like Arizona or Florida who may experience this danger, especially when driving on the highway. Regardless, the sunroof glass should be able to withstand the heat of the outdoors and the Volkswagen air-conditioning system. We concluded that this had to be a defect in the glass used, and we feel compelled to write and report this incident. We were put at risk by shattered glass raining down on the front seats, and the dealer was unresponsive and said the sunroof shattering spontaneously was not typical. It has not been inspected yet, and police have not been involved as there was no accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on a hot day and all of the instrument panel, air conditioning, all controllers, like signaling, windshield wipers, radio and all electronic gear turned off. Without the equipment and tools available, I could not change lanes or come to a stop safely. It would be difficult for me to say if other systems were affected. I was luckily not going very fast at the time and was able to navigate to the shoulder and stop my car without incident but it was a very stressful situation that I had never experienced in a vehicle before that time. Yes, my vehicle is available for inspection. This happened for the first time today so I have not tried to reproduce the issue. However, many others have complained about it on forums. Here is one of many examples: [XXX] A car's electronic systems should not completely turn off because of changes in the weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)