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2011 Volkswagen Routan

Owner reports · Recalls · Investigations

More warning signs than most Routan years

Owner complaints for the 2011 Volkswagen Routan are substantially higher than the model-year median of 63.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

147 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports2 fire reports3 injury reports

Electrical System complaints

111 reports
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82,000 miles · Jul 30, 2019
Electrical System

VAN IS MISSING AND WOULD TURN OFF COMPLETY WHILE DRIVING DOWN THE ROAD. LOSS OF BRAKE POWER AND POWER STEERING( VERY HARD TO STOP AND STEER). I BELEIVE IT IS THE IGNITION SWITCH OR THE TIPM.

NHTSA ODI #11240575

52,000 miles · Jun 20, 2019
Electrical SystemEngineFuel/propulsion System

MY CHECK ENGINE LIGHT CAME ON SO I HAD THE CODE CHECKED IT INDICATED THAT O2 SENSORS NEEDED REPLACED THEN THE CODE INDICATED A CYLINDER 4 MISFIRE? IHAVE REPLACED THE IGNITION COIL PACK, CHECKED CYLINDER COMPRESSION, CHANGED SPARK PLUGS AND FUEL INJECTOR AND I STILL HAVE THE PO304 CODE ENGINE MISFIRE CYLINDER #4??? I AM SO FRUSTR…

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MY CHECK ENGINE LIGHT CAME ON SO I HAD THE CODE CHECKED IT INDICATED THAT O2 SENSORS NEEDED REPLACED THEN THE CODE INDICATED A CYLINDER 4 MISFIRE? IHAVE REPLACED THE IGNITION COIL PACK, CHECKED CYLINDER COMPRESSION, CHANGED SPARK PLUGS AND FUEL INJECTOR AND I STILL HAVE THE PO304 CODE ENGINE MISFIRE CYLINDER #4??? I AM SO FRUSTRATED WHAT ELSE COULD I BE MISSING TO CLEAR THIS CODE ISSUE?

NHTSA ODI #11221448

150,000 miles · Jun 3, 2019
Electrical System

WHILE DRIVING ON A RURAL TWO LANE HIGHWAY, WITHOUT WARNING DASH LIGHTS CAME ON, AIR CONDITIONER CHANGED TO HEAT, DVD PLAYER TURNED OFF, AND WHEN ACCELERATOR PRESSED VAN ACCELERATED ERRATICALLY. I PULLED OVER IMMEDIATELY AND TURNED THE VAN OFF. THE VAN WOULD NOT TURN BACK ON. THE DIODES IN THE ALTERNATOR FAILED. WHEN LOOKING UP…

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WHILE DRIVING ON A RURAL TWO LANE HIGHWAY, WITHOUT WARNING DASH LIGHTS CAME ON, AIR CONDITIONER CHANGED TO HEAT, DVD PLAYER TURNED OFF, AND WHEN ACCELERATOR PRESSED VAN ACCELERATED ERRATICALLY. I PULLED OVER IMMEDIATELY AND TURNED THE VAN OFF. THE VAN WOULD NOT TURN BACK ON. THE DIODES IN THE ALTERNATOR FAILED. WHEN LOOKING UP INFORMATION ON THIS PROBLEM I FOUND THAT THIS SAME PART HAS BEEN RECALLED IN OTHER VEHICLES FOR THIS SAME PROBLEM BUT NOT IN THE ROUTAN. I WAS VERY LUCKY THAT I PULLED OVER AND WAS ABLE TO STOP BEFORE MY BRAKES WENT OUT. I HAD TWO YOUNG CHILDREN IN THE CAR WITH ME.

NHTSA ODI #11217455

100,000 miles · Apr 22, 2019
Electrical System

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VENTURA VOLKSWAGEN (3270 PERKIN AVE, VENTURA, CA 93003, (833) 214-7714) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VE…

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VENTURA VOLKSWAGEN (3270 PERKIN AVE, VENTURA, CA 93003, (833) 214-7714) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX AND IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #11202952

40,000 miles · Apr 9, 2019
Electrical System

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE IDLING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WOULD OCCASIONALLY SHUT OFF. THE VEHICLE WAS TAKEN TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) WHERE THE ALTERNATOR WAS REPLACED. SHORTLY AFTER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. T…

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE IDLING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WOULD OCCASIONALLY SHUT OFF. THE VEHICLE WAS TAKEN TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) WHERE THE ALTERNATOR WAS REPLACED. SHORTLY AFTER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ALTERNATOR AND FUEL PUMP MODULE WERE REPLACED MULTIPLE TIMES OVER THE COURSE OF TWO YEARS. A FAMILY MEMBER OF THE CONTACT CHECKED THE VEHICLE AND DIAGNOSED THE THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #11195023

Mileage unknown · Feb 28, 2019
Electrical SystemEngineFuel/propulsion System

TIPM MODULE ISSUE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH…

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TIPM MODULE ISSUE. MY 2011 VW ROUTAN WAS BUILT BY CHRYSLER WITH THE SAME PARTS AS ANY OTHER CHRYSLER CAR AT THAT TIME. CHRYSLER ISSUED A RECALL FOR ALL VEHICLES MADE WITH THIS PARTICULAR PART AS IT IS A LIFE THREATENING ISSUE. MOST IMPORTANTLY THE CAR WILL STOP IN THE MIDDLE OF DRIVING! IMAGINE GOING DOWN THE FREEWAY DOING 70MPH WITH YOUR KIDS IN THE CAR AND THE CAR SHUTS OFF. BECAUSE THE CAR IS BRANDED AS A VW, CHRYSYLER REFUSES TO REPLACE THE RECALLED PART WHICH I WAS QUOTED AT $1300 FROM THE DEALERSHIP AND VW SAYS IT IS A CHRYSLER PART AND ISSUE. THIS THIN GRAY LINE IS COSTING PEOPLE THOUSANDS OF DOLLARS AND POSSIBLY EVEN LIVES. ALSO THE FUEL PUMP RUNS WITHOUT CAR TURNED ON. THIS IS A SAFETY ISSUE WHICH CAUSES THE FUEL PUMP TO RUN AND DRAIN THE BATTERY DEAD ALONG WITH OTHER SAFETY ISSUES LIKE CAR STOPPING DEAD. THIS CAR CANNOT RUN WITHOUT THE NEW TIPM AND THIS RECALL MUST BE HONORED BY VW. THEY ARE MAKING US PAY FOR A NEW MODULE. THERE ARE THOUSANDS OF THESE ROUTANS WITH THIS PROBLEM AND NO ONE IS LISTENING. SO I ALSO REPLACED FUEL PUMP AFTER ISSUES WITH ENGINE REFUSING TO TURN OVER. NEXT DAY AFTER REPAIR THE VEHICLE REFUSED TO START. SO I HAVE EXPLORED THE INTERNET REGARDING THIS ISSUE AND FIND MANY COMPLAINTS WITH THE NEED TO REPLACEMENT TIPM. THIS VAN HAS AN ENGINE BUILT BY CHRYSLER WHICH RECALLED ITS 2011 VANS TO REPLACE THIS DEVICE. PLEASE FORCE VW TO DO THE SAME! ITS TRULY ABSURD THAT VW WILL NOT CREATE A RECALL FOR THE TIPM AS CHRYSLER DID.

NHTSA ODI #11183238

105,000 miles · Feb 9, 2019
Electrical System

THE IGNITION TURNS OFF WHILE DRIVING ON THE HIGHWAY. I HAD TO COAST TO A STOP IN TRAFFIC TO RESTART THE CAR. IT HAS HAPPENED MULTIPLE TIMES. ALL ITEMS REMOVED FROM THE FOB AND THE PROBLEM STILL EXISTS.

NHTSA ODI #11175863

84,000 miles · Dec 14, 2018
Electrical System

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ALSO, WHILE DRIVING UPHILL, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO BRUNSWICK VOLKSWAGEN (1420 INDUSTRIAL PKWY S, BRUNSWICK, OH 44212, (855) 646-8229) W…

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ALSO, WHILE DRIVING UPHILL, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO BRUNSWICK VOLKSWAGEN (1420 INDUSTRIAL PKWY S, BRUNSWICK, OH 44212, (855) 646-8229) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. *DT THE CONSUMER STATED THE TIPM WAS REPLACED IN DECEMBER BUT THE VEHICLE SHUT OFF ONCE AGAIN. *TR

NHTSA ODI #11161401

117,545 miles · Nov 10, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System

MY TIPM MODULES OF THE CAR IS CAUSING A LOTS OF PROBLEMS AND THAT HAS AFFECTED MY FUEL PUMP, BATTERY, AND STARTER.I HAVE TO REPLACE A NEW FUEL PUMP,A NEW BATTERY AND A NEW STARTER AND STILL THE SAME PROBLEM IS STILL PERSISTING.

NHTSA ODI #11150748

80,000 miles · Oct 16, 2018
Electrical System

TIPM TO BE REPLACED. VEHICLE WOULD TIME TO TIME STALL, COMPLETELY STOP WHILE DRIVING IT. AFTER A WHILE THE VEHICLE WOULD NOT EVEN START. ONE WOULD FIRST THINK OF A BATTERY ISSUE, A FUEL PUMP OR A CRANK SENSOR WHEREAS THE ISSUE IS ACTUALLY THE TIPM.

NHTSA ODI #11140611

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.