Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off t…
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Lane assist keeps failing sporadically, Dealer unable to duplicate concern. Have pictures of failure messages. Autonomous Emergency braking failed and went off without any notice or problem to create them to go off. Have video of event where ABS goes off for no reason. This is very dangerous situation since brakes going off to stop car that shouldn't be happening. This happened at low speed what would happen if this went off at high rate of speed? Forward collision warning has gone off before for no reason with auditable alert and image on dash, but no braking. VW was able to pull event from car to determine what happened. So this is not a matter that it didnt happen but wasn't duplicated. Plus Video corresponds to event report in car systems. VW's problem is that they don't rely on customer complaints but dealers who don't report issues. If they can't duplicate problem then problem doesn't exist. Unfortunately for VW all incidents were capture with photo's and Video!! This car and all other models should be stopped from being sold. I will contact other federal agencies since it seems to be a known problem that they get away with. Video can be produced if NHTSA wants video.
NHTSA ODI #11538497
Mileage unknown · May 3, 2023
EngineLane DepartureUnknown Or Other
Error: stop / start message, vehicle acting like it was about to stall out, couldn’t go over 25 mph, engine light came on, and lane assist keeps disabling. First incident 3/8/2023. Second incident 5/3/2023.
NHTSA ODI #11520201
Mileage unknown · Aug 13, 2022
Electrical SystemEngineLane Departure
I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All…
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I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don’t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.
NHTSA ODI #11479148
Mileage unknown · Mar 19, 2022
EngineForward Collision AvoidanceLane Departure
EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas a…
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EPC, AUTO/SWITCH OFF ERROR, LANE CONTROL, CHECK ENGINE AND YELLOW TRIANGLE EXCLAMATION MARK LIGHT ARE ALL ON AGAIN - 4th time same issue, the engine was about to stall on me and luckily I was close to my house. Additionally there was the issue with a part recalled related with the fuel. The car was shaking when hitting the gas and seemed like engine was about to give out. This car is not safe to drive and I’m reporting this safety issue with NHTSA due to many previous recalls on this model and will be applying for lemon law on Monday. There is a history of recalls with this model and I no longer feel safe. Unacceptable I have leased this car for six months and 4th time I’m having issues. I already had to stay with a rental car twice all together while they “repair” the issue and reassure me the car is safe. I rely on my car for work and I’m always on the highway. Today I had my entire family in the car and the engine almost gave up on me in the middle of of major busy road
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Consequence & remedy
Consequence: A sudden engine stall can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 20DV.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Consequence & remedy
Consequence: An engine that stalls may increase the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed September 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iL.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Additional source detail variants (2)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Back Over Prevention: Sensing System: Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Consequence & remedy
Consequence: A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace one or both rear suspension knuckles, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42L8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Consequence & remedy
Consequence: A fuel leak may cause a stall, increasing the risk of a crash. A fuel leak also increases the risk of fire in the presence of an ignition source.
Remedy: Dealers will inspect the connection and replace the fuel supply line and connector as necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20DB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed October 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24HH.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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