2022 Volkswagen Taos

No back up camera. Entire display screen went black. Software crash? Tried rebooting by holding down buttons, locking and walking away. Nothing still black. No words on the screen. This concerns me because of the kids that play in the yard and my older kids that back out with the car. It will cost me $200 just to perform a scan for faulty codes. And then, if it’s a dead control module, just the part is $900. Can’t afford this, but need the back up camera. Car is no longer under warranty. Shouldn’t this be a safety recall? The side panels next to the speedometer won’t load anything either. Anything except the speed won’t come up in the middle, just loops and says “starting compass” then “compass is not available”. No setting on the display screen, no radio or phone, etc. just black. The speed, mi. to empty, temp., and cruise control work. Along with the gas gage and temp. gage. I read it may need a USB update using an OTIS machine? Infotainment update.? TSB-91-23-03?

The infotainment system on my 2022 Volkswagen Taos began displaying a persistent "frozen software update" notification approximately six days prior to June 28, 2026. This condition disabled normal use of the radio and, most significantly, the vehicle's backup camera — a federally required safety feature. The vehicle was brought to an authorized VW dealership for a scheduled 110,000-mile service completed on June 27, 2026, with resolution of this software freeze as the primary concern. The issue remained unresolved following that visit. Prior guidance to leave the vehicle running while parked to allow the update to complete was followed with no change in the condition. The vehicle was returned to the dealership on the evening of June 28, 2026, with an additional appointment scheduled for the morning of June 30, 2026, specifically to address the unresolved defect. As of this filing, the backup camera and radio functions remain impaired due to this unresolved software failure, despite a dealer service visit.

There have been multiple complaints of the mechatronics unit failing prematurely. I am facing that right now and it should be under warranty but is being challenged. So many people have mentioned the mechatronics unit failing prematurely upon research and discussion with the dealership. The car stalled on the freeway and I was unable to accelerate. It was confirmed and being worked on by the dealer. All regular maintenance has been done. “Trans in emergency mode. You can keep driving.” Showed up 5 minutes before the car stalled

The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even though it's since drive mode

I am reporting a repeated safety-related defect involving exhaust intrusion into the cabin of my 2022 Volkswagen Taos. The vehicle experienced loss of power, coolant loss, and engine warning indicators, and was serviced twice by Volkswagen Southtowne in Sandy, Utah. First Incident – Vehicle Returned as “Safe to Drive” During the first repair visit, the dealer diagnosed issues involving the manifold/exhaust area, head gasket, coolant system, and catalytic converter. After keeping the vehicle for an extended period, the dealership informed me the vehicle was “safe to drive,” although the repair was not fully completed. I relied on this representation. After the vehicle was returned to me, I began experiencing significant physical symptoms only while driving the vehicle, including nausea, dizziness, and vomiting. These symptoms occurred repeatedly during operation and would subside after leaving the vehicle. At the time, I did not understand that these symptoms were caused by exhaust entering the cabin. Second Incident – Defect Confirmed and Additional Repairs Performed Weeks later, the symptoms persisted and I returned the vehicle to the same dealership. At this second visit, the dealer reported coolant leakage and additional gasket failures. They removed the cylinder head, replaced gaskets, and performed additional exhaust-related repairs. I was provided a loaner vehicle during this extended repair. After this second repair, the symptoms while driving stopped. Safety Concern Based on the timing of symptoms, the repair records, and the resolution following the second repair, I believe that exhaust gases were entering the cabin of the vehicle during normal operation for an extended period. This created a significant safety hazard. I was repeatedly assured the vehicle was “safe to drive” when it was not. I unknowingly operated the vehicle while being exposed to exhaust fumes for several months. The condition caused physical illness, impaired my ability.

I am reporting serious electrical/CPU defects and dealership workmanship issues with my 2022 Volkswagen Taos. Since purchase, the vehicle has shown repeated electronic malfunctions: dash blackouts, HVAC/remote start errors, infotainment resets, and a cooling fan that ran 24+ hours after shutoff. Warning alerts are delayed or absent (no warning before head gasket failure at 42k miles; oil-level alert appeared 8 weeks after a dealer oil change; turbo underboost fault only appeared 9 months after a missing O-ring). Independent scans (AutoZone) have shown generic fault codes (ABS communication error), while Volkswagen dealerships repeatedly reported “no faults found.” Service staff told me they only read “VW codes,” ignoring generic ones that point to safety problems. Major events tied to these failures: Nov 2024: Head gasket failure at 42k miles, no warnings triggered. Aug 2025: Turbo charge pipe disconnected at highway speeds, car went into limp mode. Independent shop documented it “must have come loose or was not properly installed.” Sep 2025: EPC again; dealer found missing O-ring on intake pipe, likely from Nov 2024 repair. These failures have repeatedly stranded me in limp mode with my child in the car. The CPU’s failure to log and alert is a systemic defect. A similar delay with steering or braking could be deadly. I have raised concerns with Fox Valley Volkswagen since 2022 and sent certified letters in Sept 2025. They denied responsibility, calling each failure “unrelated.” Volkswagen of America also pushed me back to the dealer. This is not a one-off repair issue. It is a systemic CPU/electrical defect suppressing warnings until after failure, compounded by sloppy workmanship. My car is unsafe to drive. I request investigation into VW’s diagnostic practices, CPU/sensor monitoring delays, and dealer handling of safety-critical repairs. I have Service reports but I ran out of room and they couldn't be attached with the rest of the documents below.