2019 Volkswagen Tiguan

SPORT SHIFT. THIS IS AN UNDERPOWERED AND SOMETIMES CONFUSED VEHICLE. MOST OWNERS SAY TO DRIVE IN "SPORT" MODE TO HELP IT NOT HESITATE AS MUCH WHEN ACCELERATING FROM A STOP (CAN HAVE LONG HESITATION FOR NO APPARENT REASON) AND WHEN PASSING AT HIGHWAY SPEEDS. PER MANUAL "SPORT MODE WILL NOT ALLOW TRANSMISSION TO GO INTO HIGHEST GEAR" WHICH IS 8TH GEAR. HOWEVER ONCE IN SPORT MODE, AND CRUISING WITH STEADY SPEED AND RPM, IF YOU PLACE SELECTOR TO MANUAL MODE THE SHIFT INDICTOR IMMEDIATELY DISPLAYS 8 WITH NO CHANGE IN ENGINE TONE OR RPM. THIS INDICATES TO ME THAT THE TRANSMISSION IS ALREADY IN 8TH GEAR AGAINST DESIGN AND OPERATION MANUAL DESCRIPTION. I BELIEVE THIS IS A CONTRIBUTING FACTOR FOR THE SLUGGISH TRANSMISSION RESPONSE DURING NORMAL OPERATION WHICH DOES NOT SEEM VERY DIFFERENT FROM SPORT MODE AND WILL CAUSE PREMATURE TRANSMISSION PROBLEMS SOME OWNERS HAVE COMPLAINED ABOUT. DEALER SAYS THERE ARE NO CODES SO THIS IS NORMAL.

I HAVE BEEN EXPERIENCING INTENSE THROTTLE LAG. THIS HAPPENS EVERY TIME I STOP BUT IT IS VERY EXCESSIVE WHEN ROLLING (10MPH) AND PRESS THROTTLE. IT HAS BECOME A SAFETY CONCERN AS IF I AM MERGING INTO TRAFFIC AND HAVE TO PAUSE WHILE OTHER CARS ARE AROUND I FEEL IT IS VERY UNSAFE. I HAVE SPOKEN TO OTHER 2019 TIGUAN OWNERS AND THEY HAVE EXPERIENCED THE SAME ISSUE. AND DOING MY RESEARCH I HAVE SEEN SOME DEALERSHIPS HAVE FIXED THIS ISSUE WHILE OTHERS HAVEN'T.

VEHICLE FREQUENTLY SHAKES/SHUDDERS VIOLENTLY UNDER LIGHT/NORMAL ACCELERATION IN STOP-AND-GO TRAFFIC, CREATING A SAFETY HAZARD AND EXTREMELY UNCOMFORTABLE DRIVING SITUATION. I PURCHASED IT A FEW WEEKS AGO AND HAVE APPROXIMATELY 1300 MILES ON IT - THIS HAS BEEN HAPPENING SINCE I TOOK DELIVERY. UNDER LOAD, SHORTLY AFTER THE TRANSMISSION SHIFTS AND AS THE VEHICLE REACHES APPROXIMATELY 9-11 MPH AT 2000RPM, THE ENTIRE VEHICLE SHUDDERS AS IF THE ENGINE IS BEING LUGGED OR IS MISFIRING. THIS REALLY ONLY OCCURS AFTER THE VEHICLE HAS HAD SUFFICIENT TIME TO WARM UP AND HAS BEEN DRIVEN FOR SOME TIME IN RUSH-HOUR TRAFFIC. IT IS MORE PRONOUNCED WITH THE ADAPTIVE CRUISE CONTROL TURNED ON. THE SHAKING/SHUDDERING HAS MADE ME EXTREMELY DIZZY AND NAUSEOUS TO THE POINT WHERE I HAVE ALREADY BECOME PHYSICALLY SICK TO MY STOMACH ONCE. I HAD TO CUT OFF 3 LANES OF TRAFFIC TO REACH THE SHOULDER SO I COULD AVOID GETTING SICK IN THE CAR - THIS WAS ON 7/8/2019, A WEEK AGO TODAY. SEVERAL PASSENGERS WILL NO LONGER RIDE IN THE CAR WITH ME. I HAVE RETURNED THE VEHICLE TO THE SELLING DEALER TWICE OVER THIS ISSUE AND ALTHOUGH THEIR EFFORTS TO DIAGNOSE IT WERE MADE IN GOOD FAITH, THEY HAVE BEEN UNABLE TO REPRODUCE IT. I HAVE SEVERAL VIDEOS OF THIS ISSUE THAT I ATTEMPTED TO SHARE WITH THE DEALERSHIP UPON DROPPING IT OFF THE SECOND TIME, WHICH THE SERVICE TECHNICIAN TOLD ME HE DID NOT VIEW AFTER I PICKED THE CAR UP. I ALSO RECENTLY DISCOVERED THAT MY EMERGENCY COMMUNICATION/AIRBAG DEPLOYMENT NOTIFICATION SYSTEM (CAR-NET), IS COMPLETELY NON-FUNCTIONAL DUE TO A SOFTWARE BUG AND WILL NOT WORK AT ALL UNTIL VOLKSWAGEN COMES UP WITH AN UPDATE FOR IT (PER THE DEALER). I AM EXTREMELY UNCOMFORTABLE CONTINUING TO DRIVE THE VEHICLE FOR THESE REASONS AND CONTINUE TO FEEL SICK TO MY STOMACH EVERY TIME I USE IT TO COMMUTE TO OR FROM MY JOB, WHICH IS JUST OVER 30 MILES FROM MY HOME.

PURCHASED CAR JUNE 30, CHECK ENGINE LIGHT ILLUMINATED ON WAY HOME FROM DEALER. NEXT DAY CHECK ENGINE LIGHT OFF, BRAKE POWER BOOST FAILURE FLICKER ON SCREEN, AUTO START/STOP NOT FUNCTIONING, RESTART CAR ALL GONE. NEXT TRIP TIRE PRESSURE WARNING, UNABLE TO RESET. HAD TO GO TO AN APPOINTMENT AND WAS HEADING TO DEALER ON THE WAY HOME, CAR WENT BLACK, LOST ACCELERATION, NO RESPONSE FROM THROTTLE WHILE DRIVING 75MPH ON BUSY FREEWAY. HAD TO COAST ACROSS FIVE LANES OF TRAFFIC TO BE SAFE. RESTART CAR, DROVE TO DEALER. TOTAL AMOUNT OF MILES ON CAR 152. PURCHASED SUNDAY EVENING 6:30 PM IN REPAIR AFTER NEAR COLLISION TUESDAY EVENING 5:00 PM.

I BOUGHT THE TIGUAN BRAND NEW FROM THE DEALERSHIP WITH HIGH HOPES FOR OUR FAMILY SUV. ALMOST IMMEDIATELY I NOTICED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOPPED POSITION A FEW TIMES, BUT COULDN'T BELIEVE I WAS HAVING A PROBLEM SO SOON AFTER BUYING THE CAR. WHEN I REALIZED THAT THIS WAS A RECURRING CAR ISSUE AND NOT USER ERROR, WE HAD ONLY OWNED THE CAR FOR 3 WEEKS AND THE CAR HAD ROUGHLY 1200 MILES. IT WAS ABSOLUTELY TERRIFYING WHEN I WAS TURNING LEFT DURING RUSH HOUR TRAFFIC WITH MY 12 MONTH OLD SON IN THE BACK SEAT AND MY CAR WOULD NOT ACCELERATE BEYOND ABOUT 5 MILES PER HOUR. LUCKILY THE DRIVER COMING TOWARDS ME ON THE MAIN ROAD SLOWED DOWN WITH ENOUGH TIME FOR ME TO MAKE MY LEFT TURN AND COAST RIGHT INTO A NEARBY SUBDIVISION. I PRESSED MY FOOT ONTO THE ACCELERATOR TO THE FLOOR AND IT TOOK ABOUT 20 SECONDS FOR IT TO KICK INTO SPEED. I TOOK THE CAR TO THE DEALERSHIP WHERE I ASSUMED IT WOULD BE FIXED. AFTER 9 DAYS IN THE SHOP, THEY CLAIM THEY DROVE THE VEHICLE 80 MILES AND COULDN'T DUPLICATE THE ISSUE. THEREFORE, THEY WANT ME TO PUT MY FAMILY BACK INTO THE CAR THAT IS COMPLETELY UNSAFE TO DRIVE. THEY TRIED TO TELL ME THAT IT WAS THE "TURBO LAG" THAT I AM EXPERIENCING WHICH, IN THE LONG RUN, A MANAGER ADMITTED TO MY FIANCE AND I IS UNTRUE ISN'T EVEN WHAT WE ARE EXPRESSING AS THE PROBLEM. AFTER TALKING TO 3 MANAGERS, WE FINALLY FOUND SOMEONE WHO IS HEAD OF THE SERVICE DEPARTMENT AT THE DEALERSHIP WHO SYMPATHIZED WITH OUR ISSUE AND IS LETTING US USE A LOANER UNTIL VOLKSWAGEN CALLS US BACK, BUT THIS IS ONLY AFTER I SHOWED THEM ALL OF THE OTHER REVIEWS ON THIS WEBSITE THAT STATE OUR EXACT ISSUE. NOW WE WAIT TO SEE IF VOLKSWAGEN WILL DO THE RIGHT THING OR IF THEIR CUSTOMER SERVICE IS AS TERRIBLE AS THE DEALERSHIP WHERE WE BOUGHT IT WHEN WE WENT IN WITH A REAL AND TERRIFYING ISSUE. THIS IS THE BEGINNING OF WHAT WILL BE A RECALL. UNSAFE AND SCARY.

UPON DRIVING MY NEW 2019 VOLKSWAGEN TIGUAN THIS PAST WINTER. IT WAS A VERY COLD WINTER DAY, WHEN STARTING MY CAR IT WOULDN'T GO IN REVERSE. , THEN STARTED TO GO, IN REVERSE . I PUT IT INTO D DRIVE .. I WOULD PUTT ( GO AND STOP) LIKE IT WAS RUNNING OUT OF GAS . THERE WAS PLENTY OF GAS IN IT . IT CONTINUED TO DISPLAY THE EPC YELLOW WARNING LIGHT. THE LIGHT SIGNAL IS ENGINE CONTROL MALFUNCTION . I HAVE NOTIFIED MY DEALERSHIP I PURCHASED IT FROM. THE STATE IT WILL DO THAT WHEN IT IS VERY COLD OUT. IT IS NOW SPRING TIME. IT HAS DONE IT TWICE