2022 Volkswagen Taos

Modular Infotainment Platform (Radio, Navigation, etc.) called MIB goes blank when driving sometimes. This can be dangerous if it occurs when traffic is heavy and driver is dependent on the navigation system. Also simultaneously the driver center console display only shows the following error message: “Error Dynamic Road Sign Display”.

2022 VW TAOS 4 Motion fuel line leak; called for appointment 8/30/21 prior to receiving the Important Safety Recall Letter in mid September when the information was first told of possible fire starting under the car on the internet. First available appointment at the VW dealer was 10/6/21. Needless to say, the VW TAOS was leaking fuel. I was told the car cannot leave the dealer lot. Here, I had been driving the car since purchase 7/15/21 with my grandchildren in the car, not knowing the car was leaking fuel. My dealer had no loaner cars. After contacting VW Care for a week, I was given a rental for 2 weeks only. Now I'm without a car again with no known date when the car will be fixed. The dealer says it could be after the New Year, that they can't get any information from VW Corporation. The VW Corp. parts case manager says the parts will be in no later than 11/5/21, then delivered to the dealer about 7-10 days later, 11/12/21- 11/15/21, with the parts to be installed the day the parts are delivered. Such a discrepancy between the dealer and VW Corporation. VW corp rarely returns calls, when I get a human voice, their answers aren't answers, just words going around in circles reading off a script. Still without a vehicle to drive BUT paid the $397 lease payment each month, BUT NOT PAYING again, and payments must be prorated for the non use of the vehicle. Ready to begin the LEMON LAW process. Will not deal with VW Corp or the local VW dealer ever again. Both leaving me stranded. Bad customer service all the way around. Just want to be rid of the car, and be done with all this aggravation. Have all the 'chats' saved, as well as a log of all correspondence, and repair invoice from the past month.

The contact owns a 2022 Volkswagen Taos. The contact received a recall notification for NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated dealership is waiting for the parts for recall 21V651.*JB

The contact owns a 2022 Volkswagen Taos. The contact received notification of NHTSA Campaign Number: 21V651000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact called the local dealer and was informed that the part and tool needed to complete the recall repair was not yet available. The contact also called Cherry Hill Volkswagen (2261 NJ-70, Cherry Hill, NJ 08002, (888)486-1840) and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, but no further assistance was provided. The contact had not experienced a failure. The contact was concerned about driving the vehicle. Parts distribution disconnect.

A stop sale order was placed the following Monday after I signed my lease of the 2022 VW TAOS with 4MOTION. Not only was I not contacted about this safety recall but upon taking it in for severe turbo lag reasons on Sep21 I was informed that it was unsafe to drive and needed to be kept for an undetermined extended period of time with no loaner or rental. I’m paying 500 a month to lease and insure a brand new car that I simply cannot use? It’s unacceptable. VW needs to buy back my car so that I can be in a reliable safe vehicle from somewhere else.

The vehicle drives well and the problems surface without any prior indication or warning. The PROBLEM: while driving the vehicle slows down to about 10-15 mph. when I try to press the gas pedal, the vehicle does not increase speed. In addition there is a loud sound coming from the engine. also, there is a grating/vibration as if one drives on a gravel road. The service light shows up in red, and the "+" sign next to "D" shows red: I use the "D" to drive and not the overdrive. The gear lever does not release as it is stuck. My wife and I feel very alarmed because the cars behind are braking and blowing their horns. I managed to slowly drive off the main road to the nearest parking and turned off the ignition. When I turned on the engine again I was able to continue. I have been calling for an appointment to correct the problem but have not been able to get an appointment as of date. I am scared to drive the vehicle. I am having it towed to the dealership. I leased the vehicle on 6/3/21. The problem first occurred on 6/18/21. It occurred again on 9/15/21, and 9/17/21

When I depress the accelerator, the car jumps ahead or stalls. I took this to the local dealership and was told this car is on a do not sell list- 1 day after purchase. They, along with VW customer care has advised against driving the vehicle and encouraged it be towed to a dealership. This is my only vehicle and without it I have no transportation. They are unable to provide alternate transportation. I have been working with VW customer care.

The contact owns a 2022 Volkswagen Taos. The contact stated that shortly after accelerating from a stop light, the vehicle suddenly stalled and the lane assist disabled, tire pressure sensor warning light, and the brake warning lights were illuminated. The contact was able to coast into a nearby gas station where she turned off and restarted the vehicle and the vehicle regained proper function. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 50 miles.