2022 Volkswagen Taos

Purchased the vehicle on 8/1/2022. Brought the Taos in for routine oil change and at that point the rear brakes were noted to be under 4mm. At that point, there were 7,223 miles on the vehicle. Volkswagen was aware of the problem already and had issued a recall regarding the rear brakes, so it was covered under the recall. I thought the problem was resolved. On 6/4/2025, my car had to be brought in for a separate check engine light issue. At that time, the rear brakes were noted to be at 1mm. The vehicle had 23,061 miles on it, but I was past the two years for the recall, so I had to pay out of pocket for new rear brakes & rotors. Had my car’s check engine light not gone on, I would not have known my brakes were almost gone. Again.

I own a 2022 Volkswagen Taos with about 45,000 miles. I have had to replace the rear brake pads and rotors THREE TIMES already within this mileage, which is extremely unusual. During the third replacement, a local independent shop discovered that the rear brake caliper was leaking brake fluid, so the caliper also had to be replaced along with the pads and rotors once again. The service shop disposed of the old parts but I have service records. A leaking rear brake caliper can reduce braking performance and increase the risk of brake failure, putting my safety and the safety of others at risk. This issue was confirmed by the independent shop during the third replacement. The first two replacements were done at an authorized dealer, but the caliper defect was not detected then. There were no warning lights or messages. The only sign was the unusually frequent need to replace the rear brakes three times in a short period, which may have been caused by an early defect in the caliper. I strongly request that NHTSA investigate this issue and consider whether a recall is needed due to the repeated rear brake failure in this vehicle.

Rear brake pads and rotors failed prematurely at 17,000 miles and again at 34,981 miles. Both times the brakes wore down to metal-on-metal with no dashboard warning light. The front brakes remain nearly new, suggesting an issue with brake balance or failure of the front braking system. First repair was performed under warranty, but second failure occurred outside VW's 24k rear brake warranty limit. Check engine light also returned within 24 hours of software update. This poses a major safety risk due to sudden brake failure and lack of warning.

This is my second report as I have 2 VW Taos 2022 model vehicles. This vehicle also needed rear brake pads replaced after only 11233 miles. This is a low mileage vehicle and was outside of the extended warranty VW had offered and hence did not cover the repair. These faulty brake pads also damaged the rotors and they needed replacement too. This is a safety and a quality issue. VW needs to recall these faulty brake pads and cover previous repair costs. I did call VW customer care on 6/2/2025, they documented my concern but said they would not cover any repair costs beyond their original extended warranty but did document my situation with early brake pad wear on 2 VW Taos 2022 model vehicles.

Excessive break pad wear. Vehicle is 3 years old with only 18847 miles. Rear break pads have now been replaced twice (@11000 and @18847 miles). VW did have an extended warranty but that did not apply owing to the low mileage and lack of need to visit dealership for repair. Excessive break wear is a quality and safety concern. Problems with Taos break wear according to dealer is a known issue. They also stated that VW just released (May 2025) new brake pads to finally correct the issue. VW should recall the defective Taos 2022 brake pads.

- The head gasket failed twice in less than one year on my 2022 Volkswagen Taos. The vehicle also experienced a fuel pump failure, rear brake pad wear down to metal-on-metal, and the underbody panel detached while driving due to being improperly secured after a dealership repair. Yes, the components may be available for inspection upon request through the dealership. - The second head gasket failure resulted in coolant loss, which can lead to engine overheating and potential failure while driving. The underbody panel detached while I was on the freeway, posing a serious safety hazard to me and other drivers. The brake system issues, including vibration and scraping noises, raise concern about brake reliability and stopping ability. - Yes, all issues were confirmed and addressed by authorized Volkswagen dealerships: DeMontrond Volkswagen (Conroe, TX) and Momentum Volkswagen (Houston, TX). - The vehicle has been inspected and repaired multiple times by Volkswagen-certified service technicians. No inspections by police or insurance have taken place. - No warning lamps appeared before the head gasket failures. The brake issues were first noticed as vibrations in the brake pedal after a service visit, followed by scraping noises, which were later diagnosed as metal-to-metal contact. The underbody panel incident occurred suddenly after leaving the dealership.

I have just replaced the rear brakes on my 60k mile Taos for the second time. I am far from the only person I have seen multiple online reports of brakes being worn down by the 20k mile mark. Not only is this issue unsafe, it is expensive for the car owner. VW extended the warranty to 24k miles. But only on the first set of brakes

Since I have bought my car, I’ve had continuous problems. The car has stalled multiple times the most recent time that it stalled. It was in the middle of the highway leaving me in a very unsafe situation and after that happened, I took it to the dealer ship and only then were they able to identify that there was a problem with the starter, even though the previous two times that I took the car to the dealership since it stalled they weren’t able to find a problem I’ve had a valve replaced on the car I’ve had tires replaced on the car i’ve had the brakes changed multiple times even though I’ve only had the car for three years my windshield wipers have been randomly going off on the car for the full three years of me having it and the service center at Volkswagen has not been able to find a diagnosis for the issue and to me that’s really unacceptable to tell a paying customer that there’s no way to fix a problem on their car I’ve also had issues with the coolant level, always going below the max amount and even after checking, they weren’t able to find issues with it. Also, my gas cap randomly opens. Also, this last time a couple days ago when my car stalled the steering wheel and gearshift both locked and I was not able to move it, and there was no proper response as to why that happened when I picked up my car from being serviced. Overall, I’ve continuously had problems with this car since I bought it and I’ve contacted Volkswagen customer care back in 2023 and now again at the beginning of 2025 and they have been very unhelpful and I want this problem resolved somehow because I do not feel safe driving such an unreliable vehicle and my family bought two of the same exact cars on the same exact day but my car is the only one that has had all these problems, but the other car is perfectly fine and it doesn’t have such extreme issues. I am filling out this form to hopefully get a better resolution since Volkswagen has done an awful job at resolving this matter

Head Gasket Leaking Coolant, yes it's available for inspection Engine could cease to operate properly Head gasket leaking was confirmed by Volkswagen Dealer No, I had a low coolant light, manual says add fluid This is a very HIGH COST REPAIR Brake Pads were worn out at 16,000 miles, replace ourselves because out of warranty at the time

Rear brake pads worn out at 30,000 miles. Never had a car ever need rear brake pads replaced before even after 150,000 miles. I understand some owners have had the rear brakes pad on this vehicle totally worn out at 10,000 miles. VW extended the warranty from 12k to 24k miles, so they must be aware they have an issue of premature wear. 24k miles falls between the regularly scheduled service intervals so when I took my vehicle for regularly scheduled service at 30,000 miles I was told they were worn out and now have a large expense. Pretty convenient for VW it seems. A lot of folks who do not take their car back to a dealership for oil changes every 10,000 miles are easily going to have rear brake failure as most places that change oil don't look at the brakes at all, and who anticipate rear brake wearing out in the first place.