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2012 Volkswagen Routan

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Volkswagen Routan do not stand out strongly from the model-year median of 63.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

45 reports with mileage · 18 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

What owners actually said

63 reports
Mileage unknown · Jul 21, 2021
Electrical System

The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multipl…

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The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with this vehicle only to find multiple forums full of people having the same exact issue or worse! As in, their car stalls on the highway randomly while driving!! Someone could die! This module fails and in my case causes the fuel pump to continue running even when the car is off which completely drains the battery overnight! Chrysler (same manufacturer of this TIPM) already lost a class action lawsuit and recalled this TIPM but the Volkswagens affected by this same issue were not included leaving those of us now experiencing the same problem in a scary position because we can’t afford to get this fixed as it is very expensive let alone get a new car! It baffles me how well known it is that this part is the same part that’s been recalled but it doesn’t apply to this vehicle. On top of that, I called 3 Chrysler dealerships to explain the problem and was told they don’t work on this vehicle! This is unacceptable! I don’t know how the NHTSA has not done something about this! It seems several class action lawsuits need to filed! Hopefully before someone loses their life!

NHTSA ODI #11425764

Mileage unknown · Jul 7, 2021
Air BagsElectrical SystemPower Train

While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the recall with the 2010 Volkswag…

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While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the recall with the 2010 Volkswagens.

NHTSA ODI #11423852

45,000 miles · Oct 26, 2020
EnginePower Train

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO STREET VOLKSWAGEN LOCATED AT 8707 PILGRIM DR, AMARILLO, TX 79119, WHO DIAGNOSED THAT THE ENGINE FLY-WHEEL WAS DAMAGED AND NEEDED TO BE REPLACED. AFTER …

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO STREET VOLKSWAGEN LOCATED AT 8707 PILGRIM DR, AMARILLO, TX 79119, WHO DIAGNOSED THAT THE ENGINE FLY-WHEEL WAS DAMAGED AND NEEDED TO BE REPLACED. AFTER REPLACING THE FLY-WHEEL, THE FAILURE CONTINUED. THE DEALER LATER REPLACED THE ENGINE HEAD AND FLY-WHEEL HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS LATER TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI #11366410

99,000 miles · Oct 20, 2020
Electrical System

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT INITIALLY CONTACTED THE MANUFACTURER BY PHONE AND WAS REFERRED TO THE DODGE MANUFACTURER FOR ASSISTANCE. THE CONT…

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT INITIALLY CONTACTED THE MANUFACTURER BY PHONE AND WAS REFERRED TO THE DODGE MANUFACTURER FOR ASSISTANCE. THE CONTACT REACHED OUT TO THE DODGE MANUFACTURER AND SHE WAS REFERRED TO A LOCAL DODGE DEALER FOR ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO TANNER MOTORS (620 W. WASHINGTON ST, BRAINERD, MN 56401) WHERE THE VEHICLE WAS TEST DRIVEN AND THE CONTACT WAS INFORMED THAT THE ISSUE COULD POSSIBLY BE LINKED TO A DEFECTIVE WIRELESS IGNITION NODE (WIN) MODULE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI #11365372

175,000 miles · Sep 21, 2020
Electrical SystemEngineFuel/propulsion System

VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY TO SIDE OF ROAD, BERM, ETC., S…

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VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY TO SIDE OF ROAD, BERM, ETC., STOP, AND RESTART THE VAN. AT TIMES THE DASH LIGHTS WILL FLASH, OTHER TIMES THERE IS NO INDICATION THAT A FAILURE HAD OCCURRED, JUST NO POWER/RPMS. NO CHECK ENGINE LIGHT REMAINS, NO CODES DISPLAYED, NOTHING. THE LOCAL VOLKSWAGEN DEALER WILL NOT EVEN ADDRESS THE ISSUE AS THEY DEEM IT A "CHRYSLER PROBLEM". WE NOW TAKE IT TO AN INDEPENDENT MECHANIC AND REPLACED THE CRANKSHAFT & CAMSHAFT POSITION SENSORS, KEY FOBS, BATTERY, AND HAVE DONE ALL PREVENTATIVE MAINTENANCE. THE PROBLEM STILL REMAINS. THERE ARE SIMILAR COMPLAINTS (VW, CHRYSLER, & DODGE) FOR THIS EXACT ENGINE & SYMPTOMS THAT MAY BE RELATED TO THE TIPM, THE MAIN CONTROL MODULE. THIS IS A VERY SERIOUS SAFETY ISSUE AS IT RANDOM AND CAUSES A COMPLETE SHUTDOWN OF VEHICLE WHILE IN MOTION AND LOSS OF OPERATOR CONTROL.

NHTSA ODI #11360225

91,000 miles · Sep 13, 2020
Engine

WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED. THE RIGHT SIDE CYLINDER HEAD HAD TO BE REPLACED AT A COST OF OVER $4000. VW IS REPLACING THE LEFT SIDE UNDER WARRANTY FOR 10 YEARS BUT NOT THE RIGHT SIDE FOR SOME REASON SO I HAVE TO PAY. THERE HAVE BEEN MANY …

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WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED. THE RIGHT SIDE CYLINDER HEAD HAD TO BE REPLACED AT A COST OF OVER $4000. VW IS REPLACING THE LEFT SIDE UNDER WARRANTY FOR 10 YEARS BUT NOT THE RIGHT SIDE FOR SOME REASON SO I HAVE TO PAY. THERE HAVE BEEN MANY PROBLEMS WITH THIS ENGINE AND I HAVE ONLY 89000 MILES. THE ENGINE IN THE VW IS A CHRYSLER 3.6 LITER PENTASTAR. WHILE FIXING THAT IT WAS FOUND THAT THE OIL FILTER HOUSING UNIT WAS LEAKING AND NEEDED TO BE REPLACED.

NHTSA ODI #11354796

79,500 miles · Jun 4, 2020
SteeringSuspension

HAD TO REPLACE RIGHT REAR WHEEL BEARING AT APPROXIMATELY 60,000 MILES. HAD TO REPLACE LEFT REAR WHEEL BEARING AT 80,500 MILES. BOTH WHEEL BEARINGS WERE MAKING GRINDING NOISES. RACK AND PINION HYDRAULIC LINE CRACKED AT ELBOW AND HAD TO BE REPLACED. RACK AND PINION PROBLEM OCCURRED WHILE DRIVING CLOSE TO HOME. LOST ALL STEERI…

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HAD TO REPLACE RIGHT REAR WHEEL BEARING AT APPROXIMATELY 60,000 MILES. HAD TO REPLACE LEFT REAR WHEEL BEARING AT 80,500 MILES. BOTH WHEEL BEARINGS WERE MAKING GRINDING NOISES. RACK AND PINION HYDRAULIC LINE CRACKED AT ELBOW AND HAD TO BE REPLACED. RACK AND PINION PROBLEM OCCURRED WHILE DRIVING CLOSE TO HOME. LOST ALL STEERING IN DRIVEWAY. *TR

NHTSA ODI #11327207

160,000 miles · May 20, 2020
Electrical System

THE VEHICLE OFTEN HAS DIFFICULTY STARTING AND WILL OCCASIONALLY SHUT OFF WHILE DRIVING. THE PROBLEM SEEMS SIMILAR TO THE DEFECT DESCRIBED IN SAFETY RECALL 28H1 WHICH ONLY COVERS YEAR MODELS 2009-2010. I DON'T REMEMBER EXACTLY WHEN THE ISSUE STARTED, BUT IT WAS WITHIN THE LAST YEAR, AND THE PROBLEM HAS BECOME MUCH WORSE TO THE PO…

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THE VEHICLE OFTEN HAS DIFFICULTY STARTING AND WILL OCCASIONALLY SHUT OFF WHILE DRIVING. THE PROBLEM SEEMS SIMILAR TO THE DEFECT DESCRIBED IN SAFETY RECALL 28H1 WHICH ONLY COVERS YEAR MODELS 2009-2010. I DON'T REMEMBER EXACTLY WHEN THE ISSUE STARTED, BUT IT WAS WITHIN THE LAST YEAR, AND THE PROBLEM HAS BECOME MUCH WORSE TO THE POINT FAILURE WHILE OPERATING OCCURS MUCH MORE REGULARLY. FORTUNATELY, I'VE BEEN ABLE TO RESTART AND CONTINUE DRIVING SO FAR, BUT IT WILL SHUT OFF WHEN I'M IDLING, ACCELERATING, OR AT DRIVING SPEED. *TR

NHTSA ODI #11325285

145,470 miles · Apr 1, 2020
Air Bags

THE DRIVERS HEADREST AIRBAG DEPLOYED WHILE SITTING IN MY GARAGE. ENGINE HAD JUST BEEN STARTED. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE STARTLED DRIVER TO THE POINT OF LOSS OF CONTROL.

NHTSA ODI #11319996

152,000 miles · Jan 14, 2020
Air BagsSeats

I WAS PARKED IN MY GARAGE. WHEN I STARTED THE CAR, THE DRIVER HEADREST EXPLODED FORWARD. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT FROM THE SUDDEN MOVEMENT AND LOUD NOISE STARTLING ME.

NHTSA ODI #11299211

Official recalls

1

12V147000 · Suspension:rear

Apr 5, 2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.

Consequence & remedy

Consequence: THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.