I am submitting this complaint because the driver's seat belt does not fit me properly despite using all available factory adjustments. I am an adult female who is 5 feet 2 inches tall. The driver's seat is adjusted to its highest position, and the shoulder belt height adjuster is set to its lowest position. Even with these adj…
Read full complaint
I am submitting this complaint because the driver's seat belt does not fit me properly despite using all available factory adjustments. I am an adult female who is 5 feet 2 inches tall. The driver's seat is adjusted to its highest position, and the shoulder belt height adjuster is set to its lowest position. Even with these adjustments, the shoulder belt crosses and rubs against my neck instead of resting across the middle of my shoulder and chest. This has been an issue since I purchased the vehicle. The discomfort has become increasingly severe over time and now causes me to repeatedly reposition the belt while driving because it presses against my neck. I am concerned that the restraint system does not properly accommodate shorter adult drivers. While the seat belt remains fastened, the fit is poor enough that it creates a distraction during vehicle operation and raises concerns about occupant protection in a crash. I am requesting that NHTSA evaluate whether the seat belt geometry in the 2022 Volkswagen Taos provides an appropriate fit for shorter drivers and whether similar complaints have been reported by other owners.
Illustration