NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
314 reportsMileage unknown · Oct 24, 2022
Electrical SystemEngineFuel/propulsion System
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW…
Read full complaint
Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.
NHTSA ODI #11490601
Mileage unknown · Oct 17, 2022
Engine
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it…
Read full complaint
I was driving along in the left lane of a 6 lane busy highway with traffic moving along at about 80 mph when out of the blue with no warning indication whatsoever, the Taos engine shuts off and just lost all capability to accelerate. I had to then maneuver across 5 lanes of 80 mph traffic as I was rapidly losing speed to make it to the shoulder. All this to say, this put me in a very dangerous situation with no forewarning that anything could be wrong. It took a few tries to get the engine to start back up from the shoulder. It is said that VW knows about this issue for the AWD models, but my case is evidence that it also happens to FWD models. This issue is very unsafe.
NHTSA ODI #11489499
Mileage unknown · Oct 7, 2022
EnginePower TrainVehicle Speed Control
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after…
Read full complaint
While driving down the road at a speed of 45mph my vehicle decelerated to a speed of 20mph. Vehicle would not let me accelerate to get out of the road to safety. Check engine light started flashing, EPC light came on, tracks control light came on, and caution symbol under oil gage came on. VW of Macon erased 7 stored codes after doing a diagnostic. The technician was unable to find the issue or repair. I was told by the dealership that they have had several other vehicles like mine to do the same thing after I voiced safety concerns and life threatening concerns if traveling on the interstate. I was informed that this issue happened to someone going on the interstate at a speed of 85mph. This is an extreme safety issue and It should be addressed immediately.
NHTSA ODI #11488394
Mileage unknown · Oct 2, 2022
Air BagsElectrical SystemCrash
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been star…
Read full complaint
Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do “hard reset” while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying “no codes have been stored” and that they were unable to help me from there.
NHTSA ODI #11487518
Mileage unknown · Sep 25, 2022
Service Brakes
After 11,000 miles the rear brake pads were completely worn, 4mm of brake pad material left, and replaced by the dealership under warranty.
NHTSA ODI #11486267
Mileage unknown · Sep 20, 2022
EngineFuel/propulsion System
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle respo…
Read full complaint
No acceleration. 2022 Taos SEL 4Motion. I was attempting to turn to left and I applied the accelerator pedal and got absolutely no response. I let off of the pedal and again attempted to accelerate also having no response the second time. By this time there was traffic and I had to wait. On the third attempt the vehicle responded. The incident was very unsettling. In addition to the above problem, which has only happened once, the acceleration is often delayed and sluggish. Accelerator inputs are inconsistent. The delayed and sluggish responses are often followed by very aggressive acceleration and hard shifts. It often seems there is either little acceleration or over enthusiatic acceleration. The vehicle is difficult to drive smoothly.
NHTSA ODI #11485550
Mileage unknown · Sep 13, 2022
Vehicle Speed Control
In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous …
Read full complaint
In some cases when attempting to propel the vehicle from a stop or slow roll to a quicker state of acceleration, response to pressing the pedal down to accelerate is delayed enough to potentially cause a dangerous situation. Once the vehicle starts to accelerate, it does so in a snapping way that almost causes another dangerous situation. This is being discussed by several owners on social media groups. Some people are buying 3rd party ODB2 gadgets that help resolve this, which mean it is possibly solvable with a ECU update that manages throttle response, turbo, and perhaps shift points.
NHTSA ODI #11484290
Mileage unknown · Sep 11, 2022
Forward Collision AvoidanceService Brakes
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the au…
Read full complaint
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I’m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
NHTSA ODI #11483912
Mileage unknown · Aug 31, 2022
Engine
When the vehicle is idle for 10 minutes, or so engine light lits up. Then engine turns off and can’t restart anymore unless engine cools down. Couple of times when turning, engine turn off all of a sudden. Again the engine has to cool down before it restarts.
NHTSA ODI #11482311
Mileage unknown · Aug 29, 2022
Electrical SystemEnginePower Train
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened…
Read full complaint
I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.
NHTSA ODI #11481720
Official recalls
6Mar 29, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Consequence & remedy
Consequence: A sudden engine stall can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 20DV.
Sep 14, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Consequence & remedy
Consequence: An engine that stalls may increase the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed September 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iL.
Jul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Mar 23, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Consequence & remedy
Consequence: A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42L8.
Aug 20, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Consequence & remedy
Consequence: A fuel leak may cause a stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.
Remedy: Dealers will inspect the connection and replace the fuel supply line and connector as necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20DB.
Aug 6, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24HH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗