The contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vi…
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The contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vibrate while driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that they could not duplicate the failure. The dealer later replaced the brake rotors; however, the failure persisted. The electronic power control (EPC), the Adaptive Cruise Control and low oil pressure warning lights were illuminated. Additionally, the message "Front Assist Error" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the brake caliper was fractured. The vehicle was not repaired. The contact stated that the dealer had previously replaced the thermostat as the message "Coolant Error" was displayed on the instrument panel. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 7,000.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Passat vehicles. The passenger frontal air bag may have been folded incorrectly affecting its deployment force. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An incorrectly folded air bag can deploy with too much force, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began October 14, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 69AY.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Consequence & remedy
Consequence: In an event of a side impact crash, an incorrect side airbag may not deploy as intended, increasing the risk of injury.
Remedy: Volkswagen has inspected and replaced the side air bags, free of charge. The recall was completed in April 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y8.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2020 Volkswagen Passat Problems, Complaints & Recalls | Skip That Year