Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph …
Read full complaint
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Illustration