NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
191 reports9,000 miles · Oct 29, 2020
Engine
REGARDLESS OF OUTSIDE AMBIENT OR ENGINE OPERATING TEMPERATURE. WHEN EVER THIS VEHICLE POWERS DOWN (AKA SLEEP MODE) WHEN IT IS RESTARTED THIS VEHICLE REQUIRES A MINIMUM OF 2:20 SECONDS OF IDLE TIME BEFORE ENGINE RPM WILL DROP BELOW 1000 RPM SO IT CAN BE SAFELY PLACED INTO GEAR. THIS HAPPENS IN 105 DEG TX DAYS IN THE PARKING LOT…
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REGARDLESS OF OUTSIDE AMBIENT OR ENGINE OPERATING TEMPERATURE. WHEN EVER THIS VEHICLE POWERS DOWN (AKA SLEEP MODE) WHEN IT IS RESTARTED THIS VEHICLE REQUIRES A MINIMUM OF 2:20 SECONDS OF IDLE TIME BEFORE ENGINE RPM WILL DROP BELOW 1000 RPM SO IT CAN BE SAFELY PLACED INTO GEAR. THIS HAPPENS IN 105 DEG TX DAYS IN THE PARKING LOT OF THE GROCERY STORE AS WELL AS THE GARAGE IN THE MORNING. DEALER SAYS "NO CODES", SO IT IS WORKING AS DESIGNED! AN ACQUAINTANCE AT WORK HAS 2018 TIGUAN AND HIS DOES NOT DO THIS. THIS WASTES GAS AND IS BAD FOR THE ENVIRONMENT. WENT TO DEALER 2X THUS FAR. THEY DO NOT CARE.
NHTSA ODI #11372310
20,000 miles · Oct 2, 2020
Visibility
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE SUN ROOF. THE DRIVER CONTINUED DRIVING TO HER RESIDENCE. AFTER PARKING THE VEHICLE, SHE NOTICED THAT THE SUN ROOF PANEL HAD SHATTERED. THE DRIVER STATED THERE WAS NO IMPACT THAT CA…
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE SUN ROOF. THE DRIVER CONTINUED DRIVING TO HER RESIDENCE. AFTER PARKING THE VEHICLE, SHE NOTICED THAT THE SUN ROOF PANEL HAD SHATTERED. THE DRIVER STATED THERE WAS NO IMPACT THAT CAUSED THE FAILURE. THE CONTACT CALLED THE LOCAL DEALER CHAPMAN VOLKSWAGEN OF TUCSON LOCATED AT 4500 E 22ND ST, TUCSON, AZ 85711, (520) 445-4090 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *LN
NHTSA ODI #11362475
2,500 miles · Aug 24, 2020
Service Brakes
MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THRE…
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MY VEHICLE'S FRONT ASSIST COLLISION SENSOR WILL ENGAGE ITSELF WHILE GOING DOWN SOME DRIVEWAYS REGARDLESS OF HOW SLOW OR ANGLED I TRY TO EXIT (I ALWAYS MAKE SURE THAT MY EXIT AND TURNS ARE SAFE FROM ANY ONGOING TRAFFIC SO THE SENSOR IS ONLY BEING TRIPPED FROM GROUND IN FRONT OF THE SENSOR). I HAVE BEEN ALMOST BEEN REAR ENDED THREE TIMES BECAUSE OF THIS AND ALMOST HIT FROM THE SIDE WHEN THE THE SENSOR ENGAGED WHEN I WAS MORE THAN HALFWAY OUT INTO THE FIRST LANE TO MAKE MY TURN. I HAVE ENGAGED SEVERAL VW SERVICE TECHNICIANS ABOUT A PERMANENT FIX BUT THEY SAID THAT THEY ARE AWARE OF THE PROBLEM AFTER HEARING OF SEVERAL OTHER COMPLAINTS BUT THERE IS NO PERMANENT FIX. IT IS THE DRIVER'S RESPONISBILITY TO MANUALLY TURN OFF THE FRONT ASSIST COLLISION SENSOR EACH AND EVERY TIME YOU INTEND TO DRIVE THE CAR.
NHTSA ODI #11350833
3,000 miles · Aug 12, 2020
Service Brakes
THE FRONTAL BRAKING ASSIST. IT LOCKS UP EVEN WHEN IT IS TURNED OFF. IT WILL JUST BRAKE VERY SUDDENLY., CAUSING THE CAR TO LOCK UP. THERE DOESNT EVEN HAVE TO BE A REASON FOR IT. THIS HAS HAPPENED SEVERAL TIMES DURING THE YEAR I HAVE HAD THE CAR. THIS HAS HAPPENED IN MOTION, AND CITY STREET.
NHTSA ODI #11348912
26,177 miles · Aug 12, 2020
StructureVisibility/wiper
MY CAR HAS HAD A WATER LEAK FROM THE PANORAMIC SUNROOF. I SAW THE WATER COMING IN FROM THE BACK PASSENGER SEATBELT HOLES ON BOTH SIDES OF THE CAR. I BROUGHT THE CAR IN TO GET FIXED, I WAS NEVER TOLDWHAT THE ISSUE WAS AND HAD TO ASK FOR OFFICIAL PAPERWORK. APPARENTLY THE SUNROOF DRAIN LINES WERE "KINKED AND CLOGGED." MY CAR WAS…
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MY CAR HAS HAD A WATER LEAK FROM THE PANORAMIC SUNROOF. I SAW THE WATER COMING IN FROM THE BACK PASSENGER SEATBELT HOLES ON BOTH SIDES OF THE CAR. I BROUGHT THE CAR IN TO GET FIXED, I WAS NEVER TOLDWHAT THE ISSUE WAS AND HAD TO ASK FOR OFFICIAL PAPERWORK. APPARENTLY THE SUNROOF DRAIN LINES WERE "KINKED AND CLOGGED." MY CAR WAS IN SERVICE 7/28/20-7/30/20 FOR THAT ISSUE. THERE WAS SIGNIFICANT MOLD GROWTH ON THE REAR FLOORBOARDS AND SMELLED OF MILDEW. I NOTICED SEVERE CONDENSATION ON ALL INTERIOR WINDOWS 8/4/20 AND MADE AN APPOINTMENT TO GET MY CAR LOOKED AT 8/6/20. I COULD NOT DRIVE THE CAR RIGHT AWAY SINCE I COULD NOT SEE OUT OF THE WINDOWS. I HAD TO PHYSICALLY DRY THEM WITH A TOWEL. I WAS THEN TOLD THEY COULD NOT FIND A LEAK, BUT THERE WAS STILL WATER ENTERING THE CAR AND THE FLOORBOARDS WERE WET. THE CAR HAS BEEN IN THE SHOP SINCE. ANOTHER CAR WAS IN SERVICE FOR THE SAME EXACT ISSUE WHILE I WAS THERE, I WITNESSED THE MOLD MYSELF. I RESEARCHED MY VIN AND THERE WAS NO RECALLS OR SERVICE BULLETINS FROM VW.
NHTSA ODI #11348803
Mileage unknown · Aug 11, 2020
Electrical System
SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME…
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SINCE MY 2019 VW TIGUAN WAS SERVICED IN EARLY JULY 2020 THE HORN HAS WORKED INTERMITTENTLY. IT WAS FIRST NOTICED WHEN LOCKING THE CAR USING THE REMOTE. THE HORN SOUNDED ONLY SOMETIMES WHEN LOCKING THE CAR BY THE REMOTE. AFTER RECOGNIZING THIS IT WAS NOTICED THAT WHEN DRIVING OR STATIONARY TIME THE HORN WORKED ABOUT HALF THE TIME IT WAS PRESSED. THE DEALER CLAIMED TO HAVE FIXED IT TODAY (8/11/2020) AND THE HORN WORKED WHEN THE CAR WAS LOCKED BY THE REMOTE ON ARRIVING HOME. ON TESTING THE LOCKING AGAIN THE HORN DID NOT WORK AND WE TESTED THE HORN BY PRESSING IT AND THERE WAS ALSO NO SOUND AGAIN. I AM RETURNING TO THE DEALER IN STONE MOUNTAIN, GA AGAIN ON 8/12/2020. THIS IS A SERIOUS SAFETY ISSUE AS ONE CANNOT WARN PEDESTRIANS OR OTHER VEHICLES IN AN EMERGENCY SITUATION.
NHTSA ODI #11348735
Mileage unknown · Aug 6, 2020
Forward Collision Avoidance
2019 VOLSKWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO FRONT ASSIST AND ADAPTIVE CRUISE CONTROL FAILURE. *LD THE CONSUMER STATED THE FRONT ASSIST SYSTEMS MAY FAIL IF THE VEHICLE GOES OUT OF ALIGNMENT AS LITTLE AS 1/1OOTH OF AN INCH. THE REAR OF THE VEHICLE THRUSTS FORWARD. *JS
NHTSA ODI #11348350
12,000 miles · Aug 4, 2020
Service BrakesUnknown Or Other
I WAS DRIVING ON A RESIDENTIAL STREET WITH NO CARS IN FRONT OF ME AND MY AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED ITSELF BRINGING MY CAR TO AN ABRUPT STOP. THERE WAS NOTHING IN THE STREET, ON THE FRONT ON MY CAR, OR IN FRONT OF ME.
NHTSA ODI #11343346
5,400 miles · Jul 31, 2020
Service Brakes
THE AUTOMATIC BRAKING SYSTEM ACTIVATED TWICE IN SIX WEEKS WHILE PULLING OUT FROM A PARKING LOT ONTO A CITY STREET. THIS HAPPENED AT 2 DIFFERENT LOCATIONS. BOTH TIMES WHEN THIS OCCURRED THE VEHICLE WAS TURNING RIGHT AND CAME TO A COMPLETE STOP 1/3RD TO 1/2 THROUGH THE TURN.
NHTSA ODI #11342608
5,000 miles · Jul 6, 2020
Visibility/wiper
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN UPON THE VEHICLE CEASING FORWARD MOTION. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT APPROXIMATELY 35 MPH AND UPON MAKING A LEFT TURN, THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN TO INTERMITTENT SPE…
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN UPON THE VEHICLE CEASING FORWARD MOTION. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN AT APPROXIMATELY 35 MPH AND UPON MAKING A LEFT TURN, THE WINDSHIELD WIPERS INDEPENDENTLY SLOWED DOWN TO INTERMITTENT SPEED WITH THE WINDSHIELD WIPERS SET TO FULL SPEED. THE CONTACT CALLED GRAHAM VOLKSWAGEN (801 W 41ST ST, SIOUX FALLS, SD 57105) AND NOTIFIED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED BY THE DEALER AND AN INDEPENDENT MECHANIC THAT THE FAILURE WAS NOT A KNOWN ISSUE WITH SIMILAR VEHICLES. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
NHTSA ODI #11337750
Official recalls
5Oct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Apr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence & remedy
Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Mar 27, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Tiguan LWB vehicles. The tire information label contains inaccurate tire dimension and inflation pressure specifications. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: The incorrect specifications can result in improper tire inflations or to installing a tire of the wrong size on the vehicle. Either of these situations can increase the risk of a vehicle crash.
Remedy: Volkswagen has notified owners, and dealers will install a corrected tire information label, free of charge. The recall began April 16, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D2.
Mar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence & remedy
Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Nov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗