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2011 Volkswagen Routan

Owner reports · Recalls · Investigations

More warning signs than most Routan years

Owner complaints for the 2011 Volkswagen Routan are substantially higher than the model-year median of 63.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

147 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports2 fire reports3 injury reports

Service Brakes complaints

15 reports
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34,354 miles · May 15, 2014
Service BrakesSteering

THE VW ROUTAN RECENTLY WHEN I GOT FROM THE DELESHIP I NOTICE THAT EVERYTIME THAT I WOULD APPLY THE BRAKES WHILE DRIVING ON THE FREEWAY THEN ENTIRE VAN WOULD VIBRATE AND THE STEERING WHEEL WOULD VIBRATE EVEN MORE I DID SOME RESEARCH AND I FOUND THAT I WASN'T THE ONLY ROUTAN OWNER HAVING BRAKE PROBLEMS SO IT LOOKS LIKE THE BRAKE…

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THE VW ROUTAN RECENTLY WHEN I GOT FROM THE DELESHIP I NOTICE THAT EVERYTIME THAT I WOULD APPLY THE BRAKES WHILE DRIVING ON THE FREEWAY THEN ENTIRE VAN WOULD VIBRATE AND THE STEERING WHEEL WOULD VIBRATE EVEN MORE I DID SOME RESEARCH AND I FOUND THAT I WASN'T THE ONLY ROUTAN OWNER HAVING BRAKE PROBLEMS SO IT LOOKS LIKE THE BRAKE ROTTORS ARE OVER HEATING THAT THEN CAUSED THE ROTTORS TO WARPED!!! SO I TOOK THE CAR TO THE VW DEALERSHIP AND THEY HAD TO REPLACE ALL FOUR ROTTORS AND BRAKE PADS!! BUT BEFORE REPLACING THEM THEY KEEP TELLING ME THAT IT WAS DRIVER ERROR. SO NOW A YEAR AND HALF AFTER THE VW DEALERSHIP FIX THE PROBLEM THE CAR NEEDS ALL NEW BRAKE ROTTORS AND PADS AGAIN DUE TO THE OVER HEATING THAT CAUSED THE ROTTORS TO WARPED AND NOW THEY WON'T FIX THE PROBLEM AGAIN BECAUSE THE WARRANTY EXPIRED; *TR

NHTSA ODI #10588773

26,000 miles · Nov 22, 2013
Service Brakes

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER' SIDE BRAKE SEIZED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHEN HE DROVE OVER A ROAD BUMP OR POWERED THE VEHICLE OFF AND RESTARTED, THE FAILURE WOULD CEASE. THE FAILURE WAS RECURRING. THE…

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER' SIDE BRAKE SEIZED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHEN HE DROVE OVER A ROAD BUMP OR POWERED THE VEHICLE OFF AND RESTARTED, THE FAILURE WOULD CEASE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHRER THE TECHNICIAN DIAGNOSED THAT THE BRAKE FLUID WAS BURNED. THE ROTORS, BRAKE PADS, BRACKETS AND THE BRAKE FLUID ALL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ODI #10553361

48,000 miles · Oct 4, 2013
Service Brakes

THIS VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER SINCE IT WAS PURCHASED JULY 2011. THIS VEHICLE HAS HAD MANY SERIOUS / SAFETY PROBLEMS. THE BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES. THE MOST RECENT PROBLEM WAS THE POWER BRAKE BOOSTER (OR SOMETHING LIKE THAT) HAS FAILED. MY WIFE WAS NOT ABLE TO STOP THE VAN. SHE WENT THROUGH…

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THIS VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER SINCE IT WAS PURCHASED JULY 2011. THIS VEHICLE HAS HAD MANY SERIOUS / SAFETY PROBLEMS. THE BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES. THE MOST RECENT PROBLEM WAS THE POWER BRAKE BOOSTER (OR SOMETHING LIKE THAT) HAS FAILED. MY WIFE WAS NOT ABLE TO STOP THE VAN. SHE WENT THROUGH A RED LIGHT WHERE CROSS TRAFFIC WAS TRAVELING AT SPEEDS OF 40MPH OR GREATER. HER DRIVING SKILLS AND USING BOOTH FEET ON THE BRAKE PEDDLE SHE WAS ABLE TO SLOW THE VAN AND STEER IT FROM GETTING BLIND SIDED. IT IS MY BELIEF THAT THIS VEHICLE IS UNSAFE, AND SHOULD BE REMOVED FROM THE ROADS. THE AMOUNT PROBLEMS, WHILE REPAIRED UNDER WARRANTY IS UN-HEARDOF FOR A NEWER MODEL VEHICLE. SAFELY FOR THE OCCUPANTS AND OTHERS AROUND IS THE NO. 1 PRIORITY. WITH ALL THE PROBLEMS THIS VAN SHOULD BE REMOVED AND MARKED UNSAFE, AND UN DRIVABLE. THIS LAST PART THAT FAILED COULD BECOME A MAJOR RECALL. *TR

NHTSA ODI #10546789

26,379 miles · Sep 25, 2013
Service Brakes

SHORTLY AFTER PURCHASING THE VEHICLE WE NOTICED THE FRONT BRAKES CAUSED A VIBRATION/ WOBBLE AT SPEED WHEN BRAKING, THIS WAS WITH LESS THAN 9000 MILES ON THE VEHICLE. NOW AGAIN AT LITTLE MORE THAN 24000MI. WE ARE TAKING THE VAN IN FOR WARRANTY REPLACEMENT OF THE BRAKES AND ROTORS. I'M TOLD BY MY ORIGINAL DEALER THAT THERE IS A SE…

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SHORTLY AFTER PURCHASING THE VEHICLE WE NOTICED THE FRONT BRAKES CAUSED A VIBRATION/ WOBBLE AT SPEED WHEN BRAKING, THIS WAS WITH LESS THAN 9000 MILES ON THE VEHICLE. NOW AGAIN AT LITTLE MORE THAN 24000MI. WE ARE TAKING THE VAN IN FOR WARRANTY REPLACEMENT OF THE BRAKES AND ROTORS. I'M TOLD BY MY ORIGINAL DEALER THAT THERE IS A SERVICE ADVISORY NOTICE FOR THIS ISSUE. *JS

NHTSA ODI #10545339

8,000 miles · Jun 15, 2013
Service Brakes

WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLA…

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WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING AGAIN ONCE WET, TOOK BACK TO DEALER WHO HAD A VW OF AMERICA REP COME TO DEALERSHIP AND STATED THAT THE BRAKES WHEN WET AND PARKING BRAKES IS APPLIED "IT IS LIKE WETTING A SHEET OF GLASS AND LAYING ANOTHER SHEET OF GLASS ON TOP IT WILL STICK" THAT THE BRAKES LOCKING UP AND REQUIRES 3000 RPM'S WHILE IN DRIVE TO GET THEM UNSTUCK THE VW REP STATED " THIS IS NORMAL AND NOTHING WILL BE DONE. .I AM VERY DISAPPOINTED WITH THE ANSWER THE VW REP LEFT WITH THE SERVICE MANAGER JOHN, THAT ANSWER IS NOT ACCEPTABLE, I WILL NOT SUBJECT MY WIFE AND CHILDREN TO BE POSSIBLE STRANDED WHEN THE BRAKES GET WET, IT IS CURRENTLY TAKING 3000 RPM'S TO FORCE THE BRAKE TO POP LOUD AND UNLOCK IN ORDER TO DRIVE THE VEHICLE, THIS TO ME IS NOT NORMAL, I HAVE DRIVEN MANY OTHER VEHICLES IN THE RAIN AND AFTER WASHING NEVER TO HAVE THE BRAKES FREEZE UP AS WITH THIS 2011 ROUTAN, ALSO REPORTED EXCESSIVE BRAKE DUST ON BOTH REAR WHEELS, NONE ON FRONT WHEELS, ALL WV CAN TELL ME IS MY COMPLAINS ON THIS MATTER IS DOCUMENTED? *TR

NHTSA ODI #10519965

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.