2022 Volkswagen Passat

I am reporting what appears to be a serious, chronic safety issue with this vehicle (not just this particular car, but all M/Y 2020~2022 (and possibly 2012~2019 as well if they use the same brake components). Since new, my car has had chronic brake problems and these ongoing issues keep arising, pointing to defective brake caliper design. They have not caused an accident (for me anyway), but should be investigated because they have the potential to do so. I'll list dates, mileage and details here because they are numerous: 05/22/2023 - 40,805 - Heard brake (dragging) noise. Found one pad in rear driver side completely worn with no perceptible wear on other rear pads or on front pads. Dealer diagnosed seized caliper on driver side and repaired under warranty. 02/05/2024 - 59,631 - During dealer inspection, dealer noticed passenger side rear caliper seized. Replaced caliper under warranty but I had to pay $220 labor. 11/23/2024 - 83,100 (approx.) - During another recent brake issue, dealer diagnosed a bad ABS module. Part was ordered and replaced on this day. 03/07/2026 - 115,275 - Heard early signs of brake wear so checked pads. Front pads still have zero wear on them (115,000+ miles and still has factory original pads -- no front brake actuation?). Rears are completely worn down. While checking, found guide pins on both front calipers seized as well as one guide pin on rear passenger side caliper. This vehicle has been stopping on only the rear brakes since new, and has chronic problems with seized calipers. I'm sure that it's not something limited to just my particular vehicle. I believe this brake caliper design is defective and all models using these calipers should be investigated for a potential recall situation.

In May of 2023, I reported that the driver side rear brake caliper appeared to be sticking as one pad at that corner was completely worn down and making contact with the rotor, while the other pad at that same corner had no visible wear. Dealer replaced the rear left rotor under warranty (40,805 miles). Warranty also covered both rear rotors and rear pads due to rotor damage. In February of 2024, dealer inspection noticed the exact same issue on rear right brake caliper and replaced it under the extended warranty (59,631 miles). Although rear right rotor was damaged again, the extended warranty did NOT cover rear rotors or pads and I had to cover the cost out of pocket. In November of 2024 with approximately 80,000 miles, I performed a full brake inspection and noticed that even at this mileage, there was NO visible wear to the factory installed front brake pads (which at this mileage was odd and concerning), and while inspecting the rear pads I noticed that there was no visible wear to the rear left pads, but the rear right pads were worn down almost to the rotor. This uneven wear was shown to the dealer and after a day of "diagnosis", the dealer tech found no issues. They claimed fluid was flowing freely and the brake pistons were not sticking (pointing to the ABS module applying significantly more braking force to the rear right corner, in my opinion). I pressed the issue and after another day of diagnosis, they claimed the ABS module was defective and submitted the claim to the extended warranty. Claim was approved and part is no order, but I do not trust the braking system on this car with brake pads wearing unevenly down to the rotors every 20,000 miles and no perceivable braking force taking place on the front brakes. I, again will have to cover the costs to replace the rear pads and rotors due to continued related and warrantied part failures. I also raised the issue to VW Customer CARE, who created a case and is investigating with the dealer.

Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are measuring at a 2 with just over 20,000 miles on the vehicle. When we asked the dealership about this, they said the Passat is just "hard on rear brakes." We had a previous Passat and did not experience this issue. This is unsafe and unreasonable to expect these brakes wearing out at less than half of what is expected. Ironically, my husband's Taos - of the same model year - is doing the same.