2011 Volkswagen Routan

FUEL PUMP RUNS WITHOUT CAR TURNED ON. THE MOPAR TIPM MODULE IN THIS CAR IS A CHRYSLER PART THAT CHRYSLER RECALLED ON 2011 ROUTAN BUT VW DOES NOT HONOR THIS RECALL. THIS IS A SAFETY ISSUE WHICH CAUSES THE FUEL PUMP TO RUN AND DRAIN THE BATTERY DEAD ALONG WITH OTHER SAFETY ISSUES LIKE CAR STOPPING DEAD. THIS CAR CANNOT RUN WITHOUT THIS PART AND THIS RECALL MUST BE HONORED BY VW. THEY ARE MAKING US PAY FOR A NEW MODULE. THERE ARE THOUSANDS OF THESE ROUTANS WITH THIS PROBLEM AND NO ONE IS LISTENING. OUR CAR WAS IN THE DRIVEWAY AND FUEL PUMP WAS RUNNING WITH CAR TURNED OFF ALL NIGHT. ALSO WHEN HUSBAND DRIVING IT, CAR WOULD SUDDENLY SLOW.

ISSUES WITH TOTALLY INTEGRATED POWER MODULE (TIPM), THE VAN WILL NOT START. REPLACED THE CAR BATTERY AS THE VW DEALER INSTRUCTED ME (INITIALLY THEY SAID I HAD A DEFECTIVE BATTERY - LESS THAN 1 YEAR OLD - I DISAGREED BUT SINCE THE BATTERY HAD 3-YR FREE REPLACEMENT I HAD IT REPLACED) AND WITHIN A WEEK, STARTED HAVING THE SAME ISSUE AND IT DRAINED THE BRAND NEW BATTERY. I FOUND OUT THAT THIS TIPM IS NOT COVERED BY THE WARRANTY AND EVEN IF YOU PAY FOR THE REPAIR THERE IS NO GUARANTEED IT WILL NOT HAPPEN AGAIN. THE CHARGE IS $1,500.

OUR VAN HAS JUST OVER 40K MILES ON IT, AND LAST WEEK IT WOULDN'T START. WE JUMPED IT AND WENT OUT TO RUN ERRANDS, BUT WE HAD TO GET ANOTHER JUMP FROM A STRANGER TO GET HOME. WE CHARGED THE BATTERY FULLY OVERNIGHT, AND IT STARTED AGAIN FOR A DAY, ONLY TO HAVE THE BATTERY DRAINED AGAIN. WE BOUGHT THIS CAR FOR OUR GROWING FAMILY (TWINS ON THE WAY!) AND I'M READING THE HORROR STORIES ABOUT THIS YEAR AND MODEL STALLING WHILE DRIVING ON THE FREEWAY. THIS IS CLEARLY RELATED TO THE TIPM MODULE THAT EVERYONE ELSE IS HAVING TO REPLACE, AND THIS IS A SAFETY ISSUE FOR OUR FAMILY SO WE ARE HAVING TO FORK OUT $1,200+ TO GET IT REPAIRED WHEN CHRYSLER HAS A MAJOR RECALL RELATED TO THIS SPECIFIC ISSUE (IT'S A CHYSLER PART). THIS SHOULD BE RECALLED FOR 2011 VOLKSWAGEN ROUTANS AS WELL...VOLKSWAGEN NEEDS TO TAKE RESPONSIBILITY AS THIS IS A KNOWN, WIDESPREAD ISSUE.

VEICLE HAS STALLED WHILE DRIVING ON CITY STREETS AT 40 MILES PER HOUR POSING A DANGER TO MY SELF AND CHILDREN LEAVING ME AND MY CHILDREN PANICKING FROM SUCH INCIDENT, WAS ABLE TO PULL TO THE SIDE BY HANGING TO STEERING WILL, TURNED IT OFF AND ON AGAIN WHEN I TURNED IT ON VEICLE STARTED ACCELERATING BY ITSELF IT WAS GOING CRAZY, TURNED IT OFF AGAIN AND VEICLE STARTED AS NORMAL, TOOK ONLY 3 MILES FOR SAME THING TO HAPPEN AGAIN. ALSO BATTERY GETS DRAINED IF LEFT OFF FOR MORE THAN 4 HOURS.

REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START; TOWED TO GARAGE FOR DIAGNOSIS. ONE MECHANIC WAS ABLE TO START IT AND ANOTHER NOT. COMPUTER DIAGNOSIS CAN'T FIND THE ISSUE. I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMTHE TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! THANKFULLY THE VAN WAS IN PARK WHEN IT REFUSED TO START.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 40-50 MPH, THE ENGINE STALLED AND THE BATTERY APPEARED TO HAVE FAILED. THE ENGINE STALLED WHILE DRIVING ON THE HIGHWAY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE SEVERAL TIMES, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO EXPERIENCED THE FAILURE EIGHT MONTHS AGO. THE VEHICLE WAS DRIVEN TO THE DEALER (RUSTY WALLIS, 12635 LYNDON B JOHNSON FWY, GARLAND TX 75041) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY. THE DEALER PAID FOR ANOTHER DIAGNOSTIC TEST AT HENDRICKS VOLKSWAGEN (5010 STATE HWY 121, FRISCO, TX 75034) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, TOTALLY INTEGRATED POWER MODULE, TWO CAM SHAFT SENSORS, AND THE TORQUE CONVERTER SOLENOID WERE FAULTY. THE MANUFACTURER WAS CONTACTED AT 1-800-822-8987 AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.