2011 Volkswagen Routan

THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE 2011 VW ROUTAN SINCE IT'S VERY DANGEROUS THAT MY CAR COULD STOP AT ANY MOMENT. I RECENTLY PURCHASED MY VAN FROM A USED CAR DEALER IN NEW JERSEY WHO NEGLECTED TO EVEN INFORM ME THAT THIS WAS A KNOWN ISSUE EVEN THOUGH I INFORMED THEM THAT I'D BE DRIVING THE CAR CROSS COUNTRY. WHEN I WAS IN GEORGIA THE CAR STARTED CRANKING, BUT WOULDN'T START AND IT HAS HAD THIS SAME INTERMITTENT ISSUE SINCE I ARRIVED IN FL. IT TOOK A WHILE FOR US TO FIGURE OUT WHAT WAS EVEN WRONG WITH IT BECAUSE WHEN THE AUTO SHOP RAN A DIAGNOSTIC, NO CODES WERE RETURNED. HOWEVER, WHEN THEY FINALLY GOT THE ISSUE TO OCCUR AGAIN, THEY FOUND THAT TAPPING ON THE FUEL RELAY MODULE IN THE TIPM WOULD ALLOW THE CAR TO START. THEY ADVISED TO TAKE IT TO CHRYSLER BECAUSE IT'S ACTUALLY A CHRYSLER VAN UNDER THE HOOD. WHEN I CALLED CHRYSLER, THEY TURNED ME AWAY BECAUSE THE VIN IS FOR A VW. WHEN I CALLED VW, THEY SAID NO RECALL EXISTED FOR THIS VAN EVEN THOUGH IT'S THE SAME ISSUE. SO, I'M ASKING THAT A RECALL ALSO BE DONE ON 2011 VW ROUTAN'S SINCE THEY ARE EXPERIENCING THE EXACT SAME DANGEROUS ISSUE CALLED OUT IN THE CHRYSLER RECALL. LASTLY, I EXPERIENCED THIS ISSUE BOTH WHILE THE CAR WAS STATIONARY AND WHILE IT WAS ON THE HIGHWAY.

STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO FIX BECAUSE THERE IS NO CODE. WE HAD THE ENTIRE TIPM MODULE REPLACED AND STILL HAVE ISSUES WITH RANDOM NONSTARTS. WE TOOK IT TO 2 VOLKSWAGEN DEALERS WHO CANNOT LOCATE A PROBLEM, JUST GUESSING. WE HAD OUR OWN MECHANIC REPLACE SOME CORRODED WIRES, AND STILL NOT FIXED. EXTREMELY FRUSTRATING. WE HAVE FOUR CHILDREN AND TO BE STRANDED SEVERAL TIMES, NEEDING A TOW, IS AWFUL. VOLKSWAGEN IS NOT HELPFUL. WE HAVE TAKEN VIDEOS OF THE NONSTARTS JUST TO PROVE THAT THIS HAPPENS. THE TOW TRUCK DRIVER ALSO TRIED TO START THE VAN. IT MAY START AGAIN AFTER TRYING FIVE MINUTES LATER, OR IT MAY NEED TO SIT OVERNIGHT. WINTER, SUMMER, HOT AND COLD, IT STILL HAPPENS. I'VE DEVELOPED SEVERE STRESS OVER THIS AND WE OWE TOO MUCH TO JUST TRADE IT IN. I DO NOT DRIVE IT UNLESS I HAVE TO DUE TO BEING SCARED IT MAY NOT START. PLEASE RECALL THIS VIN. IT IS A LEMON!

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING CONSISTENTLY AND WOULD SPUTTER. THE CONTACT HAD THE FUEL PUMP REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND THEY RECOMMENDED THAT THE TIPM RELAY ALSO NEEDED TO BE REPLACED. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT THE MANUFACTURER ISSUED A RECALL; HOWEVER, THE VIN WAS NOT INCLUDED. CAPITAL VOLKSWAGEN (3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) STATED THERE WERE NO RECALLS. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT'S SON WAS ATTEMPTING TO PULL THE VEHICLE INTO THE DRIVEWAY, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE FUEL PUMP. THE VEHICLE WAS REPAIRED. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A STOP, THE VEHICLE STALLED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN BACK TO THE CERTIFIED MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER, DECELERATED TO 25 MPH, AND STALLED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT STARTING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. *DT*JB*DT

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. EVER SINCE THE VEHICLE WAS PURCHASED NEW FROM NATIONAL VOLKSWAGEN (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (844) 872-2972), THE CONTACT HAD BEEN EXPERIENCING FAILURES. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE PROPERLY AND THE INSTRUMENT PANEL INDICATORS KEPT ILLUMINATING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY REPROGRAMMED THE COMPUTER FOR THE POWER TRAIN. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE POWER TRAIN COMPUTER WAS REPROGRAMMED AGAIN, BUT THE FAILURES CONTINUED. ON ANOTHER OCCASION, THE SIDE DOORS OPENED WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. THE CONTACT MOVED TO A DIFFERENT STATE AND TOOK THE VEHICLE TO LITHIA VOLKSWAGEN OF RENO (7063 S E VIRGINIA ST, RENO, NV 89511, (775) 800-5704). THE DEALER COULD NOT RECREATE THE FAILURES; HOWEVER THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DIAGNOSED AND IT WAS DISCOVERED THAT THE ENGINE WAS FROM A CHRYSLER TOWN AND COUNTRY. THE RESULTS DETECTED THAT A TUNE UP WAS NEEDED. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY SHUT OFF AND THEN RESTART. THE 2011 TOWN AND COUNTRY VEHICLES WERE RECALLED REGARDING THE TOTALLY INTEGRATED POWER MODULE). THE VOLKSWAGEN MANUFACTURER WAS CONTACTED AND DID NOT RESPOND. THE RECALL WAS NOT EXTENDED TO VOLKSWAGEN VEHICLES WITH CHRYSLER ENGINES. THE FAILURE MILEAGE WAS 9,819.