2022 Volkswagen Taos

Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.

I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.

Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.

First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don’t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn’t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.

Car has 11,144. Took it in for coolant issues had NY State Inspection done. Was told rear brakes and rotors needed to be replaced at the cost of1000.00 dollars. I need to check fronts in 6 months. I use the car mostly to see my daughter and granddaughter in Ct. mostly highway driving. I went on line and found a lot of customers are having the same problem. This is my third VW LEASE I never had a problem with brakes. I was upset that this is a problem for a lot of people. I also have a check engine check coolant problem. This will be the sixth time I am bringing the car in. They are keeping my car with no loaner for a week to replace the head gasket. I have a baby shower on Long Island for my niece and will have to pay hundreds of dollars for a rental or Uber. I am disabled and live on a thousand dollars a month.