2015 Volkswagen Passat

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT EQUIPPED WITH VREDESTEIN QUATRAC TIRES, SIZE: 215/55R17 (NA). WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE BLEW OUT. A CERTIFIED MECHANIC REPLACED THE TIRE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED WITH ANOTHER BRAND OF TIRE. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT A SUPERVISOR WOULD REACH OUT. THE DOT NUMBER AND VIN WERE NOT PROVIDED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 60,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 5,000. *LN*JB

TL* THE CONTACT'S DAUGHTER OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE KEY WOULD NOT INSERT INTO THE IGNITION. CAMELBACK VOLKSWAGEN (1499 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 648-9181) WAS CONTACTED AND STATED THAT THE IGNITION NEEDED TO BE REPLACED AND THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

ON TWO OCCASIONS, THE VEHICLE'S ENGINE STOPPED WORKING WHILE THE CAR WAS MOVING. THE FIRST INSTANCE, THE CAR STALLED WHILE MOVING AT 5MPH ON AN EXPRESSWAY EXIT RAMP. IT RESTARTED AFTER 30 MINUTES (BLOCKING TRAFFIC FOR THAT PERIOD OF TIME). WHEN ATTEMPTING TO RESTART, THE MOTOR WOULD TURN OVER, BUT THE ENGINE WOULD NOT START - AS IF THERE WAS NO GASOLINE. THE SECOND STALL OCCURRED WHILE DRIVING ON AN EXPRESSWAY AT 55MPH. IN THAT CASE THERE WAS AGAIN A SUDDEN LOSS OF ALL POWER. HOWEVER, THE VEHICLE WOULD NOT RESTART. THE CAR WAS TAKEN TO A DEALER ON BOTH OCCASIONS. THE DEALER REPLACED THE BATTER ON THE FIRST VISIT. ON THE SECOND VISIT, THE DEALER CLAIMED THAT THERE WERE FAULT CODES RELATED TO THE HIGH PRESSURE FUEL RAIL THAT NEEDED TO BE RESET.

TAKATA RECALL. TL* THE CONTACT OWNED A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING 4 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BURNS TO BOTH ARMS AND UPPER RIGHT SIDE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THEM TO CANCEL THE UPCOMING APPOINTMENT FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V014000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VOLKSWAGEN OF MACON (4786 RIVERSIDE DR, MACON, GA 31210, (478) 781-7701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY HEATER CORE IS BAD. THERE WAS A PREVIOUS RECALL ON OLDER PASSAT MODELS, BUT FOR 2015 IT IS NOT INCLUDED. I HAD TO PAY $871 TO HAVE MY HEATER CORE REPLACED, AS IT STARTED TO LEAK COOLANT IN MY CAR. ONE OF THE HOSES GOING TO MY FIREWALL ALSO BUSTED, SO IT HAD TO BE CHANGED. THE CAR WAS LEAKING LOTS OF COOLANT FROM UNDER THE CAR TOO. ON 9/11 AFTER THEY SUPPOSEDLY FIXED IT ON 9/07/19, MY LOW COOLANT LIGHT TURNED ON. I WAS NEAR DEALER, SO THEY SAID THEY WOULD LOOK AT IT. THEY THINK IT HAD AN AIR BUBBLE THAT CAME OUT, WHICH MADE MY COOLANT LIGHT COME ON. THEY TOPPED IT OFF. DEALER SAID THEY CHANGED MY HEATER CORE, BUT I STILL HAVE NO HEAT INSIDE MY CAR. TAKING BACK 9/23 TO HAVE CAR LOOKED AT.